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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

AP2000 Working Great –CK, California

"The AP2000 is working great the last year, the old mixer plugged all the time with aquatic weeds but the AP2000 has been running non stop and it is affecting an area more then twice of the GridBee Pond Circulator. We have had great success with the SB1250 units in our other small park ponds as well."

Your System Works –KR, Arizona

"...For only one week we turned off the GS12-48v. Immediately we had to feed more chlorine because we lost the mixing. Since then it's back online we have better mixing and less chlorine feed. Offline we fed 4 to 10 p.p.d. of chlorine. Online we fed 0 to 4 p.p.d. of chlorine. Bottom line...your system works !"

Pleased With Product and Service –JA, California

"I am very pleased with your responsiveness. My hat is off to your company. I knew you had a good product, but now I know your service is even better. You really hit this one out of the ball park!"

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Summer Is Going Great! –W, Colorado

"Summer is going great! Water quality is good. We had secchi depths to the bottom in June. We are starting to get our "pond biology" back (i.e. fish, frogs...) We are very happy with the operation of the SolarBee, customer service and contact capability."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

High Quality Staff & Great Results –JR, Oregon

"We continue to rave about the high quality professional staff of SolarBee during the installation process, the performance achieved by the unit, and the great results from the modeling output showing the degree of mixing achieved with the unit. We plan to use those figures to convince the department to proceed with additional installations in our 17 PW tanks."

No Algae Issues Ever Since -NW, Oregon

"I was the Public Works Director during a time when we had a bad algae bloom in our raw water reservoir. After a few years of chemical treatment, we purchased a SolarBee circulator and have had no issues ever since."

100% Satisfied –A, West Virginia

"We are completely, 100% satisfied with your service and are impressed how your company went the extra mile!"

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

Cost & Chemical Savings! –JN, Georgia

"Solar Bees have completely eliminated our need for Algaecide application in the lake and has lowered our PAC (powdered activated carbon) usage by at least 75% This has truly been a tangible cost savings. Direct chemical savings from the Solar Bees have been over $250,000 this first full year cycle. Customer support and service have been superb. Top notch in that area. These are very well built, well designed, robust pieces of equipment. Our expectations have been met. Yes, I am a fan of Solar Bees. They simply work. "

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

Increased Wildlife –NP, New York

"The pond now "looks great!" There is no evidence of any green slime on the pond surface, which was thick this time last year. We are also seeing an increase in wildlife; frogs, birds, birds of prey. The pond was a smelly stagnant eyesore last year, but not this year."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Not Possible Without SolarBee –AW, California

"Our conversion to chloramine would not have been possible without SolarBees."

Excellent Service & Product –JB, California

"We have not had any nitrification events with the SolarBees in this reservoir. Your service and product are excellent."

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Surprised & Amazed -CJ, Minnesota

"To say I am surprised that there was no ice in the three tanks would be an understatement. And the fact we removed virtually all the ice from an iced over tank in three days of running is amazing."

No Algae Blooms! –SH, California

"We are thrilled with the SolarBees! We did not have to use chemicals last year at all, which is unheard of. Our clarity went from 1 ft to 8 ft. We did not experience any algae blooms."

We Love The Mixers! -PE, Minnesota

"We absolutely love the mixers and they are working very well!"

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Great Team -JW, Nevada

"Great team you have, the install went well. Thanks again for all your help"

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

So Easy To Work With –RC, Coldorado

"It's been a pleasure working with this company over the years. You have been easy to work with and all the crew members have been top-rate and very professional."

You Are Terrific –DR, Minnesota

"You folks are terrific to deal with! I am quite used to having issues with equipment. The real challenge is getting suppliers to work with me to resolve issues and your outfit excels at that.I appreciate your patience with my sloooow return of the components."

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Vast Reduction In Algae –SG, Arizona

"The SolarBee units are working very well. We have seen a vast reduction in the amount of algae that was inundating the ponds and plugging screens and pumps. No complaints, only positive results!"

