Ixom Watercare "Gold Star" Customer Comments

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

Well Mixed & No Nitrification –MO, California

"Our SolarBees are working great. Our water sampling shows the water is well mixed with no nitrification."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Improvements Across The Board –HR, California

"Our new solar powered SolarBee mixer has been an improvement across the board with the new technology: better water quality, lower maintenance and no electricity is required."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

Increased DO –JB, Texas

"SolarBee greatly increased DO throughout the reservoir. There have been major increases in wildlife in the area as the water is much more habitable now. We've completely stopped using copper sulfate at the reservoir, and we've also noticed a decrease in the amount of chemicals we've needed to use at our treatment plant. Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and the plant. The SolarBee will pay for itself in roughly 2-3 years."

Rare To Find This Level Of Support –CG, Michigan

"It's rare to find the product support and level of customer service provided by SolarBee."

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

Huge Difference Within 24 Hours –BC, Montana

"We noticed a reduction in odor while the crew was still on site and a huge difference within 24 hours. The golf course is also rid of the nasty smell that had plagued them after irrigation. It is a huge relief for them."

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

The Heat Is On -ND, Pennsylvania

"The tank heater we installed is running good and keeping the tank temperature above freezing."

Very Happy –RN, California

"We are very happy with SolarBee. The SolarBees are one of our best purchases in the past 20 years!"

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are greatly reduced. Our pH has increased in stability and we are able to discharge much more of the time. Odors are greatly reduced, especially when we have a spring thaw."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Extra Steps To Make Customers Happy –LC, New Hampshire

"We have never had a crew onsite that are the caliber of these men. They are not only professional but take extra steps to make sure the customer is happy. They have great attitudes, work ethic and politeness."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Keeping Ice Off –BK, Arkansas

"The GS-12 is doing a great job keeping the ice off our 420,000 gallon tank."

Keeping LRAA Below MCL –DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual Average (LRAA) below the MCL. Thanks for all your help."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Everything Is Going Well –TT, California

"We are pleased and everything is going well. We have not had to use copper sulfate since the SolarBee was installed!"

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

Dramatically Improved Clarity –WT, California

"In the ponds where SolarBees have been installed the water clarity has improved dramatically. We can now see 3-4 feet in depth and have experienced no odors. Evaporation rates have been enhanced dramatically as well."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

Improved Water In 3 Hours –FW, New York

"Just three hours after installation, we saw improvement in our water."

SolarBee Saved Us -VG, Texas

"The SolarBee units saved us the last two years!"

Cleared Effluent –KR, Georgia

"The effluent has cleared up completely. It looks like it could be drinking water!"

Nearly Pristine Lake –DC, California

"This lake is nearly pristine! It is the best water quality that we have ever seen."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

Very Happy –JS, California

"We are very happy with the SolarBee in our lake. We have not had to run the pumps to get circulation all summer long"

Good Quality Even At Low Levels –DL, California

"We have had very good water quality even with low levels. We have had very good deep DO which we never had before. We are very happy with the SolarBee installations."

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Everyone Is Very Professional –KT, California

"In my 40 years I have never seen a company as good as SolarBee in providing professional service and diligence. Everyone has been very professional!"

Did Not Cut Corners –LT, Arizona

"Just would like to say that your field service techs did all the work that they were supposed to and did not cut any corners. They also went above and beyond by making repairs that were damaged and it really is hard to find good employees that are like that these days so I wanted to tell them thank you when they left before I had the chance to tell them in person."

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

AP500 Doing Wonders! -WR, California

"The AP500 is doing wonders. It has solved the grease problem that we were having in this wet well. We have just finished our July 4th town festivities, normally a time for heavy loading, and the AP500 performed great during this period. We are running the air compressor 24/7. The compressor is quiet and unobtrusive. We are pretty excited about the AP500 and it has exceeded our expectations."

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

Lake Looks Great –DG, California

"The lake at The Park looks great. We really appreciated all of the effort that SolarBee has put into the Park. We wish that all of our vendors were like SolarBee."

Top Notch -CD, Kentucky

"Thank you for your prompt assistance and top notch service."

Enjoying Improvements –PN, Arkansas

"We are enjoying the improvements SolarBees have provided our reservoir."

We Are Very Happy –RP, Colorado

"The south pond was running 4 days before we got the North pond running and in that time we evaporated 0.75" in the North Pond and 1.75" in the South Pond. In each pond that equates to 27 truck loads of 4365 gallons = 117,855 gallons. We are very happy at this time !!

Happy Neighbors –JS, Massachusetts

"We sent you a recent picture. The rainbow didn't quite end at the SolarBee, but it was close. In the meantime we have had excellent water quality this year--so far better than any recent year for mid-July. Lots of happy neighbors."

