Ixom Watercare "Gold Star" Customer Comments

Haven't Added Copper –KC, Arkansas

"We were adding 600-700 lbs of copper sulfate per week from June through September before the SolarBees were installed. We haven't added any copper sulfate since the installation."

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

One Of A Kind Company -KT, CA

“You’re a one of a kind company. You get things done and you stand behind your product. You don’t find much of that these days.”

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

Keeping LRAA Below MCL –DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual Average (LRAA) below the MCL. Thanks for all your help."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Friendly Crew –TR, Kansas

"Wanted to let you know that all the guys that did the installation were the friendliest and most knowledgeable group of guys that we've been around. Wish everyone we worked with was that easy to get along with."

Phenomenal Job –IP, Texas

"The SolarBee did a phenomenal job at improving conditions. We observed not only a visual improvement in water quality but an increase in the diversity of amphibians, aquatic invertebrates, and fish populations. This leads to an increase in the use of the pond by other wildlife such as birds and mammals. These improvements also lead to a greater interest and education opportunity for the general public to learn about the benefits of improved water quality."

The Heat Is On -ND, Pennsylvania

"The tank heater we installed is running good and keeping the tank temperature above freezing."

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Successful Installation -RM, New York

"Everyone I have worked with has been knowledgeable, friendly, professional and confident with their expertise of your products. I look forward to working with you again."

Dedicated Crew –PS, Massachusetts

"Thanks to the installation crew for their dedicated work Tuesday! They were very professional, knowledgeable about the equipment and its operation, and a pleasure to work with. They worked in a safe and workmanlike manner, wearing all the necessary personal protective equipment throughout the day in the hot sun when it would be easy to shed their hard hat, safety glasses or life vests to work more comfortably."

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Water Clarity Has Been Great –SD, California

"I am sure you can tell from our reports that our water clarity has been great this year. We all really appreciated the nice work of your SolarBee Service Technicians when they were here servicing our units back in January. Their efforts are really paying off for us."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Flawless Service –LW, New Mexico

"We do appreciate the service that SolarBee has provided on our units. They have done everything we expected of them and your companies service/assistance has been flawless."

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

Working Great! –JG, California

"The units are all working great, that's why you do not hear from us very often. When we need parts, you ship them right away. We are having no water quality problems." This comment represents some 40 installations in this area.

65% Energy Savings –DS, Pennsylvania

"We are happy with the SolarBees performance. We have experienced a 65% energy savings and have not had any violations since the SolarBees have been installed. We are considering future purchases from SolarBee."

Zero Problems & Seeing Positive Results –TT, Nevada

"We are having zero problems with the THM removal system in Elkhorn reservoirs, and continually seeing positive results."

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

Not Possible Without SolarBee –AW, California

"Our conversion to chloramine would not have been possible without SolarBees."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Lake Looks Great –DG, California

"The lake at The Park looks great. We really appreciated all of the effort that SolarBee has put into the Park. We wish that all of our vendors were like SolarBee."

Diminished Odor Complaints –LS, California

"The SolarBees in the reservoir are doing a great job. The taste and odor complaints and copper treatments have diminished greatly. The greatest visual impact has been on the reduction of macrophytes. We no longer harvest any weeds at all."

Top Notch -CD, Kentucky

"Thank you for your prompt assistance and top notch service."

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Happy & Impressed –GL, California

"We are very happy and impressed with SolarBee. They have completely turned around one of our worst tanks."

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Cleared Up Water –GM, Connecticut

"The water has cleared up so well that we found a missing car in the pond's bottom that was stolen eight years ago."

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

Working With Customers Builds Relationships –JP, North Carolina

"I appreciate the way Medora works with customers. I have previously worked in sales and marketing with XXXXXXXX, and they were not this smart. Your company recognizes that working with customers builds long term customer relationships. If we get this working, we would be willing to put a paper/presentation together about it for WEF or Watereuse Association."

Great Crew! –AZ, New Jersey

"Your crew was a great...very professional!"

2019 Looking Good, Best Water Clarity -SD, California

"I'm very happy to report that both the performance of our 4 SolarBees, as well as our lake's water quality have remained in very good shape throughout the summer. In fact, our current water clarity of 25' represents the best level of clarity seen in 2019.

No Copper Sulfate Since SolarBee –VL, New York

"We used to use "tons" of copper sulfate in treatment and now we do not use any. Actually, we have not used any copper sulfate since the SolarBee's were installed."

