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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

High Quality Staff & Great Results –JR, Oregon

"We continue to rave about the high quality professional staff of SolarBee during the installation process, the performance achieved by the unit, and the great results from the modeling output showing the degree of mixing achieved with the unit. We plan to use those figures to convince the department to proceed with additional installations in our 17 PW tanks."

Top Notch -CD, Kentucky

"Thank you for your prompt assistance and top notch service."

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Everything is good. Zero maintenance. -JW, California

"Everything is good here. The [AP Series] mixing units are still working hard with zero maintenance so far."

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

AP500 Doing Wonders! -WR, California

"The AP500 is doing wonders. It has solved the grease problem that we were having in this wet well. We have just finished our July 4th town festivities, normally a time for heavy loading, and the AP500 performed great during this period. We are running the air compressor 24/7. The compressor is quiet and unobtrusive. We are pretty excited about the AP500 and it has exceeded our expectations."

Like An Aquarium –DB, California

"We now have the cleanest and best looking water I have ever seen in the lake! It is like an aquarium."

Amazing Impact –JB, California

"The SolarBees are preventative and have had an amazing impact on water quality, and water clarity. We strive to prevent any possible fish kill events. Your service crews have done a tremendous job in keeping our system functional and up to date."

Reduced THMs By 50% –RS, Colorado

"Our THM’s are 50% of what they were prior to the SolarBee installation. We have not had any ice issues and there are other improvements."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Ready To Install Additonal Mixers –RG, California

"The City has been very pleased with the chlorine residual improvements in the vicinity of our tanks where we installed the two GS-12's. We are ready to install 3 additional mixers."

Thank You For The Hard Work –AP, Ohio

"Just wanted to share with you our current THM results. Since installing the spray system our results always run below 70 ppb and most of the time around 50 ppb. Also, just want to say again, thank you, for the hard work all of you have provided NB in solving our THM troubles."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

Happy With SolarBee –JD, West Virginia

"We have not used diffused air since the SolarBees were installed! We are very happy with our SolarBees."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Best Year For Algae Control –GM, Colorado

"First of all, the two new units look great, as does the lake! This is the best year we have experienced for algae control!"

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Clear Enough To See The Bottom –JC, Oregon

"This is the first summer in quite a few years that I have been able to take my kids swimming up here. Normally at this time of the year there are green balls of gunk floating around. The shoreline is pretty clean this summer. In the past the lake had stinking moss on the edges and now the water is clear enough that I am able to see the bottom off the dock."

Dedicated Crew –PS, Massachusetts

"Thanks to the installation crew for their dedicated work Tuesday! They were very professional, knowledgeable about the equipment and its operation, and a pleasure to work with. They worked in a safe and workmanlike manner, wearing all the necessary personal protective equipment throughout the day in the hot sun when it would be easy to shed their hard hat, safety glasses or life vests to work more comfortably."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

Saved Thousands –PR, Michigan

"The reservoir has very good clarity. Since the Solarbees have been installed in the system we do not have to move water through the system in order to keep the water quality high. This has saved thousands of dollars a month in the spring, summer and fall. "

Superb, Detailed, & Rare -OT, California

"Just wanted to say an incredibly big thank you for the superb customer service and attention to detail. It is so rare for us to have that type of service from vendors that we work with, it really sets Medora Co apart."

65% Energy Savings –DS, Pennsylvania

"We are happy with the SolarBees performance. We have experienced a 65% energy savings and have not had any violations since the SolarBees have been installed. We are considering future purchases from SolarBee."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

Amazing To Look At –MY, New York

Regarding SolarBee's impact on biofilm on the tank interior: "The tank is empty now and they are cleaning as we speak. The sides of the tank are very clean and we are down to about 1/2 to 1 inch of debris in the bottom. It is amazing to look at what is in the tank now, compared to what was there pre-SolarBee. "

Improved Overall Water Quality –JE, Colorado

"The SolarBee is working well with no apparent issues....We believe the overall water quality of the reservoir has improved (much better clarity and less algae) since the addition of the SolarBee."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

No Blue Green Algae! –PT, Colorado

"We have had a great year with no blue green algae! We have not heard any negative comments from anyone and are very happy with the SolarBee unit."

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

No More Stink -NK, New Mexico

"The [wastewater] ponds don’t stink anymore.”

Ponds Working Better Than Ever –MS, California

"The system is working great/purring along. We are very happy with the sludge reduction, and we are also seeing the DO continue to come up in the ponds. The ponds appear to be working better than they ever have."

