Ixom Watercare "Gold Star" Customer Comments

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Very Customer Orientated –DS, Massachusetts

"The two men involved in the installation were cordial, smart, hard working, soft spoken, and very customer orientated. In short they are a very good representation of the company!"

FOG Reduction & Fewer Clogs! -NS, Washington

Here is a before and after pic of the wet well. You can see there is a reduction of FOG build up in the wet well and they also have fewer clogging issues with the pumps!

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Reduced Macrophytes –DI, Alberta Canada

"The macrophytes in this lake have been greatly reduced since the installation of the SolarBee!"

Working Excellent -SG, Arizona

"Our [SolarBee] units are working excellent in our effluent storage basins."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Very Reliable & Met Objectives –DC, Colorado

"The two SolarBee's installed in 2007 have been very reliable and have met their objectives. We actively recommend your company to anyone with water issues in the area and you might expect a call from someone with the Colorado Dept of Health in the future."

Over 30 SolarBees –MH, California

"Our system consists of some 37 SolarBee installations. We have had no nitrification events this season. This hugely important! It is primarily due to frequent monitoring, mixing and boosting when necessary."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

Summer Is Going Great! –W, Colorado

"Summer is going great! Water quality is good. We had secchi depths to the bottom in June. We are starting to get our "pond biology" back (i.e. fish, frogs...) We are very happy with the operation of the SolarBee, customer service and contact capability."

Very Helpful -MB, Montana

"Also I wanted to add that you guys were very helpful on this so thank you. Not all suppliers are as great to deal with."

Your System Works –KR, Arizona

"...For only one week we turned off the GS12-48v. Immediately we had to feed more chlorine because we lost the mixing. Since then it's back online we have better mixing and less chlorine feed. Offline we fed 4 to 10 p.p.d. of chlorine. Online we fed 0 to 4 p.p.d. of chlorine. Bottom line...your system works !"

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

It's Been A Pleasure -DH, Florida

"Your company has consistently been a pleasure to deal with which is welcome change from the norm."

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

No Ice In Cold Winter –IG, Michigan

"Photos were taken from Lyons, MI. We put the GS-12 in last year. They wanted to see what the inside was like so we climbed up there Wednesday and took a look. The results- – no ice!!!! Considering how cold this winter has been, that is amazing. Who knew your mixers really did work? The owner is extremely happy with this as you can imagine."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Turned Off Our Aerators –DC, California

"We have the best water quality I've ever seen and we've been able to turn off our aerators."

Compliance In A Month –FJ, Louisiana

"The Medora SN-15 system is definitely doing what it was supposed to do because it got our system into compliance within a month of being installed and we are very happy about that."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Extremely Happy –DO, Colorado

"We are extremely happy with our GridBees. They are leaving 4-foot or more open circle in the ice, even during the coldest parts of winter, and they've helped with the manganese problem."

Increased Wildlife –NP, New York

"The pond now "looks great!" There is no evidence of any green slime on the pond surface, which was thick this time last year. We are also seeing an increase in wildlife; frogs, birds, birds of prey. The pond was a smelly stagnant eyesore last year, but not this year."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

First Class Company –DR, Ohio

"I must tell you that your company is first class in the way you handle the customers, including the service guys. ALL of them are very responsive and polite and they seem to take their work very seriously!"

We Rely On SolarBees –W, Colorado

"We really rely on those SolarBees... water quality this summer has been very good."

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Efficient & Professional –RR, Arizona

"SolarBee is one of the most efficient professional groups we have ever worked with."

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

We Are Tickled Pink –MO, California

"We are 'tickled pink' about the SB10000v12 unit that we just installed in our secondary WWTP. We are already seeing a big difference. They are running very well and we are seeing greater clarity."

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

One Of Our Best Investments –JW, New Hampshire

"As of July 2014, 8 years after installation, our unit has not cost us anything to repair or maintain. The unit has even been struck by lightning several times and came back online after being reset. The SolarBee unit has been one of the best investments our utility has ever made."

Decreased Chemical Usage –JB, Texas

"Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and Plant #1. The SolarBee will pay for itself in roughly 2-3 years!" We've completely gotten away from using copper sulfate at the reservoir, and we've also noticed a gradual decrease in the amount of chemicals we've needed to use at our Plant #1." I just wanted to let you know how happy we are with our SolarBee that you set up at our raw water reservoir."

