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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Nice & Clear Lake –DL, California

"The lake looks very nice and clear now. Normally it would be mossy looking. We have seen a definite improvement since we installed the Solarbees. I am very happy with the SolarBees."

Working Great! –JG, California

"The units are all working great, that's why you do not hear from us very often. When we need parts, you ship them right away. We are having no water quality problems." This comment represents some 40 installations in this area.

Efficient & Professional –RR, Arizona

"SolarBee is one of the most efficient professional groups we have ever worked with."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Thanks For Checking –SM, Illinois

"Thanks for checking on our equipment. It says volumes about your customer service, that is so lacking from many of today's firms."

Great Crew! –LP, Utah

"We were very happy with your crew at their recent visit. Thanks for sending such a great crew! AS USUAL."

No Algae Blooms! –SH, California

"We are thrilled with the SolarBees! We did not have to use chemicals last year at all, which is unheard of. Our clarity went from 1 ft to 8 ft. We did not experience any algae blooms."

Reduced Organics & THMs –KJ, California

"We are very happy with all of the SolarBee equipment in the raw water reservoir and in our potable tanks. The mixing has helped reduce organics in the reservoir and helped to reduce THMs in the tanks." There were more than 11 different installations in the water system for this community.

Ready To Install Additonal Mixers –RG, California

"The City has been very pleased with the chlorine residual improvements in the vicinity of our tanks where we installed the two GS-12's. We are ready to install 3 additional mixers."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Amazing Impact –JB, California

"The SolarBees are preventative and have had an amazing impact on water quality, and water clarity. We strive to prevent any possible fish kill events. Your service crews have done a tremendous job in keeping our system functional and up to date."

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Pleased With SolarBee Results –RF, Colorado

"There was some ice in the tank this year but it didn't completely freeze like it had before the SolarBee was installed. It was a very cold winter; coldest it has been in a very long time. We are pleased with the results of the SolarBee."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

Great Team -JW, Nevada

"Great team you have, the install went well. Thanks again for all your help"

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

Excellent Service & Product –JB, California

"We have not had any nitrification events with the SolarBees in this reservoir. Your service and product are excellent."

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Tested SolarBee Thouroughly –GC, California

"We like the way the SolarBee is working as far as results go. We have tested the SolarBee thoroughly for about two months and find that it is working as as you predicted it would."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

AP500 Doing Wonders! -WR, California

"The AP500 is doing wonders. It has solved the grease problem that we were having in this wet well. We have just finished our July 4th town festivities, normally a time for heavy loading, and the AP500 performed great during this period. We are running the air compressor 24/7. The compressor is quiet and unobtrusive. We are pretty excited about the AP500 and it has exceeded our expectations."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

VERY Pleased –MH, Montana

"We are VERY pleased with the SolarBee performance at our reservoir! The secchi depth is about 18 ft. and the algae count is way down."

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Mixing Does Wonders -BT, Iowa

"Since its installation, this mixer has done wonders to help maintain a consistent chlorine residual with-in this 7 million gallon reservoir. Design of this reservoir was such that the inlet/outlet shared a common entry and exit point that left undesirable low residual counts in many areas of the reservoir. The SB5000 has greatly increased the mixing action within the reservoir and now consistent chlorine residuals can be obtained through out testing areas all around. Since its install, very little maintenance was needed and this unit has worked almost flawlessly."

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

We Appreciate It! -AW, Arizona

"Thank you very much for the quick response. You guys are quick & easy to work with and we appreciate it!"

100% Satisfied –AC, West Virgina

"We are 100% satisfied with the service provided by SolarBee and are impressed with how they went the extra mile."

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

TTHM System Performing Well - DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual average (LRAA) below the MCL. Thanks for all your help."

Did Not Cut Corners –LT, Arizona

"Just would like to say that your field service techs did all the work that they were supposed to and did not cut any corners. They also went above and beyond by making repairs that were damaged and it really is hard to find good employees that are like that these days so I wanted to tell them thank you when they left before I had the chance to tell them in person."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Very Satisfied –KK, California

"The SolarBee continues to do its job. The water quality people are quite pleased that it has been able to maintain the residual and lack of problems with water quality. I think you could say, yes I am very satisfied."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

No More Algae OR Copper –KC, Arkansas

"We haven't had an algae bloom or had to add copper sulfate since the SolarBees were installed. We were adding 600-700 lbs of copper sulfate per week from June through September!"