Dramatic Decrease -PD, Massachusetts

“So far the three units (GridBee® AP500 Wet Well Mixers) we have installed are working great, we have seen a dramatic decrease in alarm calls due to grease or debris buildup on floats or other pump controls.”

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Rare To Find This Level Of Support –CG, Michigan

"It's rare to find the product support and level of customer service provided by SolarBee."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Happy Neighbors –JS, Massachusetts

"We sent you a recent picture. The rainbow didn't quite end at the SolarBee, but it was close. In the meantime we have had excellent water quality this year--so far better than any recent year for mid-July. Lots of happy neighbors."

D.D.. Washington

"Awesome and perfect. There have been no water quality issues all summer."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

Love SolarBee –SL, California

"We LOVE our SolarBee!!"

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are much reduced. Our pH is much more stable and we are able to discharge much more of the time. Smell is much reduced, especially when we would otherwise have a a spring thaw."

No More Algae OR Copper –KC, Arkansas

"We haven't had an algae bloom or had to add copper sulfate since the SolarBees were installed. We were adding 600-700 lbs of copper sulfate per week from June through September!"

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Cleared Water In One Season –SD, Alberta Canada

"We are absolutely amazed how the SolarBee has cleared up the water in just one season. We have never had such good, clear, odor free water!"

Did Not Cut Corners –LT, Arizona

"Just would like to say that your field service techs did all the work that they were supposed to and did not cut any corners. They also went above and beyond by making repairs that were damaged and it really is hard to find good employees that are like that these days so I wanted to tell them thank you when they left before I had the chance to tell them in person."

Reduced Cyanobacteria Counts –BC, Massachusetts

"The latest Secchi disk readings from yesterday varied from 1.2 - 1.4 meters, or about 4-5 feet. Prior readings showing water clarity were rarely greater than one ft. Cyanobacteria counts are reduced substantially, and microcystin counts are less than 1 ppb. Residents are saying that there are no odors (Unlike before). Elderly residents are saying they are pleased to see their grand-kids swim in a lake that was as good as when they were children."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Improvements Across The Board –HR, California

"Our new solar powered SolarBee mixer has been an improvement across the board with the new technology: better water quality, lower maintenance and no electricity is required."

Thanks For Checking –SM, Illinois

"Thanks for checking on our equipment. It says volumes about your customer service, that is so lacking from many of today's firms."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Very Satisfied –KK, California

"The SolarBee continues to do its job. The water quality people are quite pleased that it has been able to maintain the residual and lack of problems with water quality. I think you could say, yes I am very satisfied."

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

No Chemical Application –VS, California

"We are very happy with the SolarBees. They definitely are doing their job; we have not had to apply any chemicals to the lake since the installation of the SolarBees."

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Lift Station Amazement -SE, Oklahoma

"The station is almost completely cleaned from standing debris or build up grease. This is the fastest I have ever had that much grease emulsify."

Even Temperature –KK, California

"The SolarBee is doing what it is supposed to do since the temperature top to bottom is only tenths of a degree different. The chlorine residual only drops about a tenth each month."

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Outstanding! -DF, South Dakota

"I appreciate your outstanding customer service and the quality of your product!"

Professional & Knowledgeable Crew –CD, Louisiana

"Gentlemen, On behalf of our community, I am writing to express our appreciation to Medora for the recent completion of improvements to the town’s water system. The crew sent to do the work was very professional and knowledgeable in working to promptly complete the project. Again, we thank you for your services." Mayor Pro Tem

Decreased Electric Bill –KM, New Hampshire

"Our electric bill used to be $40,000 a year and it has gone down substantially since the installation of the SolarBee."

Removed A Scum Layer –S, Arkansas

"This is our first AP500 installation. In 6 hours it has almost completely removed a foot thick scum layer. When we attempted to lower the unit through the scum, it wouldn't go through. It rested on top. The only way to get it down was to turn it on and let it work itself down. We are impressed."

Very Impressed –MB, South Dakota

"We are very impressed with the service we receive from your company and we are very happy with our SolarBee installations."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

Professional & Informative –DN, Texas

"We want to take this time to commend your service crew on the work they did on our SolarBee. They were professional and informative. Our staff is pleased; thank you! "

Happy To Be A Reference –GC, Arkansas

" If you ever want to use us as a reference, I would be happy to talk with anyone of our customers. Last year around January/February we were seeing 40-50ug/L (THM readings), this year we are seeing 20-30ug/L. The real test will be known this summer. But, as soon as our larger tank is built, we intend to put another THM System in it as well. We are very happy with Medora Corporation and the SolarBee Performance!"