Header image

Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

THM Reduction Is Excellent! -DC,New York

"Attached is the Town’s most recent DBP results for the water tower. As you can see, the TTHM reduction is excellent and has brought the Town back into compliance after just one quarter of testing."

No More Stink -NK, New Mexico

"The [wastewater] ponds don’t stink anymore.”

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

SolarBees Helping Make It –PL, Alberta Canada

"We are operating way beyond our design limits and without the SolarBees, would never have been able to make it."

The Best Money You'll Ever Spend –JR, California

“ The $8,000 - $10,000 that you will spend on a GridBee mixer will be the best money you will ever spend. It will solve a lot of your water problems."

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Water Quality Is Great –VS, California

"We love our SolarBees! The copper sulfate we bought is just rotting away sitting on the pallets. Water quality is great!"

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Cleared Effluent –KR, Georgia

"The effluent has cleared up completely. It looks like it could be drinking water!"

Many Thanks –RR, Nevada

"As I mentioned over the telephone today, I want to thank you for the work completed by your crew at our water treatment plant storage tank. The new float system for the sprayer is much appreciated along with the time and effort put into the transfer of the control box for the mixer. Please let the crew know that I appreciate their work. Many thanks to the folks at Solar Bee!"

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

Very Happy With Medora Corporation –SL, California

"We are very happy with your company. Everybody is friendly, informative, and we really enjoy working with you."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Can't Beat SolarBee –PG, California

"You just can't beat a SolarBee! We are definitely part of the fan club."

Zero Problems & Seeing Positive Results –TT, Nevada

"We are having zero problems with the THM removal system in Elkhorn reservoirs, and continually seeing positive results."

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Best Safety Procedures –RQ, Nevada

"SolarBee has the best installation and safety procedures in place of any vendor we have ever seen. Your crews are way above any vendor! We are very happy with the SolarBee units. Your technology is ahead of everyone." This comments reflects on some 20 installations in this area.

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

Machines Are Working Well –BA, Washington

"Both GS-12s are installed and working well! Thanks for checking."

Simply Amazing –CR, Alberta, CA

"About a year ago SolarBee installed 6 solar-powered inductors for our thermally stratified shallow lake. Last winter we were experiencing significant algae problems and thermal inversions, indicative of Southern Alberta in general, coupled with the release of iron and manganese by sediment which precipitated again upon oxidation with chlorine (used for disinfection), essentially turning our production water brown. Since we were using the water as source-water for the beef-packing plant, potentially neurotoxic algae in the water was not acceptable. After installing the 6 Solar Bees we saw a drop from 10,000-40,000 cells/milliliter to ~100 cells/milliliter within 1 week! Within 2 weeks our cyanobacteria counts were below detection limits. Simply amazing."

Awesome Crew -DW, Colorado

"Your crew was awesome and I was impressed how quickly they were able to respond."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

Flawless Service –LW, New Mexico

"We do appreciate the service that SolarBee has provided on our units. They have done everything we expected of them and your companies service/assistance has been flawless."

One Of A Kind Company -KT, CA

“You’re a one of a kind company. You get things done and you stand behind your product. You don’t find much of that these days.”

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Love SolarBee –SL, California

"We LOVE our SolarBee!!"

Best Year For Algae Control –GM, Colorado

"First of all, the two new units look great, as does the lake! This is the best year we have experienced for algae control!"

No Blue Green Algae! –PT, Colorado

"We have had a great year with no blue green algae! We have not heard any negative comments from anyone and are very happy with the SolarBee unit."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

Fishing Has Been Great! –HB, Michigan

"We are very happy on how the lake looks this spring. A lot of people have made comments that the ice fishing this past winter has been great. Best it's been in several years!"

Glowing Report -MS, Vermont

"While in VT yesterday I stopped in at the plant see how things were going. He speaks glowingly about his Medora Corp GridBee lagoon circulators and wants to be a reference for us, any time."

Improved Water In 3 Hours –FW, New York

"Just three hours after installation, we saw improvement in our water."

