Ixom Watercare "Gold Star" Customer Comments

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Happy With SolarBee –JD, West Virginia

"We have not used diffused air since the SolarBees were installed! We are very happy with our SolarBees."

Outstanding! -GB, Colorado

"We appreciate Medora's outstanding customer service and follow ups".

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

A God Send –LP, California

"SolarBees have been a 'God send' for this lake."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

Improvements Across The Board –HR, California

"Our new solar powered SolarBee mixer has been an improvement across the board with the new technology: better water quality, lower maintenance and no electricity is required."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

HUGE Improvement In Water –TA, Illinois

"The newer GridBee unit is up and running and is making a HUGE improvement in our water! Thanks for all of your help."

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Pleased With SolarBee Results –RF, Colorado

"There was some ice in the tank this year but it didn't completely freeze like it had before the SolarBee was installed. It was a very cold winter; coldest it has been in a very long time. We are pleased with the results of the SolarBee."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Even Temperature –KK, California

"The SolarBee is doing what it is supposed to do since the temperature top to bottom is only tenths of a degree different. The chlorine residual only drops about a tenth each month."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

100% Satisfied –A, West Virginia

"We are completely, 100% satisfied with your service and are impressed how your company went the extra mile!"

Like An Aquarium –DB, California

"We now have the cleanest and best looking water I have ever seen in the lake! It is like an aquarium."

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

Best Water –DE, Alberta Canada

"The water is the best it has been since we installed the SolarBee!"

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

You Are Terrific –DR, Minnesota

"You folks are terrific to deal with! I am quite used to having issues with equipment. The real challenge is getting suppliers to work with me to resolve issues and your outfit excels at that.I appreciate your patience with my sloooow return of the components."

Works Like Clockwork –JT, Colorado

"This year the system worked like clockwork, no problems, no algae blooms. We are sold on the product. Your service is great."

So Easy To Work With –RC, Coldorado

"It's been a pleasure working with this company over the years. You have been easy to work with and all the crew members have been top-rate and very professional."

Happy With SolarBee –SA, California

"We have not had to add chemicals in our reservoir in three years. We are happy with the SolarBee performance."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Great Crew! –LP, Utah

"We were very happy with your crew at their recent visit. Thanks for sending such a great crew! AS USUAL."

Big Cost Savings -ST, California

"SolarBee mixing technology have saved approximately $500,000 in construction costs upon installation and continues to save the District $20,000 annually in operational costs."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Wonderful Service & Support –DH, Louisiana

"SolarBee has provided wonderful service and support. We are grateful for the opportunity to work with such professionals."

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

Very Impressed –CV, Tennessee

"We attended the SolarBee installation and were very impressed. We enjoyed being able to view the installation first hand. We appreciated the SolarBee employees who were on hand during the installation. They were very helpful and good representatives of SolarBee. Their professionalism on site was impressive and we cannot thank them enough for making our experience a pleasurable one."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

Keeping Ice Off –BK, Arkansas

"The GS-12 is doing a great job keeping the ice off our 420,000 gallon tank."

AP2000 Working Great –CK, California

"The AP2000 is working great the last year, the old mixer plugged all the time with aquatic weeds but the AP2000 has been running non stop and it is affecting an area more then twice of the GridBee Pond Circulator. We have had great success with the SB1250 units in our other small park ponds as well."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Water Clarity Is 8 ft –MW, California

"The water clarity is 8 ft; that's awesome! We would be happy to serve as a positive reference for SolarBee."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

Dramatic Increase In Lake Clarity –CS, California

"We are very pleased with the SolarBees. We have seen a dramatic increase in lake clarity during the winter months."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Water Clarity Has Been Great –SD, California

"I am sure you can tell from our reports that our water clarity has been great this year. We all really appreciated the nice work of your SolarBee Service Technicians when they were here servicing our units back in January. Their efforts are really paying off for us."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Increased Wildlife –NP, New York

"The pond now "looks great!" There is no evidence of any green slime on the pond surface, which was thick this time last year. We are also seeing an increase in wildlife; frogs, birds, birds of prey. The pond was a smelly stagnant eyesore last year, but not this year."

Haven't Added Copper –KC, Arkansas

"We were adding 600-700 lbs of copper sulfate per week from June through September before the SolarBees were installed. We haven't added any copper sulfate since the installation."

Improved Overall Water Quality –JE, Colorado

"The SolarBee is working well with no apparent issues....We believe the overall water quality of the reservoir has improved (much better clarity and less algae) since the addition of the SolarBee."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

THM Reduction Is Excellent! -DC,New York

"Attached is the Town’s most recent DBP results for the water tower. As you can see, the TTHM reduction is excellent and has brought the Town back into compliance after just one quarter of testing."

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

Best Purchase –RN, California

"SolarBees are one of our best purchases in the past 20 years!"

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

Consistent Water Quality –SG, Iowa

"The water quality is more consistent with the turbidity dropping from 20 NTUs to 7-10 NTUs. We have not had to add copper sulfate. This is the latest we has gone without starting copper treatments."

Solving Our Problems –MM, Indiana

"The SolarBee's are solving our problems. Ammonia and BOD levels are good."

Best Company To Work With –TG, Colorado

"SolarBee is one of the best companies we have ever worked with!"

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

Working Great! –JG, California

"The units are all working great, that's why you do not hear from us very often. When we need parts, you ship them right away. We are having no water quality problems." This comment represents some 40 installations in this area.

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Water Quality Is Great –VS, California

"We love our SolarBees! The copper sulfate we bought is just rotting away sitting on the pallets. Water quality is great!"

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

Cost & Chemical Savings! –JN, Georgia

"Solar Bees have completely eliminated our need for Algaecide application in the lake and has lowered our PAC (powdered activated carbon) usage by at least 75% This has truly been a tangible cost savings. Direct chemical savings from the Solar Bees have been over $250,000 this first full year cycle. Customer support and service have been superb. Top notch in that area. These are very well built, well designed, robust pieces of equipment. Our expectations have been met. Yes, I am a fan of Solar Bees. They simply work. "

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Chlorine Usage Dropped 50% –RN,California

"The amount of chlorine usage for the recycled water tanks dropped 50% after the installation of the SolarBees."

Lift Station Amazement -SE, Oklahoma

"The station is almost completely cleaned from standing debris or build up grease. This is the fastest I have ever had that much grease emulsify."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

GREAT Service -GP, Ohio

"This is a GREAT service your company provides, customer service and follow-up is hard to find now a days. Please pass our THANK YOU on to your crew, we really do appreciate it."

Down To 182Hp/day –AK, Oregon

"Right now we are down to an average of 182Hp/day. Our baseline when the project started was 568Hp/day. The initial estimates were for a reduction of 35.2% and we are down 68%. We started reducing aeration and by Oct. 2010 we were at 330/day. By July 2011 we were at 214/day and now we are at about as low as we want to go."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

Excellent Customer Service -CM, Colorado

"Thank you for the excellent customer service. We will continue to utilize Medora Co. product and need to speak with someone regarding SolarBee mixing units for a new reservoir that will come online this summer."