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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are much reduced. Our pH is much more stable and we are able to discharge much more of the time. Smell is much reduced, especially when we would otherwise have a a spring thaw."

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

SolarBees Helping Make It –PL, Alberta Canada

"We are operating way beyond our design limits and without the SolarBees, would never have been able to make it."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

Working Excellent -SG, Arizona

"Our [SolarBee] units are working excellent in our effluent storage basins."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Never Been More Clear –DE, Alberta Canada

"We were just out at the Lake and it has not ever been more clear. We can see the bottom at the end of the dock. In the past few years it has gone a little cloudy by now. I am very excited about this. .....it is all the result of the SolarBees and the addition of the 2nd SolarBee this year has definitely had a positive impact. Thanks again for your ongoing help and support."

No Nitrification Events –JM, California

"We have had not had nitrification events since installing the SolarBee in our large 11 MG above ground steel tank. We have not even had to do any boosting, which we used to have to do before frequently."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

One Of A Kind Company -KT, CA

“You’re a one of a kind company. You get things done and you stand behind your product. You don’t find much of that these days.”

Great Job Circulating –BW, Illinois

"The SolarBees are doing a great job of circulating the water and eliminating the thermocline!"

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

One Of Our Best Investments –JW, New Hampshire

"As of July 2014, 8 years after installation, our unit has not cost us anything to repair or maintain. The unit has even been struck by lightning several times and came back online after being reset. The SolarBee unit has been one of the best investments our utility has ever made."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Project Success! –AP, Ohio

"We are very pleased with the THM test results to date along with the operation of the SolarBee system. We have attached sheets that includes all THM testing to date. We are extremely happy with the test results for the 3rd quarter. I am now convinced we have a system that will help the village comply with Stage 2 THM rules. Thanks to all that made this project a success!"

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

First Class Company –DR, Ohio

"I must tell you that your company is first class in the way you handle the customers, including the service guys. ALL of them are very responsive and polite and they seem to take their work very seriously!"

Professional & Informative –DN, Texas

"We want to take this time to commend your service crew on the work they did on our SolarBee. They were professional and informative. Our staff is pleased; thank you! "

Reduced Macrophytes –DI, Alberta Canada

"The macrophytes in this lake have been greatly reduced since the installation of the SolarBee!"

Happy Neighbors –JS, Massachusetts

"We sent you a recent picture. The rainbow didn't quite end at the SolarBee, but it was close. In the meantime we have had excellent water quality this year--so far better than any recent year for mid-July. Lots of happy neighbors."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

No More Algae OR Copper –KC, Arkansas

"We haven't had an algae bloom or had to add copper sulfate since the SolarBees were installed. We were adding 600-700 lbs of copper sulfate per week from June through September!"

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Extremely Happy –DO, Colorado

"We are extremely happy with our GridBees. They are leaving 4-foot or more open circle in the ice, even during the coldest parts of winter, and they've helped with the manganese problem."

Meeting Objectives –CJ, Colorado

"We really like the SolarBee's, and they are meeting the objectives for which they were installed."

Working With Customers Builds Relationships –JP, North Carolina

"I appreciate the way Medora works with customers. I have previously worked in sales and marketing with XXXXXXXX, and they were not this smart. Your company recognizes that working with customers builds long term customer relationships. If we get this working, we would be willing to put a paper/presentation together about it for WEF or Watereuse Association."

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

Dramatic Increase In Lake Clarity –CS, California

"We are very pleased with the SolarBees. We have seen a dramatic increase in lake clarity during the winter months."

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

Efficient & Professional –JC, California

"The installation went very well and the installation team from SolarBee was very efficient and professional."

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Lake Looks Great –DG, California

"The lake at The Park looks great. We really appreciated all of the effort that SolarBee has put into the Park. We wish that all of our vendors were like SolarBee."

Rare To Find This Level Of Support –CG, Michigan

"It's rare to find the product support and level of customer service provided by SolarBee."

