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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Surprised & Amazed -CJ, Minnesota

"To say I am surprised that there was no ice in the three tanks would be an understatement. And the fact we removed virtually all the ice from an iced over tank in three days of running is amazing."

These units don't miss a beat! -PK, Vermont

“We reduced our aerators from 17 to nine and are thinking about getting another circulator for our third lagoon. We’ve had very good success, and they are very low-maintenance. Even during the winter, these units don’t miss a beat.”

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

Everything Is Functioning Properly –JO, Oregon

"Our GS-12 submersible mixer installation went very smoothly. Everything is functioning properly and we are very happy with the installation."

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

Energy Savings & Odor Free –RF, California

"Our energy savings were initially a couple of thousand dollars per month. We have approximately 500 HP of aeration available which was running full time prior to SolarBee. Currently it is running about half of the time. The odors in cells 1 & 2 are down and last winter they were "odor free". SolarBee service is A-1."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

Excellent Water Clarity –JS, Massachusets

"We have excellent water clarity this year - so far better than any recent year for mid-July. There are lots of happy neighbors."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Pleased With The Bees- JB, Colorado

"We are very pleased with the performance of the SolarBees up at the reservoir. It was a much easier autumn thanks to them."

Haven't Added Copper –KC, Arkansas

"We were adding 600-700 lbs of copper sulfate per week from June through September before the SolarBees were installed. We haven't added any copper sulfate since the installation."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Project Success! –AP, Ohio

"We are very pleased with the THM test results to date along with the operation of the SolarBee system. We have attached sheets that includes all THM testing to date. We are extremely happy with the test results for the 3rd quarter. I am now convinced we have a system that will help the village comply with Stage 2 THM rules. Thanks to all that made this project a success!"

Glowing Report -MS, Vermont

"While in VT yesterday I stopped in at the plant see how things were going. He speaks glowingly about his Medora Corp GridBee lagoon circulators and wants to be a reference for us, any time."

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

Very Pleased With SolarBees –NS, Florida

"We are very pleased with the SolarBees, and they are now on MASP. Your service crew does a great job. Our pond looks much better and we have been able to stop additions of acid for pH control."

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Happy Neighbors –JS, Massachusetts

"We sent you a recent picture. The rainbow didn't quite end at the SolarBee, but it was close. In the meantime we have had excellent water quality this year--so far better than any recent year for mid-July. Lots of happy neighbors."

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Consistent Levels Of CL Residual –SC, Michigan

“The levels of chlorine residual have become more consistent after installing the GS-12 mixer. I was having differing chlorine residuals before I started mixing, but now it’s been even out in the system. One sample I pull from a dead end has maintained a real even residual.”

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

Smells Like Spring Instead Not Odors –CN, South Dakota

"Every spring, for several weeks, odors would roll over the whole town. So, we installed SolarBee mixers in our ponds. Now, residents can look forward to smelling spring in the air instead of the treatment plant. We don't notice anything in the spring anymore."

Happy To Be A Reference –GC, Arkansas

" If you ever want to use us as a reference, I would be happy to talk with anyone of our customers. Last year around January/February we were seeing 40-50ug/L (THM readings), this year we are seeing 20-30ug/L. The real test will be known this summer. But, as soon as our larger tank is built, we intend to put another THM System in it as well. We are very happy with Medora Corporation and the SolarBee Performance!"

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Professional & Informative –DN, Texas

"We want to take this time to commend your service crew on the work they did on our SolarBee. They were professional and informative. Our staff is pleased; thank you! "

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

Great Team -JW, Nevada

"Great team you have, the install went well. Thanks again for all your help"

Excellent Service & Product –JB, California

"We have not had any nitrification events with the SolarBees in this reservoir. Your service and product are excellent."

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

Everything is good. Zero maintenance. -JW, California

"Everything is good here. The [AP Series] mixing units are still working hard with zero maintenance so far."

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are greatly reduced. Our pH has increased in stability and we are able to discharge much more of the time. Odors are greatly reduced, especially when we have a spring thaw."

Best Year Ever! -TB, Colorado

"This was our best year ever. Our raw water quality just keeps getting better every year since the SolarBees were installed 3 years ago."

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Very Happy –RN, California

"We are very happy with SolarBee. The SolarBees are one of our best purchases in the past 20 years!"

A Job Well Done -AB, New Jersey

"I would like to offer my thanks for the job well done by your team. Despite the limitations placed on them by our Covid-19 precautions, they cooperated fully, and with professionalism."

Cleared Up Water –GM, Connecticut

"The water has cleared up so well that we found a missing car in the pond's bottom that was stolen eight years ago."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Great Results! –JL, Georgia

"We performed a temperature profile 3 weeks after the installation of the SolarBee. The water temperature difference was one tenth of a degree Celsius throughout entire tank (24.1 degree C top, 24.0 degree C bottom). Great results."

