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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Greatly Improved –PV, Arkansas

"The SolarBee's have definitely reduced the blue green algae in the lake. We are using less carbon since the SolarBees where installed. The lake is greatly improved."

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

First Class Company –DR, Ohio

"I must tell you that your company is first class in the way you handle the customers, including the service guys. ALL of them are very responsive and polite and they seem to take their work very seriously!"

The SolarBees Have Served Us Well! -SG, Arizona

"We appreciate the courtesy service on the SolarBee's. The units have served us well since they were put into service, with only minor maintenance required."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Special Service -JL, Georgia

"Your service department has always treated us as a special customer. Your efforts do not go unnoticed! Thank you again!!!"

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

HUGE Improvement In Water –TA, Illinois

"The newer GridBee unit is up and running and is making a HUGE improvement in our water! Thanks for all of your help."

Thank You For The Hard Work –AP, Ohio

"Just wanted to share with you our current THM results. Since installing the spray system our results always run below 70 ppb and most of the time around 50 ppb. Also, just want to say again, thank you, for the hard work all of you have provided NB in solving our THM troubles."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Diminished Odor Complaints –LS, California

"The SolarBees in the reservoir are doing a great job. The taste and odor complaints and copper treatments have diminished greatly. The greatest visual impact has been on the reduction of macrophytes. We no longer harvest any weeds at all."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Water Clarity Is 8 ft –MW, California

"The water clarity is 8 ft; that's awesome! We would be happy to serve as a positive reference for SolarBee."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

Nice & Clear Lake –DL, California

"The lake looks very nice and clear now. Normally it would be mossy looking. We have seen a definite improvement since we installed the Solarbees. I am very happy with the SolarBees."

Happy & Impressed –GL, California

"We are very happy and impressed with SolarBee. They have completely turned around one of our worst tanks."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Outstanding! -GB, Colorado

"We appreciate Medora's outstanding customer service and follow ups".

Happy With SolarBee –SA, California

"We have not had to add chemicals in our reservoir in three years. We are happy with the SolarBee performance."

No More Stink -NK, New Mexico

"The [wastewater] ponds don’t stink anymore.”

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

No Copper Sulfate Since SolarBee –VL, New York

"We used to use "tons" of copper sulfate in treatment and now we do not use any. Actually, we have not used any copper sulfate since the SolarBee's were installed."

Wonderful Service & Support –DH, Louisiana

"SolarBee has provided wonderful service and support. We are grateful for the opportunity to work with such professionals."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Great Crew! –AZ, New Jersey

"Your crew was a great...very professional!"

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

SolarBee Saved Us -VG, Texas

"The SolarBee units saved us the last two years!"

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

Rare To Find This Level Of Support –CG, Michigan

"It's rare to find the product support and level of customer service provided by SolarBee."

Solved Our Manganese Problem –JL, Georgia

"These SolarBee machines work great and have solved our manganese problem."

Lift Station Amazement -SE, Oklahoma

"The station is almost completely cleaned from standing debris or build up grease. This is the fastest I have ever had that much grease emulsify."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Increased Wildlife –NP, New York

"The pond now "looks great!" There is no evidence of any green slime on the pond surface, which was thick this time last year. We are also seeing an increase in wildlife; frogs, birds, birds of prey. The pond was a smelly stagnant eyesore last year, but not this year."

Dramatically Improved Clarity –WT, California

"In the ponds where SolarBees have been installed the water clarity has improved dramatically. We can now see 3-4 feet in depth and have experienced no odors. Evaporation rates have been enhanced dramatically as well."

Absolutely Successful -JB, Colorado

"SolarBees have absolutely been successful in fighting our algae problem. Last year was the first year on record that there were not significant algal blooms."

Compliance In A Month –FJ, Louisiana

"The Medora SN-15 system is definitely doing what it was supposed to do because it got our system into compliance within a month of being installed and we are very happy about that."

Amazing Impact –JB, California

"The SolarBees are preventative and have had an amazing impact on water quality, and water clarity. We strive to prevent any possible fish kill events. Your service crews have done a tremendous job in keeping our system functional and up to date."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Consistent Levels Of CL Residual –SC, Michigan

“The levels of chlorine residual have become more consistent after installing the GS-12 mixer. I was having differing chlorine residuals before I started mixing, but now it’s been even out in the system. One sample I pull from a dead end has maintained a real even residual.”

The Crew Worked Proficiently –MV, New Mexico

"It was raining like cats and dogs when your crew arrived. They worked proficiently to complete the install despite being soaked and getting stuck twice. They were real professionals."

Fast Response –MC, California

"We loved the fast response. Installation was quick and easy."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

Best Equipment –RS, Michigan

"SolarBees are the best equipment that we have ever purchased! We have had double the normal snow and zero degree temperatures for several days and it is still operating."

Haven't Added Copper –KC, Arkansas

"We were adding 600-700 lbs of copper sulfate per week from June through September before the SolarBees were installed. We haven't added any copper sulfate since the installation."

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Everything Is Going Well –TT, California

"We are pleased and everything is going well. We have not had to use copper sulfate since the SolarBee was installed!"

Happy With Results –BK, California

"The SolarBees in our raw water reservoir are running fine. We are happy with the SolarBee installations and their results."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

Impressed –VQ, North Carolina

"We are impressed with the level of service provided by SolarBee for this mixer in our potable tank. We also have three competitive units in our lake and they have been nothing but trouble. We wish we had SolarBees in our lake, too!"

We've Cut Down On Costs –PK, Vermont

"The SolarBee unit we've had in operation since last year has allowed us to cut down on power significantly and even more importantly cut down on service costs to keep operational the surface aerators/aspirators we previous relied on completely. Your factory service and support was the main reason we went with SolarBee instead of Aeromix."

Lake Looks Great –DG, California

"The lake at The Park looks great. We really appreciated all of the effort that SolarBee has put into the Park. We wish that all of our vendors were like SolarBee."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Fishing Has Been Great! –HB, Michigan

"We are very happy on how the lake looks this spring. A lot of people have made comments that the ice fishing this past winter has been great. Best it's been in several years!"

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Best Secchi Readings Ever –EJ, Florida

"The lake water quality is much improved since the installation of the SolarBee. We saw less algal blooms, less water stratification and the best secchi readings ever since the SolarBee installation. We are very happy with the performance of the SolarBee."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

Turned Off Our Aerators –DC, California

"We have the best water quality I've ever seen and we've been able to turn off our aerators."

We Appreciate It! -AW, Arizona

"Thank you very much for the quick response. You guys are quick & easy to work with and we appreciate it!"

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

Always Impressed With SolarBee –VK, California

"We have always been impressed by the SolarBee firm. We can't seem to say enough about you, and then you pull another "WOW" factor by providing very quick response about our aquatic weed issue that just "floored" me. We wish that we could provide our residents half the support you provide to us. THANK YOU SOOOOO MUCH !"

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Very Impressed -DT, Florida

"I wanted to let you know that we were very impressed with the professionalism displayed by your staff who set this up in the lake."

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Crew Did Great –GC, Arkansas

"Your crew did a great job. They did not hesitate to accommodate our needs. They were polite and showed good expertise. We would hire any one of them in a minute."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Very Impressed –MB, South Dakota

"We are very impressed with the service we receive from your company and we are very happy with our SolarBee installations."

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

We Are Very Happy –RP, Colorado

"The south pond was running 4 days before we got the North pond running and in that time we evaporated 0.75" in the North Pond and 1.75" in the South Pond. In each pond that equates to 27 truck loads of 4365 gallons = 117,855 gallons. We are very happy at this time !!

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."