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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Keeping Ice Off –BK, Arkansas

"The GS-12 is doing a great job keeping the ice off our 420,000 gallon tank."

Nearly Pristine Lake –DC, California

"This lake is nearly pristine! It is the best water quality that we have ever seen."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

FOG Reduction & Fewer Clogs! -NS, Washington

Here is a before and after pic of the wet well. You can see there is a reduction of FOG build up in the wet well and they also have fewer clogging issues with the pumps!

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

THMs At Very Low Levels! -JS, California

“The THM System is running fantastic! THM’s are at a very low level and the system has been running without issues.”

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

No Algae Blooms –KM, California

"We have had Solarbees for 4 years in our lake, and I am happy to report that we have not had an algae bloom since they have been installed."

Absolutely Successful -JB, Colorado

"SolarBees have absolutely been successful in fighting our algae problem. Last year was the first year on record that there were not significant algal blooms."

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Very Happy With Medora Corporation –SL, California

"We are very happy with your company. Everybody is friendly, informative, and we really enjoy working with you."

Fast Response –MC, California

"We loved the fast response. Installation was quick and easy."

Best Company To Work With –TG, Colorado

"SolarBee is one of the best companies we have ever worked with!"

Consistent Levels Of CL Residual –SC, Michigan

“The levels of chlorine residual have become more consistent after installing the GS-12 mixer. I was having differing chlorine residuals before I started mixing, but now it’s been even out in the system. One sample I pull from a dead end has maintained a real even residual.”

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Decreased Chemical Usage –JB, Texas

"Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and Plant #1. The SolarBee will pay for itself in roughly 2-3 years!" We've completely gotten away from using copper sulfate at the reservoir, and we've also noticed a gradual decrease in the amount of chemicals we've needed to use at our Plant #1." I just wanted to let you know how happy we are with our SolarBee that you set up at our raw water reservoir."

Cleared Up Water –GM, Connecticut

"The water has cleared up so well that we found a missing car in the pond's bottom that was stolen eight years ago."

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Working Excellent -SG, Arizona

"Our [SolarBee] units are working excellent in our effluent storage basins."

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Performing Like A Champ –FU, California

"The SolarBee SB4000 brush type unit is performing like a champ, and it keeps on spinning. We are thrilled with the performance and it is bullet proof."

Keeping LRAA Below MCL –DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual Average (LRAA) below the MCL. Thanks for all your help."

Enjoying Improvements –PN, Arkansas

"We are enjoying the improvements SolarBees have provided our reservoir."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Excellent Customer Service -CM, Colorado

"Thank you for the excellent customer service. We will continue to utilize Medora Co. product and need to speak with someone regarding SolarBee mixing units for a new reservoir that will come online this summer."

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

One Of A Kind Company -KT, CA

“You’re a one of a kind company. You get things done and you stand behind your product. You don’t find much of that these days.”

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

Extremely Happy –DO, Colorado

"We are extremely happy with our GridBees. They are leaving 4-foot or more open circle in the ice, even during the coldest parts of winter, and they've helped with the manganese problem."

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Wonderful Service & Support –DH, Louisiana

"SolarBee has provided wonderful service and support. We are grateful for the opportunity to work with such professionals."

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

Not Possible Without SolarBee –AW, California

"Our conversion to chloramine would not have been possible without SolarBees."

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

Friendly Crew –TR, Kansas

"Wanted to let you know that all the guys that did the installation were the friendliest and most knowledgeable group of guys that we've been around. Wish everyone we worked with was that easy to get along with."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

Surprised & Amazed -CJ, Minnesota

"To say I am surprised that there was no ice in the three tanks would be an understatement. And the fact we removed virtually all the ice from an iced over tank in three days of running is amazing."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

Very Customer Orientated –DS, Massachusetts

"The two men involved in the installation were cordial, smart, hard working, soft spoken, and very customer orientated. In short they are a very good representation of the company!"

Extra Steps To Make Customers Happy –LC, New Hampshire

"We have never had a crew onsite that are the caliber of these men. They are not only professional but take extra steps to make sure the customer is happy. They have great attitudes, work ethic and politeness."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

Improved Water In 3 Hours –FW, New York

"Just three hours after installation, we saw improvement in our water."

No Complicance Issues –J, Arizona

"Although we had one of the three tanks down for cleaning / coating during the summer, with only two tanks operating taking all of the demand, the Medora THM Removal Systems performed well; did not have any THM concerns or compliance issues during the summer."

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

Working With Customers Builds Relationships –JP, North Carolina

"I appreciate the way Medora works with customers. I have previously worked in sales and marketing with XXXXXXXX, and they were not this smart. Your company recognizes that working with customers builds long term customer relationships. If we get this working, we would be willing to put a paper/presentation together about it for WEF or Watereuse Association."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Greatly Improved –PV, Arkansas

"The SolarBee's have definitely reduced the blue green algae in the lake. We are using less carbon since the SolarBees where installed. The lake is greatly improved."

100% Satisfied –A, West Virginia

"We are completely, 100% satisfied with your service and are impressed how your company went the extra mile!"

Lift Station Amazement -SE, Oklahoma

"The station is almost completely cleaned from standing debris or build up grease. This is the fastest I have ever had that much grease emulsify."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Best Purchase –RN, California

"SolarBees are one of our best purchases in the past 20 years!"

The SolarBees Have Served Us Well! -SG, Arizona

"We appreciate the courtesy service on the SolarBee's. The units have served us well since they were put into service, with only minor maintenance required."

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

We Are Tickled Pink –MO, California

"We are 'tickled pink' about the SB10000v12 unit that we just installed in our secondary WWTP. We are already seeing a big difference. They are running very well and we are seeing greater clarity."

Smells Like Spring Instead Not Odors –CN, South Dakota

"Every spring, for several weeks, odors would roll over the whole town. So, we installed SolarBee mixers in our ponds. Now, residents can look forward to smelling spring in the air instead of the treatment plant. We don't notice anything in the spring anymore."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Cleared Effluent –KR, Georgia

"The effluent has cleared up completely. It looks like it could be drinking water!"

Great Crew! –AZ, New Jersey

"Your crew was a great...very professional!"

Phenomenal Job –IP, Texas

"The SolarBee did a phenomenal job at improving conditions. We observed not only a visual improvement in water quality but an increase in the diversity of amphibians, aquatic invertebrates, and fish populations. This leads to an increase in the use of the pond by other wildlife such as birds and mammals. These improvements also lead to a greater interest and education opportunity for the general public to learn about the benefits of improved water quality."

Happy & Impressed –GL, California

"We are very happy and impressed with SolarBee. They have completely turned around one of our worst tanks."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

High Quality –RG, Oregon

"The SolarBee unit performed remarkably. The high quality, professional SolarBee staff was great."

AP500 Doing Wonders! -WR, California

"The AP500 is doing wonders. It has solved the grease problem that we were having in this wet well. We have just finished our July 4th town festivities, normally a time for heavy loading, and the AP500 performed great during this period. We are running the air compressor 24/7. The compressor is quiet and unobtrusive. We are pretty excited about the AP500 and it has exceeded our expectations."

Wonderful Experience –IP, Texas

"The SolarBee technicians could not have been more professional and generous with their knowledge and strength. Working with SolarBee has been a wonderful experience."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

Happy With Results –BK, California

"The SolarBees in our raw water reservoir are running fine. We are happy with the SolarBee installations and their results."

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."