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Removed A Scum Layer –S, Arkansas

"This is our first AP500 installation. In 6 hours it has almost completely removed a foot thick scum layer. When we attempted to lower the unit through the scum, it wouldn't go through. It rested on top. The only way to get it down was to turn it on and let it work itself down. We are impressed."

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Water Quality Is Great –VS, California

"We love our SolarBees! The copper sulfate we bought is just rotting away sitting on the pallets. Water quality is great!"

Lift Station Amazement -SE, Oklahoma

"The station is almost completely cleaned from standing debris or build up grease. This is the fastest I have ever had that much grease emulsify."

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Very Impressed –CV, Tennessee

"We attended the SolarBee installation and were very impressed. We enjoyed being able to view the installation first hand. We appreciated the SolarBee employees who were on hand during the installation. They were very helpful and good representatives of SolarBee. Their professionalism on site was impressive and we cannot thank them enough for making our experience a pleasurable one."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

No Ice In Cold Winter –IG, Michigan

"Photos were taken from Lyons, MI. We put the GS-12 in last year. They wanted to see what the inside was like so we climbed up there Wednesday and took a look. The results- – no ice!!!! Considering how cold this winter has been, that is amazing. Who knew your mixers really did work? The owner is extremely happy with this as you can imagine."

Ponds Working Better Than Ever –MS, California

"The system is working great/purring along. We are very happy with the sludge reduction, and we are also seeing the DO continue to come up in the ponds. The ponds appear to be working better than they ever have."

Over 30 SolarBees –MH, California

"Our system consists of some 37 SolarBee installations. We have had no nitrification events this season. This hugely important! It is primarily due to frequent monitoring, mixing and boosting when necessary."

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

TTHM System Performing Well - DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual average (LRAA) below the MCL. Thanks for all your help."

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Controlling Odors –PL, Michigan

"We are very happy with the SolarBees for controlling odors in the primary ponds. We now have a phosphorus limit of 1.0 and plan to use SolarBees to add chemical to reduce phosphorus before discharge."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

We Love The Mixers! -PE, Minnesota

"We absolutely love the mixers and they are working very well!"

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

Your System Works –KR, Arizona

"...For only one week we turned off the GS12-48v. Immediately we had to feed more chlorine because we lost the mixing. Since then it's back online we have better mixing and less chlorine feed. Offline we fed 4 to 10 p.p.d. of chlorine. Online we fed 0 to 4 p.p.d. of chlorine. Bottom line...your system works !"

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Very Pleased With SolarBees –NS, Florida

"We are very pleased with the SolarBees, and they are now on MASP. Your service crew does a great job. Our pond looks much better and we have been able to stop additions of acid for pH control."

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Tremendous Impact –AC, California

"The ponds are green and healthy. They have not iced over all winter. The SolarBees have had a tremendous impact on these ponds!"

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

One Of Our Best Investments –JW, New Hampshire

"As of July 2014, 8 years after installation, our unit has not cost us anything to repair or maintain. The unit has even been struck by lightning several times and came back online after being reset. The SolarBee unit has been one of the best investments our utility has ever made."

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

Consistent Levels Of CL Residual –SC, Michigan

“The levels of chlorine residual have become more consistent after installing the GS-12 mixer. I was having differing chlorine residuals before I started mixing, but now it’s been even out in the system. One sample I pull from a dead end has maintained a real even residual.”

Gold Stars Around –KN, Oregon

"The SolarBee has been running great even during these darkest days of the year. We would give SolarBee 'gold stars around.' We are particularly happy with the service we have received over the years, and would be more than happy to share our positive experience with SolarBee."

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

Many Thanks –RR, Nevada

"As I mentioned over the telephone today, I want to thank you for the work completed by your crew at our water treatment plant storage tank. The new float system for the sprayer is much appreciated along with the time and effort put into the transfer of the control box for the mixer. Please let the crew know that I appreciate their work. Many thanks to the folks at Solar Bee!"

No Shoreline Slime –JJ, Georgia

"We are very happy with the SolarBees. There is no green slime along the shoreline. This is a major difference that we attribute entirely to the SolarBees. We would gladly serve as a positive reference for SolarBee."

FOG Reduction & Fewer Clogs! -NS, Washington

Here is a before and after pic of the wet well. You can see there is a reduction of FOG build up in the wet well and they also have fewer clogging issues with the pumps!

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

An Exceptional Job –JZ, Wyoming

"Thanks for getting Steve back up here to fix our glitches. He is great to work with and did an exceptional job! Please pass that on to the powers that be!"