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Reduced Organics & THMs –KJ, California

"We are very happy with all of the SolarBee equipment in the raw water reservoir and in our potable tanks. The mixing has helped reduce organics in the reservoir and helped to reduce THMs in the tanks." There were more than 11 different installations in the water system for this community.

Very Impressed –CV, Tennessee

"We attended the SolarBee installation and were very impressed. We enjoyed being able to view the installation first hand. We appreciated the SolarBee employees who were on hand during the installation. They were very helpful and good representatives of SolarBee. Their professionalism on site was impressive and we cannot thank them enough for making our experience a pleasurable one."

Ponds Working Better Than Ever –MS, California

"The system is working great/purring along. We are very happy with the sludge reduction, and we are also seeing the DO continue to come up in the ponds. The ponds appear to be working better than they ever have."

Tremendous Impact –AC, California

"The ponds are green and healthy. They have not iced over all winter. The SolarBees have had a tremendous impact on these ponds!"

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

No Chemical Application –VS, California

"We are very happy with the SolarBees. They definitely are doing their job; we have not had to apply any chemicals to the lake since the installation of the SolarBees."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

VERY Pleased –MH, Montana

"We are VERY pleased with the SolarBee performance at our reservoir! The secchi depth is about 18 ft. and the algae count is way down."

Working With Customers Builds Relationships –JP, North Carolina

"I appreciate the way Medora works with customers. I have previously worked in sales and marketing with XXXXXXXX, and they were not this smart. Your company recognizes that working with customers builds long term customer relationships. If we get this working, we would be willing to put a paper/presentation together about it for WEF or Watereuse Association."

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Top Notch -CD, Kentucky

"Thank you for your prompt assistance and top notch service."

Meeting Objectives –CJ, Colorado

"We really like the SolarBee's, and they are meeting the objectives for which they were installed."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Compliance In A Month –FJ, Louisiana

"The Medora SN-15 system is definitely doing what it was supposed to do because it got our system into compliance within a month of being installed and we are very happy about that."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

No Odor Problems –SW, Utah

"This is the first year that we have not had any odor problems."

Extra Steps To Make Customers Happy –LC, New Hampshire

"We have never had a crew onsite that are the caliber of these men. They are not only professional but take extra steps to make sure the customer is happy. They have great attitudes, work ethic and politeness."

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Very Impressed -DT, Florida

"I wanted to let you know that we were very impressed with the professionalism displayed by your staff who set this up in the lake."

Best Equipment –RS, Michigan

"SolarBees are the best equipment that we have ever purchased! We have had double the normal snow and zero degree temperatures for several days and it is still operating."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

90% Ice Gone –DG, New Hampshire

"We are extremely pleased with the SolarBee unit's performance this winter especially in regard to the shore power backup. They kept our units running flawlessly all winter long. Our ice is about 90% gone."

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

No More Algae OR Copper –KC, Arkansas

"We haven't had an algae bloom or had to add copper sulfate since the SolarBees were installed. We were adding 600-700 lbs of copper sulfate per week from June through September!"

Pretty Incredible –RL, California

"The ponds are doing very well. None of the ponds have gone sour since the SolarBees were installed, which is pretty incredible!"

Water Clarity Is 8 ft –MW, California

"The water clarity is 8 ft; that's awesome! We would be happy to serve as a positive reference for SolarBee."

Mixing Does Wonders -BT, Iowa

"Since its installation, this mixer has done wonders to help maintain a consistent chlorine residual with-in this 7 million gallon reservoir. Design of this reservoir was such that the inlet/outlet shared a common entry and exit point that left undesirable low residual counts in many areas of the reservoir. The SB5000 has greatly increased the mixing action within the reservoir and now consistent chlorine residuals can be obtained through out testing areas all around. Since its install, very little maintenance was needed and this unit has worked almost flawlessly."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Successful Installation -RM, New York

"Everyone I have worked with has been knowledgeable, friendly, professional and confident with their expertise of your products. I look forward to working with you again."

Many Thanks –RR, Nevada

"As I mentioned over the telephone today, I want to thank you for the work completed by your crew at our water treatment plant storage tank. The new float system for the sprayer is much appreciated along with the time and effort put into the transfer of the control box for the mixer. Please let the crew know that I appreciate their work. Many thanks to the folks at Solar Bee!"

Removed A Scum Layer –S, Arkansas

"This is our first AP500 installation. In 6 hours it has almost completely removed a foot thick scum layer. When we attempted to lower the unit through the scum, it wouldn't go through. It rested on top. The only way to get it down was to turn it on and let it work itself down. We are impressed."