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

We've Cut Down On Costs –PK, Vermont

"The SolarBee unit we've had in operation since last year has allowed us to cut down on power significantly and even more importantly cut down on service costs to keep operational the surface aerators/aspirators we previous relied on completely. Your factory service and support was the main reason we went with SolarBee instead of Aeromix."

Complete Turnaround –GL, California

"We very very impressed and happy with the SolarBee in one of our worst tanks where we were constantly having to deep cycle and flush. It has been a complete turnaround in this tank."

A God Send –LP, California

"SolarBees have been a 'God send' for this lake."

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

Keeping LRAA Below MCL –DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual Average (LRAA) below the MCL. Thanks for all your help."

Absolutely Successful -JB, Colorado

"SolarBees have absolutely been successful in fighting our algae problem. Last year was the first year on record that there were not significant algal blooms."

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

D.D.. Washington

"Awesome and perfect. There have been no water quality issues all summer."

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

Algae Reduced 50% –JS, California

"This summer the filamentous algae in our 1.3 acre, raw water storage pond was reduced to 50% surface coverage. Before the SB1250V12 was installed, the filamentous algae would normally cover about 75% of our pond's surface during peak summer months."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Best Safety Procedures –RQ, Nevada

"SolarBee has the best installation and safety procedures in place of any vendor we have ever seen. Your crews are way above any vendor! We are very happy with the SolarBee units. Your technology is ahead of everyone." This comments reflects on some 20 installations in this area.

One Of Our Best Investments –JW, New Hampshire

"As of July 2014, 8 years after installation, our unit has not cost us anything to repair or maintain. The unit has even been struck by lightning several times and came back online after being reset. The SolarBee unit has been one of the best investments our utility has ever made."

Saved Thousands –PR, Michigan

"The reservoir has very good clarity. Since the Solarbees have been installed in the system we do not have to move water through the system in order to keep the water quality high. This has saved thousands of dollars a month in the spring, summer and fall. "

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Pretty Incredible –RL, California

"The ponds are doing very well. None of the ponds have gone sour since the SolarBees were installed, which is pretty incredible!"

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Huge Difference Within 24 Hours –BC, Montana

"We noticed a reduction in odor while the crew was still on site and a huge difference within 24 hours. The golf course is also rid of the nasty smell that had plagued them after irrigation. It is a huge relief for them."

Water Clarity Has Been Great –SD, California

"I am sure you can tell from our reports that our water clarity has been great this year. We all really appreciated the nice work of your SolarBee Service Technicians when they were here servicing our units back in January. Their efforts are really paying off for us."

Wonderful Service & Support –DH, Louisiana

"SolarBee has provided wonderful service and support. We are grateful for the opportunity to work with such professionals."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Very Happy –TC, California

"Our operators are very happy with the six SolarBees installed for the county this summer! They have not had to boost since the installation. They cannot believe it! In the past they have had to boost every 1-2 weeks."

Increased DO –JB, Texas

"SolarBee greatly increased DO throughout the reservoir. There have been major increases in wildlife in the area as the water is much more habitable now. We've completely stopped using copper sulfate at the reservoir, and we've also noticed a decrease in the amount of chemicals we've needed to use at our treatment plant. Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and the plant. The SolarBee will pay for itself in roughly 2-3 years."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Doing A Great Job –AK, Colorado

"We no longer use the diffuser and rely only on the SolarBee. Its doing a great job of odor capping."

Glowing Report -MS, Vermont

"While in VT yesterday I stopped in at the plant see how things were going. He speaks glowingly about his Medora Corp GridBee lagoon circulators and wants to be a reference for us, any time."

Ponds Working Better Than Ever –MS, California

"The system is working great/purring along. We are very happy with the sludge reduction, and we are also seeing the DO continue to come up in the ponds. The ponds appear to be working better than they ever have."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Gold Stars Around –KN, Oregon

"The SolarBee has been running great even during these darkest days of the year. We would give SolarBee 'gold stars around.' We are particularly happy with the service we have received over the years, and would be more than happy to share our positive experience with SolarBee."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."

Superb, Detailed, & Rare -OT, California

"Just wanted to say an incredibly big thank you for the superb customer service and attention to detail. It is so rare for us to have that type of service from vendors that we work with, it really sets Medora Co apart."