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

Great Products! -JH, Idaho

"Great products and installation was a breeze."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Happy With SolarBee –JD, West Virginia

"We have not used diffused air since the SolarBees were installed! We are very happy with our SolarBees."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

Impressed –VQ, North Carolina

"We are impressed with the level of service provided by SolarBee for this mixer in our potable tank. We also have three competitive units in our lake and they have been nothing but trouble. We wish we had SolarBees in our lake, too!"

Outstanding! -DF, South Dakota

"I appreciate your outstanding customer service and the quality of your product!"

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

Removed A Scum Layer –S, Arkansas

"This is our first AP500 installation. In 6 hours it has almost completely removed a foot thick scum layer. When we attempted to lower the unit through the scum, it wouldn't go through. It rested on top. The only way to get it down was to turn it on and let it work itself down. We are impressed."

Can't Beat SolarBee –PG, California

"You just can't beat a SolarBee! We are definitely part of the fan club."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

Happy With SolarBee –SA, California

"We have not had to add chemicals in our reservoir in three years. We are happy with the SolarBee performance."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Successful Installation -RM, New York

"Everyone I have worked with has been knowledgeable, friendly, professional and confident with their expertise of your products. I look forward to working with you again."

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Less Than Three Year Payback –JN, Georgia

"We based everything on a conservative assumption for a 50% reduction in chemicals used to treat the BGA and associated T&O. At a 50% reduction we looked at a 8 year payback. In reality, we were very surprised by being able to reduce the chemicals by 90% which gave us less then a 3 year payback. This is not the norm for the water treatment industry. Usually we look at 10, 15, or 20 year returns on investments. Solar Bees is one of those products that does exactly what we needed it to do and what the engineers at Medora said they would do. It out-performed everyone in our organization's expectations."

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Cleanest & Best Looking Water –DB, California

"I stopped by the lake yesterday and went around the whole lake looking and some fishing - mostly looking. The water visibility is 10', the cleanest and best looking water I have ever seen in the lake! It was like an aquarium. It always gets clear this time of year, but not clean and healthy like now."

No Algae Blooms –KM, California

"We have had Solarbees for 4 years in our lake, and I am happy to report that we have not had an algae bloom since they have been installed."

SolarBee Believer –TG, Colorado

"Honestly, I consider SolarBee to be one of the finest companies we have worked with in my 30-year career in the power plant chemistry field!" The mixers in our pond work well. I am definitely a SolarBee believer now!"

The Crew Is Unmatched –TC, Pennsylvania

"The Crew's attitude toward their job, your product and your company is unmatched. The whole operation from start to finish was professional, educational, and fun. It is very rare to find all those ingredients all on the same project."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

The Best Money You'll Ever Spend –JR, California

“ The $8,000 - $10,000 that you will spend on a GridBee mixer will be the best money you will ever spend. It will solve a lot of your water problems."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Lake Looks Great –HB, Michigan

"The lake looks great! There is no sign of algae and there are lots fish along the shores. We have been lake residents for 50 years and the lake looks the best it has ever been."

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Doing An Awesome Job –SH, California

"The Solar Bees are doing an awesome job. I as a homeowner am so glad the association invested in your product. Wow, what a difference it has made in the water quality!"

Excellent Customer Service -CM, Colorado

"Thank you for the excellent customer service. We will continue to utilize Medora Co. product and need to speak with someone regarding SolarBee mixing units for a new reservoir that will come online this summer."

We Appreciate It! -AW, Arizona

"Thank you very much for the quick response. You guys are quick & easy to work with and we appreciate it!"

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

Dedicated Crew –PS, Massachusetts

"Thanks to the installation crew for their dedicated work Tuesday! They were very professional, knowledgeable about the equipment and its operation, and a pleasure to work with. They worked in a safe and workmanlike manner, wearing all the necessary personal protective equipment throughout the day in the hot sun when it would be easy to shed their hard hat, safety glasses or life vests to work more comfortably."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

Dramatic Increase In Lake Clarity –CS, California

"We are very pleased with the SolarBees. We have seen a dramatic increase in lake clarity during the winter months."