Ixom Watercare "Gold Star" Customer Comments

Water Clarity Is 8 ft –MW, California

"The water clarity is 8 ft; that's awesome! We would be happy to serve as a positive reference for SolarBee."

Top Notch -CD, Kentucky

"Thank you for your prompt assistance and top notch service."

Very Pleased With SolarBees –NS, Florida

"We are very pleased with the SolarBees, and they are now on MASP. Your service crew does a great job. Our pond looks much better and we have been able to stop additions of acid for pH control."

Meeting Objectives –CJ, Colorado

"We really like the SolarBee's, and they are meeting the objectives for which they were installed."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

Doing Excellent -KB, New York

"The SolarBee is doing excellent and we absolutely have no complaints! Thanks for reaching out!"

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

Decreased Electric Bill –KM, New Hampshire

"Our electric bill used to be $40,000 a year and it has gone down substantially since the installation of the SolarBee."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

So Easy To Work With –RC, Coldorado

"It's been a pleasure working with this company over the years. You have been easy to work with and all the crew members have been top-rate and very professional."

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

No Nitrification Events –JM, California

"We have had not had nitrification events since installing the SolarBee in our large 11 MG above ground steel tank. We have not even had to do any boosting, which we used to have to do before frequently."

A Great Investment –PJ, California

"We love the SolarBees. It is the best investment that we have ever made!"

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Huge Difference Within 24 Hours –BC, Montana

"We noticed a reduction in odor while the crew was still on site and a huge difference within 24 hours. The golf course is also rid of the nasty smell that had plagued them after irrigation. It is a huge relief for them."

Enjoying Improvements –PN, Arkansas

"We are enjoying the improvements SolarBees have provided our reservoir."

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

D.D.. Washington

"Awesome and perfect. There have been no water quality issues all summer."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Happy With SolarBee –KH, Illinois

"As local residents we would like to comment on the good water quality. We are happy with the SolarBee performance."

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Preventing Fish Kills -JA, Colorado

"The SolarBee units continue to work well to prevent fish kills in high elevation mountain lakes by keeping an open area in the ice."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Lower THMs -PG, California

"TTHMs went from the 90s µg/l to the 20s µg/l!"

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Cleared Up Water –GM, Connecticut

"The water has cleared up so well that we found a missing car in the pond's bottom that was stolen eight years ago."

The SolarBee Made It Through The Hurricane, Thoroughly Impressed- SP, Florida

On September 10th, 2017, Hurricane Irma (known here un-affectionately as Big Irma) blew at a recorded 142 mph very near our SB10000. On September 12th I drove by the SB10000 location and noted that the machine had dragged its moorings a few dozen feet toward the west but was still operating as if nothing happened. I have to say how thoroughly impressed I am with the design and quality of your product.

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

THMs At Very Low Levels! -JS, California

“The THM System is running fantastic! THM’s are at a very low level and the system has been running without issues.”

Water Quality Is Great –VS, California

"We love our SolarBees! The copper sulfate we bought is just rotting away sitting on the pallets. Water quality is great!"

High Quality Staff & Great Results –JR, Oregon

"We continue to rave about the high quality professional staff of SolarBee during the installation process, the performance achieved by the unit, and the great results from the modeling output showing the degree of mixing achieved with the unit. We plan to use those figures to convince the department to proceed with additional installations in our 17 PW tanks."

Best Company To Work With –TG, Colorado

"SolarBee is one of the best companies we have ever worked with!"

Doing A Great Job! –RL, Montana

"The Solarbees are doing a great job! The lake is clear and has tested very well."

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Performing Like A Champ –FU, California

"The SolarBee SB4000 brush type unit is performing like a champ, and it keeps on spinning. We are thrilled with the performance and it is bullet proof."

No Algae Or MN Issues –VS, California

"We have not experienced any algae or MN issues since we installed the SolarBee."

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

No Algae Blooms –KM, California

"We have had Solarbees for 4 years in our lake, and I am happy to report that we have not had an algae bloom since they have been installed."

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

Best Water Color –JD, West Virginia

"It is the best water color I have ever seen in all my years as an operator. DO is ranging from 11.O to 16.0 mg/l in all cells. We think the SolarBees will save us about $10,000 per year in electrical bills."

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Down To 182Hp/day –AK, Oregon

"Right now we are down to an average of 182Hp/day. Our baseline when the project started was 568Hp/day. The initial estimates were for a reduction of 35.2% and we are down 68%. We started reducing aeration and by Oct. 2010 we were at 330/day. By July 2011 we were at 214/day and now we are at about as low as we want to go."

Machines Are Working Well –BA, Washington

"Both GS-12s are installed and working well! Thanks for checking."

