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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

Reduced Cyanobacteria Counts –BC, Massachusetts

"The latest Secchi disk readings from yesterday varied from 1.2 - 1.4 meters, or about 4-5 feet. Prior readings showing water clarity were rarely greater than one ft. Cyanobacteria counts are reduced substantially, and microcystin counts are less than 1 ppb. Residents are saying that there are no odors (Unlike before). Elderly residents are saying they are pleased to see their grand-kids swim in a lake that was as good as when they were children."

Cleared Effluent –KR, Georgia

"The effluent has cleared up completely. It looks like it could be drinking water!"

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

No Algae Blooms –KM, California

"We have had Solarbees for 4 years in our lake, and I am happy to report that we have not had an algae bloom since they have been installed."

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

D.D.. Washington

"Awesome and perfect. There have been no water quality issues all summer."

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Happy With SolarBee –JD, West Virginia

"We have not used diffused air since the SolarBees were installed! We are very happy with our SolarBees."

Compliance In A Month –FJ, Louisiana

"The Medora SN-15 system is definitely doing what it was supposed to do because it got our system into compliance within a month of being installed and we are very happy about that."

Dramatic Increase In Lake Clarity –CS, California

"We are very pleased with the SolarBees. We have seen a dramatic increase in lake clarity during the winter months."

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

100% Satisfied –AC, West Virgina

"We are 100% satisfied with the service provided by SolarBee and are impressed with how they went the extra mile."

Chlorine Usage Dropped 50% –RN,California

"The amount of chlorine usage for the recycled water tanks dropped 50% after the installation of the SolarBees."

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

Doing An Awesome Job –SH, California

"The Solar Bees are doing an awesome job. I as a homeowner am so glad the association invested in your product. Wow, what a difference it has made in the water quality!"

Even Temperature –KK, California

"The SolarBee is doing what it is supposed to do since the temperature top to bottom is only tenths of a degree different. The chlorine residual only drops about a tenth each month."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Awesome Crew -DW, Colorado

"Your crew was awesome and I was impressed how quickly they were able to respond."

A Great Investment –PJ, California

"We love the SolarBees. It is the best investment that we have ever made!"

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

High Quality Staff & Great Results –JR, Oregon

"We continue to rave about the high quality professional staff of SolarBee during the installation process, the performance achieved by the unit, and the great results from the modeling output showing the degree of mixing achieved with the unit. We plan to use those figures to convince the department to proceed with additional installations in our 17 PW tanks."

Machines Have Prevented Odors –L, Texas

"Since we installed a 2nd machine in the system, the system has been doing well, our machines have prevented odors and have prevented out of compliance for ammonia."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

Efficient & Professional –RR, Arizona

"SolarBee is one of the most efficient professional groups we have ever worked with."

Simple To Install –CR, Connecticut

"The unit has been running for approximately one month. The unit was very simple to install. It is keeping everything in suspension and the pumps aren't clogging. We are extremely happy with the AP500 and are going to order a second one."

GREAT Service -GP, Ohio

"This is a GREAT service your company provides, customer service and follow-up is hard to find now a days. Please pass our THANK YOU on to your crew, we really do appreciate it."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

Impressive Professionalism –TB, Tennessee

"We were very impressed and enjoyed being able to view the installation first hand. I wanted to send my appreciation to your installation crew who were on site during the installation. They were good representatives for your company. Their professionalism on site was impressive."

Doing A Great Job! –RL, Montana

"The Solarbees are doing a great job! The lake is clear and has tested very well."

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

No Ice In Cold Winter –IG, Michigan

"Photos were taken from Lyons, MI. We put the GS-12 in last year. They wanted to see what the inside was like so we climbed up there Wednesday and took a look. The results- – no ice!!!! Considering how cold this winter has been, that is amazing. Who knew your mixers really did work? The owner is extremely happy with this as you can imagine."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Did Not Cut Corners –LT, Arizona

"Just would like to say that your field service techs did all the work that they were supposed to and did not cut any corners. They also went above and beyond by making repairs that were damaged and it really is hard to find good employees that are like that these days so I wanted to tell them thank you when they left before I had the chance to tell them in person."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Solved Our Manganese Problem –JL, Georgia

"These SolarBee machines work great and have solved our manganese problem."