Consistent Water Quality –SG, Iowa

"The water quality is more consistent with the turbidity dropping from 20 NTUs to 7-10 NTUs. We have not had to add copper sulfate. This is the latest we has gone without starting copper treatments."

Preventing Fish Kills -JA, Colorado

"The SolarBee units continue to work well to prevent fish kills in high elevation mountain lakes by keeping an open area in the ice."

A Job Well Done -AB, New Jersey

"I would like to offer my thanks for the job well done by your team. Despite the limitations placed on them by our Covid-19 precautions, they cooperated fully, and with professionalism."

Everything Is Going Well –TT, California

"We are pleased and everything is going well. We have not had to use copper sulfate since the SolarBee was installed!"

The Heat Is On -ND, Pennsylvania

"The tank heater we installed is running good and keeping the tank temperature above freezing."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Best Purchase –RN, California

"SolarBees are one of our best purchases in the past 20 years!"

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

Best Safety Procedures –RQ, Nevada

"SolarBee has the best installation and safety procedures in place of any vendor we have ever seen. Your crews are way above any vendor! We are very happy with the SolarBee units. Your technology is ahead of everyone." This comments reflects on some 20 installations in this area.

Pond Looks Like An Ad –JS, Massachusetts

"Our pond looks like an ad for Poland Spring, with very good clarity!"

Very Happy –JS, California

"We are very happy with the SolarBee in our lake. We have not had to run the pumps to get circulation all summer long"

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Solving Our Problems –MM, Indiana

"The SolarBee's are solving our problems. Ammonia and BOD levels are good."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Solved Our Manganese Problem –JL, Georgia

"These SolarBee machines work great and have solved our manganese problem."

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

Crew Did Great –GC, Arkansas

"Your crew did a great job. They did not hesitate to accommodate our needs. They were polite and showed good expertise. We would hire any one of them in a minute."

Saved Thousands –PR, Michigan

"The reservoir has very good clarity. Since the Solarbees have been installed in the system we do not have to move water through the system in order to keep the water quality high. This has saved thousands of dollars a month in the spring, summer and fall. "

Very Happy With Medora Corporation –SL, California

"We are very happy with your company. Everybody is friendly, informative, and we really enjoy working with you."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

No Odor Problems –SW, Utah

"This is the first year that we have not had any odor problems."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

Good Service –JM, Colorado

"Thanks for having the crew out. The service was not nearly as easy as the report makes it sound. I really appreciate the good service and please pass my appreciation on to the crew."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

Always Impressed With SolarBee –VK, California

"We have always been impressed by the SolarBee firm. We can't seem to say enough about you, and then you pull another "WOW" factor by providing very quick response about our aquatic weed issue that just "floored" me. We wish that we could provide our residents half the support you provide to us. THANK YOU SOOOOO MUCH !"

No Shoreline Slime –JJ, Georgia

"We are very happy with the SolarBees. There is no green slime along the shoreline. This is a major difference that we attribute entirely to the SolarBees. We would gladly serve as a positive reference for SolarBee."

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

One Of A Kind Company -KT, CA

“You’re a one of a kind company. You get things done and you stand behind your product. You don’t find much of that these days.”

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

Meeting Objectives –CJ, Colorado

"We really like the SolarBee's, and they are meeting the objectives for which they were installed."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Great Product & Results- KH, Louisiana

"Just wanted to share this with you... We took a before and after [for THMs]. Before was 83 µg/l. After was 17 µg/l. NOT BAD!!!!! Great product!!!"

Pleased With SolarBee Results –RF, Colorado

"There was some ice in the tank this year but it didn't completely freeze like it had before the SolarBee was installed. It was a very cold winter; coldest it has been in a very long time. We are pleased with the results of the SolarBee."

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Machines Are Working Well –BA, Washington

"Both GS-12s are installed and working well! Thanks for checking."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Removed A Scum Layer –S, Arkansas

"This is our first AP500 installation. In 6 hours it has almost completely removed a foot thick scum layer. When we attempted to lower the unit through the scum, it wouldn't go through. It rested on top. The only way to get it down was to turn it on and let it work itself down. We are impressed."