SolarBee Success Maintains Water Rate –JN, Georgia

"The success of SolarBees has allowed us for the last few years to maintain current wholesale water rate. Chemical costs are volatile; based on petro industry cost. We have been able to stabilize that volatility and maintain cost savings. We have not had a water rate increase in last 3 years, since the SolarBees were installed. We would have had an increase were it not for the SolarBees. SolarBees exceed my expectations for quality and craftsmanship and are built well. "

No Ice In Cold Winter –IG, Michigan

"Photos were taken from Lyons, MI. We put the GS-12 in last year. They wanted to see what the inside was like so we climbed up there Wednesday and took a look. The results- – no ice!!!! Considering how cold this winter has been, that is amazing. Who knew your mixers really did work? The owner is extremely happy with this as you can imagine."

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

Should Have Started With SolarBee –KG, Colorado

"We should have went with a SolarBee to begin with." (A competitive product was removed and replaced with SolarBee.)

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

Excellent Customer Service -CM, Colorado

"Thank you for the excellent customer service. We will continue to utilize Medora Co. product and need to speak with someone regarding SolarBee mixing units for a new reservoir that will come online this summer."

FOG Reduction & Fewer Clogs! -NS, Washington

Here is a before and after pic of the wet well. You can see there is a reduction of FOG build up in the wet well and they also have fewer clogging issues with the pumps!

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

Tremendous Impact –AC, California

"The ponds are green and healthy. They have not iced over all winter. The SolarBees have had a tremendous impact on these ponds!"

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

Thanks For A Smooth Install –SD, Virginia

"Your crews have been nothing but professional, prompt and courteous throughout this whole process. It does not go unnoticed. And thank you for all your help in getting everything lined up to make this install as smooth as possible."

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

Well Mixed & No Nitrification –MO, California

"Our SolarBees are working great. Our water sampling shows the water is well mixed with no nitrification."

Very Reliable & Met Objectives –DC, Colorado

"The two SolarBee's installed in 2007 have been very reliable and have met their objectives. We actively recommend your company to anyone with water issues in the area and you might expect a call from someone with the Colorado Dept of Health in the future."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

Impressive Professionalism –TB, Tennessee

"We were very impressed and enjoyed being able to view the installation first hand. I wanted to send my appreciation to your installation crew who were on site during the installation. They were good representatives for your company. Their professionalism on site was impressive."

SolarBees Helping Make It –PL, Alberta Canada

"We are operating way beyond our design limits and without the SolarBees, would never have been able to make it."

Doing A Great Job –AK, Colorado

"We no longer use the diffuser and rely only on the SolarBee. Its doing a great job of odor capping."

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

AP500 Doing Wonders! -WR, California

"The AP500 is doing wonders. It has solved the grease problem that we were having in this wet well. We have just finished our July 4th town festivities, normally a time for heavy loading, and the AP500 performed great during this period. We are running the air compressor 24/7. The compressor is quiet and unobtrusive. We are pretty excited about the AP500 and it has exceeded our expectations."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

Good Quality Even At Low Levels –DL, California

"We have had very good water quality even with low levels. We have had very good deep DO which we never had before. We are very happy with the SolarBee installations."

Great Crew –MD, Washington

"Thanks for sending a crew to fix our problems. They did a great job. Everything has been fixed and we appreciate their efforts. They weren't going to quit until they got it done. At a time when we are normally starting to show algae, there virtually has been none. We've had the SolarBee units for a year and a half and have experienced no algae. Your customer service has been great. Your crew did a great job."

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

Vast Reduction In Algae –SG, Arizona

"The SolarBee units are working very well. We have seen a vast reduction in the amount of algae that was inundating the ponds and plugging screens and pumps. No complaints, only positive results!"

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

Dedicated Crew –PS, Massachusetts

"Thanks to the installation crew for their dedicated work Tuesday! They were very professional, knowledgeable about the equipment and its operation, and a pleasure to work with. They worked in a safe and workmanlike manner, wearing all the necessary personal protective equipment throughout the day in the hot sun when it would be easy to shed their hard hat, safety glasses or life vests to work more comfortably."

Water Clarity Has Been Great –SD, California

"I am sure you can tell from our reports that our water clarity has been great this year. We all really appreciated the nice work of your SolarBee Service Technicians when they were here servicing our units back in January. Their efforts are really paying off for us."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Simply Amazing –CR, Alberta, CA

"About a year ago SolarBee installed 6 solar-powered inductors for our thermally stratified shallow lake. Last winter we were experiencing significant algae problems and thermal inversions, indicative of Southern Alberta in general, coupled with the release of iron and manganese by sediment which precipitated again upon oxidation with chlorine (used for disinfection), essentially turning our production water brown. Since we were using the water as source-water for the beef-packing plant, potentially neurotoxic algae in the water was not acceptable. After installing the 6 Solar Bees we saw a drop from 10,000-40,000 cells/milliliter to ~100 cells/milliliter within 1 week! Within 2 weeks our cyanobacteria counts were below detection limits. Simply amazing."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Great Products! -JH, Idaho

"Great products and installation was a breeze."