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are much reduced. Our pH is much more stable and we are able to discharge much more of the time. Smell is much reduced, especially when we would otherwise have a a spring thaw."

Amazing Team -GH, California

"The team that came out to support us were amazing, extremely professional, very knowledgeable, and really expedient."

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

Thanks For A Smooth Install –SD, Virginia

"Your crews have been nothing but professional, prompt and courteous throughout this whole process. It does not go unnoticed. And thank you for all your help in getting everything lined up to make this install as smooth as possible."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

Amazing To Look At –MY, New York

Regarding SolarBee's impact on biofilm on the tank interior: "The tank is empty now and they are cleaning as we speak. The sides of the tank are very clean and we are down to about 1/2 to 1 inch of debris in the bottom. It is amazing to look at what is in the tank now, compared to what was there pre-SolarBee. "

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

Great Crew! –AZ, New Jersey

"Your crew was a great...very professional!"

Down To 182Hp/day –AK, Oregon

"Right now we are down to an average of 182Hp/day. Our baseline when the project started was 568Hp/day. The initial estimates were for a reduction of 35.2% and we are down 68%. We started reducing aeration and by Oct. 2010 we were at 330/day. By July 2011 we were at 214/day and now we are at about as low as we want to go."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Mixing Does Wonders -BT, Iowa

"Since its installation, this mixer has done wonders to help maintain a consistent chlorine residual with-in this 7 million gallon reservoir. Design of this reservoir was such that the inlet/outlet shared a common entry and exit point that left undesirable low residual counts in many areas of the reservoir. The SB5000 has greatly increased the mixing action within the reservoir and now consistent chlorine residuals can be obtained through out testing areas all around. Since its install, very little maintenance was needed and this unit has worked almost flawlessly."

THMs At Very Low Levels! -JS, California

“The THM System is running fantastic! THM’s are at a very low level and the system has been running without issues.”

We've Cut Down On Costs –PK, Vermont

"The SolarBee unit we've had in operation since last year has allowed us to cut down on power significantly and even more importantly cut down on service costs to keep operational the surface aerators/aspirators we previous relied on completely. Your factory service and support was the main reason we went with SolarBee instead of Aeromix."

A God Send –LP, California

"SolarBees have been a 'God send' for this lake."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Works Like Clockwork –JT, Colorado

"This year the system worked like clockwork, no problems, no algae blooms. We are sold on the product. Your service is great."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Complete Mixing –JM, California

"We have found that we have complete mixing inside the tank after approximately 36 hours. That is with the reservoir filled to 20 feet which equates to 7.4 million gallons of water. We are very happy with the SolarBee results."

Gratitude For Crew –JL, Nevada

"I would like to take this opportunity to express my gratitude for the professionalism of your Solar Bee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat to complete the installation."

A Job Well Done -AB, New Jersey

"I would like to offer my thanks for the job well done by your team. Despite the limitations placed on them by our Covid-19 precautions, they cooperated fully, and with professionalism."

The Crew Is Unmatched –TC, Pennsylvania

"The Crew's attitude toward their job, your product and your company is unmatched. The whole operation from start to finish was professional, educational, and fun. It is very rare to find all those ingredients all on the same project."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

Fishing Has Been Great! –HB, Michigan

"We are very happy on how the lake looks this spring. A lot of people have made comments that the ice fishing this past winter has been great. Best it's been in several years!"

Reduced Organics & THMs –KJ, California

"We are very happy with all of the SolarBee equipment in the raw water reservoir and in our potable tanks. The mixing has helped reduce organics in the reservoir and helped to reduce THMs in the tanks." There were more than 11 different installations in the water system for this community.

Amazing Impact –JB, California

"The SolarBees are preventative and have had an amazing impact on water quality, and water clarity. We strive to prevent any possible fish kill events. Your service crews have done a tremendous job in keeping our system functional and up to date."

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Amazed –SM, Colorado

"We are amazed how clean the water is. At the beginning we hoped the SolarBees would "kinda work", but we test the lakes all the time and it proves they really do the job. "

Solving Our Problems –MM, Indiana

"The SolarBee's are solving our problems. Ammonia and BOD levels are good."

Everything Is Working Great –TR, Kansas

"We have 11 SolarBee units installed in three ponds since 2007. Everything is working great. We have not had any BOD or TSS violations since the units were installed. We are very happy with the machines and the service, and we plan to renew the Beekeeper Service Contract. "

Reduced THMs By 50% –RS, Colorado

"Our THM’s are 50% of what they were prior to the SolarBee installation. We have not had any ice issues and there are other improvements."