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

Very Happy –JS, California

"We are very happy with the SolarBee in our lake. We have not had to run the pumps to get circulation all summer long"

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Good Service –JM, Colorado

"Thanks for having the crew out. The service was not nearly as easy as the report makes it sound. I really appreciate the good service and please pass my appreciation on to the crew."

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

Happy With SolarBee –KH, Illinois

"As local residents we would like to comment on the good water quality. We are happy with the SolarBee performance."

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are greatly reduced. Our pH has increased in stability and we are able to discharge much more of the time. Odors are greatly reduced, especially when we have a spring thaw."

No Algae Blooms! –SH, California

"We are thrilled with the SolarBees! We did not have to use chemicals last year at all, which is unheard of. Our clarity went from 1 ft to 8 ft. We did not experience any algae blooms."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Amazed –SM, Colorado

"We are amazed how clean the water is. At the beginning we hoped the SolarBees would "kinda work", but we test the lakes all the time and it proves they really do the job. "

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

Keeping Ice Off –BK, Arkansas

"The GS-12 is doing a great job keeping the ice off our 420,000 gallon tank."

Well Mixed Water No Nitrification –M, California

"The SolarBees are working great with water sampling showing that the water is well mixed with no nitrification!"

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

Very Happy –TC, California

"Our operators are very happy with the six SolarBees installed for the county this summer! They have not had to boost since the installation. They cannot believe it! In the past they have had to boost every 1-2 weeks."

Working To Get Additonal Machines –RP, Oregon

"Your installation team exhibited high quality professionalism. The great results from the modeling output shows the degree of mixing achieved. The performance achieved by the unit is great. We will continue to work with our department for additional SolarBees in our additional 17 potable water tanks."

Doing A Great Job –AK, Colorado

"We no longer use the diffuser and rely only on the SolarBee. Its doing a great job of odor capping."

Great Crew! –LP, Utah

"We were very happy with your crew at their recent visit. Thanks for sending such a great crew! AS USUAL."

Keeping LRAA Below MCL –DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual Average (LRAA) below the MCL. Thanks for all your help."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Down To 182Hp/day –AK, Oregon

"Right now we are down to an average of 182Hp/day. Our baseline when the project started was 568Hp/day. The initial estimates were for a reduction of 35.2% and we are down 68%. We started reducing aeration and by Oct. 2010 we were at 330/day. By July 2011 we were at 214/day and now we are at about as low as we want to go."

Simple To Install –CR, Connecticut

"The unit has been running for approximately one month. The unit was very simple to install. It is keeping everything in suspension and the pumps aren't clogging. We are extremely happy with the AP500 and are going to order a second one."

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

Project Success! –AP, Ohio

"We are very pleased with the THM test results to date along with the operation of the SolarBee system. We have attached sheets that includes all THM testing to date. We are extremely happy with the test results for the 3rd quarter. I am now convinced we have a system that will help the village comply with Stage 2 THM rules. Thanks to all that made this project a success!"

Lake Looks Great –HB, Michigan

"The lake looks great! There is no sign of algae and there are lots fish along the shores. We have been lake residents for 50 years and the lake looks the best it has ever been."

Best Water –DE, Alberta Canada

"The water is the best it has been since we installed the SolarBee!"

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

We Rely On SolarBees –W, Colorado

"We really rely on those SolarBees... water quality this summer has been very good."

Big Cost Savings -ST, California

"SolarBee mixing technology have saved approximately $500,000 in construction costs upon installation and continues to save the District $20,000 annually in operational costs."

First Class Company –DR, Ohio

"I must tell you that your company is first class in the way you handle the customers, including the service guys. ALL of them are very responsive and polite and they seem to take their work very seriously!"

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

Amazing To Look At –MY, New York

Regarding SolarBee's impact on biofilm on the tank interior: "The tank is empty now and they are cleaning as we speak. The sides of the tank are very clean and we are down to about 1/2 to 1 inch of debris in the bottom. It is amazing to look at what is in the tank now, compared to what was there pre-SolarBee. "