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

Mixing Does Wonders -BT, Iowa

"Since its installation, this mixer has done wonders to help maintain a consistent chlorine residual with-in this 7 million gallon reservoir. Design of this reservoir was such that the inlet/outlet shared a common entry and exit point that left undesirable low residual counts in many areas of the reservoir. The SB5000 has greatly increased the mixing action within the reservoir and now consistent chlorine residuals can be obtained through out testing areas all around. Since its install, very little maintenance was needed and this unit has worked almost flawlessly."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

The Heat Is On -ND, Pennsylvania

"The tank heater we installed is running good and keeping the tank temperature above freezing."

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Fishing Has Been Great! –HB, Michigan

"We are very happy on how the lake looks this spring. A lot of people have made comments that the ice fishing this past winter has been great. Best it's been in several years!"

Best Secchi Readings Ever –EJ, Florida

"The lake water quality is much improved since the installation of the SolarBee. We saw less algal blooms, less water stratification and the best secchi readings ever since the SolarBee installation. We are very happy with the performance of the SolarBee."

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Decreased Electric Bill –KM, New Hampshire

"Our electric bill used to be $40,000 a year and it has gone down substantially since the installation of the SolarBee."

Very Happy –RN, California

"We are very happy with SolarBee. The SolarBees are one of our best purchases in the past 20 years!"

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

We Appreciate It! -AW, Arizona

"Thank you very much for the quick response. You guys are quick & easy to work with and we appreciate it!"

A Job Well Done -AB, New Jersey

"I would like to offer my thanks for the job well done by your team. Despite the limitations placed on them by our Covid-19 precautions, they cooperated fully, and with professionalism."

Great Products! -JH, Idaho

"Great products and installation was a breeze."

Improved Overall Water Quality –JE, Colorado

"The SolarBee is working well with no apparent issues....We believe the overall water quality of the reservoir has improved (much better clarity and less algae) since the addition of the SolarBee."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

These units don't miss a beat! -PK, Vermont

“We reduced our aerators from 17 to nine and are thinking about getting another circulator for our third lagoon. We’ve had very good success, and they are very low-maintenance. Even during the winter, these units don’t miss a beat.”

Thanks For A Smooth Install –SD, Virginia

"Your crews have been nothing but professional, prompt and courteous throughout this whole process. It does not go unnoticed. And thank you for all your help in getting everything lined up to make this install as smooth as possible."

Happy & Impressed –GL, California

"We are very happy and impressed with SolarBee. They have completely turned around one of our worst tanks."

Algae Reduced 50% –JS, California

"This summer the filamentous algae in our 1.3 acre, raw water storage pond was reduced to 50% surface coverage. Before the SB1250V12 was installed, the filamentous algae would normally cover about 75% of our pond's surface during peak summer months."

SolarBee Saved Us -VG, Texas

"The SolarBee units saved us the last two years!"

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

Happy With Results –BK, California

"The SolarBees in our raw water reservoir are running fine. We are happy with the SolarBee installations and their results."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Lake Looks Great –HB, Michigan

"The lake looks great! There is no sign of algae and there are lots fish along the shores. We have been lake residents for 50 years and the lake looks the best it has ever been."

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

Surprised & Amazed -CJ, Minnesota

"To say I am surprised that there was no ice in the three tanks would be an understatement. And the fact we removed virtually all the ice from an iced over tank in three days of running is amazing."

No Odor Problems –SW, Utah

"This is the first year that we have not had any odor problems."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

Gratitude For Crew –JL, Nevada

"I would like to take this opportunity to express my gratitude for the professionalism of your Solar Bee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat to complete the installation."

Doing Great! -TN, Colorado

"The AP500 lift station mixer is doing a great job. The grease crust is gone and the water is crystal clear!"

We Rely On SolarBees –W, Colorado

"We really rely on those SolarBees... water quality this summer has been very good."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."