Ixom Watercare "Gold Star" Customer Comments

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Better Water Quality –JS, Iowa

"We are happy with the SolarBees. We have not had to boost since the SolarBee installation and the system has better water quality. We would be happy to serve as a positive reference."

VERY Pleased –MH, Montana

"We are VERY pleased with the SolarBee performance at our reservoir! The secchi depth is about 18 ft. and the algae count is way down."

Reduced THMs –JL, Nevada

"The SB10000PWv18 mixer has greatly helped to reduce our THMs just with mixing so we are very happy with the benefits of the large machine."

Easy Company To Work With –LG, South Dakota

"SolarBee is one of the easiest companies to work with and you go above our expectations. We are very pleased with the units and the service SolarBee provides."

Dramatic Decrease -PD, Massachusetts

“So far the three units (GridBee® AP500 Wet Well Mixers) we have installed are working great, we have seen a dramatic decrease in alarm calls due to grease or debris buildup on floats or other pump controls.”

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Very Impressed -DT, Florida

"I wanted to let you know that we were very impressed with the professionalism displayed by your staff who set this up in the lake."

THM Reduction Is Excellent! -DC,New York

"Attached is the Town’s most recent DBP results for the water tower. As you can see, the TTHM reduction is excellent and has brought the Town back into compliance after just one quarter of testing."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

High Quality –RG, Oregon

"The SolarBee unit performed remarkably. The high quality, professional SolarBee staff was great."

TTHM System Performing Well - DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual average (LRAA) below the MCL. Thanks for all your help."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

No Nitrification –DO, California

"The SolarBee has been working great! We did not have nitrification this past summer for the first time in 10 years."

We Are Tickled Pink –MO, California

"We are 'tickled pink' about the SB10000v12 unit that we just installed in our secondary WWTP. We are already seeing a big difference. They are running very well and we are seeing greater clarity."

Chlorine Usage Dropped 50% –RN,California

"The amount of chlorine usage for the recycled water tanks dropped 50% after the installation of the SolarBees."

Thank You For The Hard Work –AP, Ohio

"Just wanted to share with you our current THM results. Since installing the spray system our results always run below 70 ppb and most of the time around 50 ppb. Also, just want to say again, thank you, for the hard work all of you have provided NB in solving our THM troubles."

Simply Amazing –CR, Alberta, CA

"About a year ago SolarBee installed 6 solar-powered inductors for our thermally stratified shallow lake. Last winter we were experiencing significant algae problems and thermal inversions, indicative of Southern Alberta in general, coupled with the release of iron and manganese by sediment which precipitated again upon oxidation with chlorine (used for disinfection), essentially turning our production water brown. Since we were using the water as source-water for the beef-packing plant, potentially neurotoxic algae in the water was not acceptable. After installing the 6 Solar Bees we saw a drop from 10,000-40,000 cells/milliliter to ~100 cells/milliliter within 1 week! Within 2 weeks our cyanobacteria counts were below detection limits. Simply amazing."

Absolutely Successful -JB, Colorado

"SolarBees have absolutely been successful in fighting our algae problem. Last year was the first year on record that there were not significant algal blooms."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Mixing Does Wonders -BT, Iowa

"Since its installation, this mixer has done wonders to help maintain a consistent chlorine residual with-in this 7 million gallon reservoir. Design of this reservoir was such that the inlet/outlet shared a common entry and exit point that left undesirable low residual counts in many areas of the reservoir. The SB5000 has greatly increased the mixing action within the reservoir and now consistent chlorine residuals can be obtained through out testing areas all around. Since its install, very little maintenance was needed and this unit has worked almost flawlessly."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

Best Year For Algae Control –GM, Colorado

"First of all, the two new units look great, as does the lake! This is the best year we have experienced for algae control!"

Works Like Clockwork –JT, Colorado

"This year the system worked like clockwork, no problems, no algae blooms. We are sold on the product. Your service is great."

Huge Difference Within 24 Hours –BC, Montana

"We noticed a reduction in odor while the crew was still on site and a huge difference within 24 hours. The golf course is also rid of the nasty smell that had plagued them after irrigation. It is a huge relief for them."

Happy With SolarBee –KH, Illinois

"As local residents we would like to comment on the good water quality. We are happy with the SolarBee performance."

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Impressed –VQ, North Carolina

"We are impressed with the level of service provided by SolarBee for this mixer in our potable tank. We also have three competitive units in our lake and they have been nothing but trouble. We wish we had SolarBees in our lake, too!"

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Lake Looks Great –HB, Michigan

"The lake looks great! There is no sign of algae and there are lots fish along the shores. We have been lake residents for 50 years and the lake looks the best it has ever been."

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Cleared Water In One Season –SD, Alberta Canada

"We are absolutely amazed how the SolarBee has cleared up the water in just one season. We have never had such good, clear, odor free water!"

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

No More Stink -NK, New Mexico

"The [wastewater] ponds don’t stink anymore.”

