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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

Extra Steps To Make Customers Happy –LC, New Hampshire

"We have never had a crew onsite that are the caliber of these men. They are not only professional but take extra steps to make sure the customer is happy. They have great attitudes, work ethic and politeness."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Consistent Levels Of CL Residual –SC, Michigan

“The levels of chlorine residual have become more consistent after installing the GS-12 mixer. I was having differing chlorine residuals before I started mixing, but now it’s been even out in the system. One sample I pull from a dead end has maintained a real even residual.”

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

No Nitrification Events –JM, California

"We have had not had nitrification events since installing the SolarBee in our large 11 MG above ground steel tank. We have not even had to do any boosting, which we used to have to do before frequently."

2019 Looking Good, Best Water Clarity -SD, California

"I'm very happy to report that both the performance of our 4 SolarBees, as well as our lake's water quality have remained in very good shape throughout the summer. In fact, our current water clarity of 25' represents the best level of clarity seen in 2019.

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

Working Excellent -SG, Arizona

"Our [SolarBee] units are working excellent in our effluent storage basins."

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

Machines Are Working Well –BA, Washington

"Both GS-12s are installed and working well! Thanks for checking."

Increased DO –JB, Texas

"SolarBee greatly increased DO throughout the reservoir. There have been major increases in wildlife in the area as the water is much more habitable now. We've completely stopped using copper sulfate at the reservoir, and we've also noticed a decrease in the amount of chemicals we've needed to use at our treatment plant. Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and the plant. The SolarBee will pay for itself in roughly 2-3 years."

Impressive Professionalism –TB, Tennessee

"We were very impressed and enjoyed being able to view the installation first hand. I wanted to send my appreciation to your installation crew who were on site during the installation. They were good representatives for your company. Their professionalism on site was impressive."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Wonderful Service & Support –DH, Louisiana

"SolarBee has provided wonderful service and support. We are grateful for the opportunity to work with such professionals."

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Pond Looks Like An Ad –JS, Massachusetts

"Our pond looks like an ad for Poland Spring, with very good clarity!"

Outstanding! -DF, South Dakota

"I appreciate your outstanding customer service and the quality of your product!"

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Working Great! –JG, California

"The units are all working great, that's why you do not hear from us very often. When we need parts, you ship them right away. We are having no water quality problems." This comment represents some 40 installations in this area.

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

No Algae Blooms –KM, California

"We have had Solarbees for 4 years in our lake, and I am happy to report that we have not had an algae bloom since they have been installed."

Algae Reduced 50% –JS, California

"This summer the filamentous algae in our 1.3 acre, raw water storage pond was reduced to 50% surface coverage. Before the SB1250V12 was installed, the filamentous algae would normally cover about 75% of our pond's surface during peak summer months."

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

It's Been A Pleasure -DH, Florida

"Your company has consistently been a pleasure to deal with which is welcome change from the norm."

Great Job Circulating –BW, Illinois

"The SolarBees are doing a great job of circulating the water and eliminating the thermocline!"

No Complicance Issues –J, Arizona

"Although we had one of the three tanks down for cleaning / coating during the summer, with only two tanks operating taking all of the demand, the Medora THM Removal Systems performed well; did not have any THM concerns or compliance issues during the summer."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

Very Impressed –MB, South Dakota

"We are very impressed with the service we receive from your company and we are very happy with our SolarBee installations."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

Professional & Knowledgeable Crew –CD, Louisiana

"Gentlemen, On behalf of our community, I am writing to express our appreciation to Medora for the recent completion of improvements to the town’s water system. The crew sent to do the work was very professional and knowledgeable in working to promptly complete the project. Again, we thank you for your services." Mayor Pro Tem

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

Best Year Ever! -TB, Colorado

"This was our best year ever. Our raw water quality just keeps getting better every year since the SolarBees were installed 3 years ago."

We've Cut Down On Costs –PK, Vermont

"The SolarBee unit we've had in operation since last year has allowed us to cut down on power significantly and even more importantly cut down on service costs to keep operational the surface aerators/aspirators we previous relied on completely. Your factory service and support was the main reason we went with SolarBee instead of Aeromix."

THM Reduction Is Excellent! -DC,New York

"Attached is the Town’s most recent DBP results for the water tower. As you can see, the TTHM reduction is excellent and has brought the Town back into compliance after just one quarter of testing."

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Cleared Effluent –KR, Georgia

"The effluent has cleared up completely. It looks like it could be drinking water!"