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Dramatic Decrease -PD, Massachusetts

“So far the three units (GridBee® AP500 Wet Well Mixers) we have installed are working great, we have seen a dramatic decrease in alarm calls due to grease or debris buildup on floats or other pump controls.”

Ready To Install Additonal Mixers –RG, California

"The City has been very pleased with the chlorine residual improvements in the vicinity of our tanks where we installed the two GS-12's. We are ready to install 3 additional mixers."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Dramatically Improved Clarity –WT, California

"In the ponds where SolarBees have been installed the water clarity has improved dramatically. We can now see 3-4 feet in depth and have experienced no odors. Evaporation rates have been enhanced dramatically as well."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Energy Savings & Odor Free –RF, California

"Our energy savings were initially a couple of thousand dollars per month. We have approximately 500 HP of aeration available which was running full time prior to SolarBee. Currently it is running about half of the time. The odors in cells 1 & 2 are down and last winter they were "odor free". SolarBee service is A-1."

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

Working To Get Additonal Machines –RP, Oregon

"Your installation team exhibited high quality professionalism. The great results from the modeling output shows the degree of mixing achieved. The performance achieved by the unit is great. We will continue to work with our department for additional SolarBees in our additional 17 potable water tanks."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Love SolarBee –SL, California

"We LOVE our SolarBee!!"

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

Awesome Crew -DW, Colorado

"Your crew was awesome and I was impressed how quickly they were able to respond."

Improved Water In 3 Hours –FW, New York

"Just three hours after installation, we saw improvement in our water."

Phenomenal Job –IP, Texas

"The SolarBee did a phenomenal job at improving conditions. We observed not only a visual improvement in water quality but an increase in the diversity of amphibians, aquatic invertebrates, and fish populations. This leads to an increase in the use of the pond by other wildlife such as birds and mammals. These improvements also lead to a greater interest and education opportunity for the general public to learn about the benefits of improved water quality."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Pleased With The Bees- JB, Colorado

"We are very pleased with the performance of the SolarBees up at the reservoir. It was a much easier autumn thanks to them."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

Very Helpful -MB, Montana

"Also I wanted to add that you guys were very helpful on this so thank you. Not all suppliers are as great to deal with."

Always Running –DM, North Carolina

"Tell your folks they make those things TOO well! Our crews are out on the lake every two weeks and the machines are always running whenever they check them. DO continues to be excellent."

Can't Beat SolarBee –PG, California

"You just can't beat a SolarBee! We are definitely part of the fan club."

Amazing Team -GH, California

"The team that came out to support us were amazing, extremely professional, very knowledgeable, and really expedient."

In Compliance Since Install –TR, Kansas

"We are very happy with the SolarBee units. The BOD and TSS have been in compliance for over two years since the installation of the SolarBees."

Turned Off Our Aerators –DC, California

"We have the best water quality I've ever seen and we've been able to turn off our aerators."

Great Products! -JH, Idaho

"Great products and installation was a breeze."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Wonderful & Efficient- GT, Alaska

"The SolarBee is performing wonderfully and efficiently. Thank you for your assistance with your great product."

Zero Issues -DV, Florida

"Over a year in operation and we have zero issues with algae, smells, duckweed, or murky water. The City is pleased with the Solarbee."

Easy Company To Work With –LG, South Dakota

"SolarBee is one of the easiest companies to work with and you go above our expectations. We are very pleased with the units and the service SolarBee provides."

Lower THMs -PG, California

"TTHMs went from the 90s µg/l to the 20s µg/l!"

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

Summer Is Going Great! –W, Colorado

"Summer is going great! Water quality is good. We had secchi depths to the bottom in June. We are starting to get our "pond biology" back (i.e. fish, frogs...) We are very happy with the operation of the SolarBee, customer service and contact capability."

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Everything Is Functioning Properly –JO, Oregon

"Our GS-12 submersible mixer installation went very smoothly. Everything is functioning properly and we are very happy with the installation."

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

High Quality –RG, Oregon

"The SolarBee unit performed remarkably. The high quality, professional SolarBee staff was great."