Well Mixed & No Nitrification –MO, California

"Our SolarBees are working great. Our water sampling shows the water is well mixed with no nitrification."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Great Team -JW, Nevada

"Great team you have, the install went well. Thanks again for all your help"

In Compliance Since Install –TR, Kansas

"We are very happy with the SolarBee units. The BOD and TSS have been in compliance for over two years since the installation of the SolarBees."

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

Tremendous Impact –AC, California

"The ponds are green and healthy. They have not iced over all winter. The SolarBees have had a tremendous impact on these ponds!"

Very Happy –RN, California

"We are very happy with SolarBee. The SolarBees are one of our best purchases in the past 20 years!"

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Always Running –DM, North Carolina

"Tell your folks they make those things TOO well! Our crews are out on the lake every two weeks and the machines are always running whenever they check them. DO continues to be excellent."

Very Happy –TC, California

"Our operators are very happy with the six SolarBees installed for the county this summer! They have not had to boost since the installation. They cannot believe it! In the past they have had to boost every 1-2 weeks."

Like An Aquarium –DB, California

"We now have the cleanest and best looking water I have ever seen in the lake! It is like an aquarium."

100% Satisfied –A, West Virginia

"We are completely, 100% satisfied with your service and are impressed how your company went the extra mile!"

Complete Mixing –JM, California

"We have found that we have complete mixing inside the tank after approximately 36 hours. That is with the reservoir filled to 20 feet which equates to 7.4 million gallons of water. We are very happy with the SolarBee results."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Best Safety Procedures –RQ, Nevada

"SolarBee has the best installation and safety procedures in place of any vendor we have ever seen. Your crews are way above any vendor! We are very happy with the SolarBee units. Your technology is ahead of everyone." This comments reflects on some 20 installations in this area.

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Very Customer Orientated –DS, Massachusetts

"The two men involved in the installation were cordial, smart, hard working, soft spoken, and very customer orientated. In short they are a very good representation of the company!"

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

Significant Energy Cost Reduction –KL, Arizona

"The SolarBee units are working very well. They reduced our energy costs significantly and they improved their BOD reduction from 65% to 85%."

Very Impressed –MB, South Dakota

"We are very impressed with the service we receive from your company and we are very happy with our SolarBee installations."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Everyone Is Very Professional –KT, California

"In my 40 years I have never seen a company as good as SolarBee in providing professional service and diligence. Everyone has been very professional!"

Outstanding! -GB, Colorado

"We appreciate Medora's outstanding customer service and follow ups".

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

No Blue Green Algae! –PT, Colorado

"We have had a great year with no blue green algae! We have not heard any negative comments from anyone and are very happy with the SolarBee unit."

Machines Have Prevented Odors –L, Texas

"Since we installed a 2nd machine in the system, the system has been doing well, our machines have prevented odors and have prevented out of compliance for ammonia."

Flawless Service –LW, New Mexico

"We do appreciate the service that SolarBee has provided on our units. They have done everything we expected of them and your companies service/assistance has been flawless."

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

The Crew Is Unmatched –TC, Pennsylvania

"The Crew's attitude toward their job, your product and your company is unmatched. The whole operation from start to finish was professional, educational, and fun. It is very rare to find all those ingredients all on the same project."

Clear Enough To See The Bottom –JC, Oregon

"This is the first summer in quite a few years that I have been able to take my kids swimming up here. Normally at this time of the year there are green balls of gunk floating around. The shoreline is pretty clean this summer. In the past the lake had stinking moss on the edges and now the water is clear enough that I am able to see the bottom off the dock."

Great Crew! –LP, Utah

"We were very happy with your crew at their recent visit. Thanks for sending such a great crew! AS USUAL."

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

Gold Stars Around –KN, Oregon

"The SolarBee has been running great even during these darkest days of the year. We would give SolarBee 'gold stars around.' We are particularly happy with the service we have received over the years, and would be more than happy to share our positive experience with SolarBee."

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

No Algae Issues Ever Since -NW, Oregon

"I was the Public Works Director during a time when we had a bad algae bloom in our raw water reservoir. After a few years of chemical treatment, we purchased a SolarBee circulator and have had no issues ever since."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Everything is good. Zero maintenance. -JW, California

"Everything is good here. The [AP Series] mixing units are still working hard with zero maintenance so far."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

THMs At Very Low Levels! -JS, California

“The THM System is running fantastic! THM’s are at a very low level and the system has been running without issues.”

Cost & Chemical Savings! –JN, Georgia

"Solar Bees have completely eliminated our need for Algaecide application in the lake and has lowered our PAC (powdered activated carbon) usage by at least 75% This has truly been a tangible cost savings. Direct chemical savings from the Solar Bees have been over $250,000 this first full year cycle. Customer support and service have been superb. Top notch in that area. These are very well built, well designed, robust pieces of equipment. Our expectations have been met. Yes, I am a fan of Solar Bees. They simply work. "

No Nitrification Events –JM, California

"We have had not had nitrification events since installing the SolarBee in our large 11 MG above ground steel tank. We have not even had to do any boosting, which we used to have to do before frequently."