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

SolarBees Are Working Great –DC, Kansas

"The SolarBee machines are working really great, they have never gone out of compliance. We also like that we have a service contract because the crews check on the units and the contract extends the warranty at the same time."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

No Shoreline Slime –JJ, Georgia

"We are very happy with the SolarBees. There is no green slime along the shoreline. This is a major difference that we attribute entirely to the SolarBees. We would gladly serve as a positive reference for SolarBee."

Turned Off Our Aerators –DC, California

"We have the best water quality I've ever seen and we've been able to turn off our aerators."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

First Class Company –DR, Ohio

"I must tell you that your company is first class in the way you handle the customers, including the service guys. ALL of them are very responsive and polite and they seem to take their work very seriously!"

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

Reduced Cyanobacteria Counts –BC, Massachusetts

"The latest Secchi disk readings from yesterday varied from 1.2 - 1.4 meters, or about 4-5 feet. Prior readings showing water clarity were rarely greater than one ft. Cyanobacteria counts are reduced substantially, and microcystin counts are less than 1 ppb. Residents are saying that there are no odors (Unlike before). Elderly residents are saying they are pleased to see their grand-kids swim in a lake that was as good as when they were children."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Pleased With SolarBee Results –RF, Colorado

"There was some ice in the tank this year but it didn't completely freeze like it had before the SolarBee was installed. It was a very cold winter; coldest it has been in a very long time. We are pleased with the results of the SolarBee."

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Awesome Crew -DW, Colorado

"Your crew was awesome and I was impressed how quickly they were able to respond."

Extremely Happy –DO, Colorado

"We are extremely happy with our GridBees. They are leaving 4-foot or more open circle in the ice, even during the coldest parts of winter, and they've helped with the manganese problem."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Consistent Water Quality –SG, Iowa

"The water quality is more consistent with the turbidity dropping from 20 NTUs to 7-10 NTUs. We have not had to add copper sulfate. This is the latest we has gone without starting copper treatments."

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

Zero Problems & Seeing Positive Results –TT, Nevada

"We are having zero problems with the THM removal system in Elkhorn reservoirs, and continually seeing positive results."

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."

Love SolarBee –SL, California

"We LOVE our SolarBee!!"

Great Products! -JH, Idaho

"Great products and installation was a breeze."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

The Heat Is On -ND, Pennsylvania

"The tank heater we installed is running good and keeping the tank temperature above freezing."

A Great Investment –PJ, California

"We love the SolarBees. It is the best investment that we have ever made!"

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Well Mixed Water No Nitrification –M, California

"The SolarBees are working great with water sampling showing that the water is well mixed with no nitrification!"

Cleanest & Best Looking Water –DB, California

"I stopped by the lake yesterday and went around the whole lake looking and some fishing - mostly looking. The water visibility is 10', the cleanest and best looking water I have ever seen in the lake! It was like an aquarium. It always gets clear this time of year, but not clean and healthy like now."

No Worries -DF, New York

"Everything has been good this year with the system [SolarBee® Potable Tank Mixer]. It sure is nice not to worry about the tank anymore."

No Odor Problems –SW, Utah

"This is the first year that we have not had any odor problems."

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Should Have Started With SolarBee –KG, Colorado

"We should have went with a SolarBee to begin with." (A competitive product was removed and replaced with SolarBee.)

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Tremendous Impact –AC, California

"The ponds are green and healthy. They have not iced over all winter. The SolarBees have had a tremendous impact on these ponds!"

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

Superb, Detailed, & Rare -OT, California

"Just wanted to say an incredibly big thank you for the superb customer service and attention to detail. It is so rare for us to have that type of service from vendors that we work with, it really sets Medora Co apart."

Summer Is Going Great! –W, Colorado

"Summer is going great! Water quality is good. We had secchi depths to the bottom in June. We are starting to get our "pond biology" back (i.e. fish, frogs...) We are very happy with the operation of the SolarBee, customer service and contact capability."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Gratitude For Crew –JL, Nevada

"I would like to take this opportunity to express my gratitude for the professionalism of your Solar Bee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat to complete the installation."

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

Amazed –SM, Colorado

"We are amazed how clean the water is. At the beginning we hoped the SolarBees would "kinda work", but we test the lakes all the time and it proves they really do the job. "

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

The Crew Worked Proficiently –MV, New Mexico

"It was raining like cats and dogs when your crew arrived. They worked proficiently to complete the install despite being soaked and getting stuck twice. They were real professionals."

Water Clarity Has Been Great –SD, California

"I am sure you can tell from our reports that our water clarity has been great this year. We all really appreciated the nice work of your SolarBee Service Technicians when they were here servicing our units back in January. Their efforts are really paying off for us."