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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

Should Have Started With SolarBee –KG, Colorado

"We should have went with a SolarBee to begin with." (A competitive product was removed and replaced with SolarBee.)

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

No More Stink -NK, New Mexico

"The [wastewater] ponds don’t stink anymore.”

Best Equipment –RS, Michigan

"SolarBees are the best equipment that we have ever purchased! We have had double the normal snow and zero degree temperatures for several days and it is still operating."

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

No Algae Issues Ever Since -NW, Oregon

"I was the Public Works Director during a time when we had a bad algae bloom in our raw water reservoir. After a few years of chemical treatment, we purchased a SolarBee circulator and have had no issues ever since."

Significant Energy Cost Reduction –KL, Arizona

"The SolarBee units are working very well. They reduced our energy costs significantly and they improved their BOD reduction from 65% to 85%."

Superb, Detailed, & Rare -OT, California

"Just wanted to say an incredibly big thank you for the superb customer service and attention to detail. It is so rare for us to have that type of service from vendors that we work with, it really sets Medora Co apart."

Ready To Install Additonal Mixers –RG, California

"The City has been very pleased with the chlorine residual improvements in the vicinity of our tanks where we installed the two GS-12's. We are ready to install 3 additional mixers."

Performing Like A Champ –FU, California

"The SolarBee SB4000 brush type unit is performing like a champ, and it keeps on spinning. We are thrilled with the performance and it is bullet proof."

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

No Nitrification Events –JM, California

"We have had not had nitrification events since installing the SolarBee in our large 11 MG above ground steel tank. We have not even had to do any boosting, which we used to have to do before frequently."

Great Job Circulating –BW, Illinois

"The SolarBees are doing a great job of circulating the water and eliminating the thermocline!"

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are much reduced. Our pH is much more stable and we are able to discharge much more of the time. Smell is much reduced, especially when we would otherwise have a a spring thaw."

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

Complete Mixing –JM, California

"We have found that we have complete mixing inside the tank after approximately 36 hours. That is with the reservoir filled to 20 feet which equates to 7.4 million gallons of water. We are very happy with the SolarBee results."

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Reduced Organics & THMs –KJ, California

"We are very happy with all of the SolarBee equipment in the raw water reservoir and in our potable tanks. The mixing has helped reduce organics in the reservoir and helped to reduce THMs in the tanks." There were more than 11 different installations in the water system for this community.

Lake Looks Great –DG, California

"The lake at The Park looks great. We really appreciated all of the effort that SolarBee has put into the Park. We wish that all of our vendors were like SolarBee."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

Increased DO –JB, Texas

"SolarBee greatly increased DO throughout the reservoir. There have been major increases in wildlife in the area as the water is much more habitable now. We've completely stopped using copper sulfate at the reservoir, and we've also noticed a decrease in the amount of chemicals we've needed to use at our treatment plant. Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and the plant. The SolarBee will pay for itself in roughly 2-3 years."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Well Mixed Water No Nitrification –M, California

"The SolarBees are working great with water sampling showing that the water is well mixed with no nitrification!"

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Reduced Cyanobacteria Counts –BC, Massachusetts

"The latest Secchi disk readings from yesterday varied from 1.2 - 1.4 meters, or about 4-5 feet. Prior readings showing water clarity were rarely greater than one ft. Cyanobacteria counts are reduced substantially, and microcystin counts are less than 1 ppb. Residents are saying that there are no odors (Unlike before). Elderly residents are saying they are pleased to see their grand-kids swim in a lake that was as good as when they were children."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Very Happy –RN, California

"We are very happy with SolarBee. The SolarBees are one of our best purchases in the past 20 years!"

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

Reaped Rewards –BT, California

"Taking a step forward in technology has reaped a variety of rewards for this Public Utility District. Each of these rewards came about as a result of the district's installing a SolarBee, in each of our six ponds. The estimated savings to the electrical grid will be $113,700 and 855,722 kilowatt hours per year!"

Best Water Color –JD, West Virginia

"It is the best water color I have ever seen in all my years as an operator. DO is ranging from 11.O to 16.0 mg/l in all cells. We think the SolarBees will save us about $10,000 per year in electrical bills."

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

Cleanest & Best Looking Water –DB, California

"I stopped by the lake yesterday and went around the whole lake looking and some fishing - mostly looking. The water visibility is 10', the cleanest and best looking water I have ever seen in the lake! It was like an aquarium. It always gets clear this time of year, but not clean and healthy like now."

Awesome Crew -DW, Colorado

"Your crew was awesome and I was impressed how quickly they were able to respond."

Project Success! –AP, Ohio

"We are very pleased with the THM test results to date along with the operation of the SolarBee system. We have attached sheets that includes all THM testing to date. We are extremely happy with the test results for the 3rd quarter. I am now convinced we have a system that will help the village comply with Stage 2 THM rules. Thanks to all that made this project a success!"

SolarBees Are Working Great –DC, Kansas

"The SolarBee machines are working really great, they have never gone out of compliance. We also like that we have a service contract because the crews check on the units and the contract extends the warranty at the same time."

Greatly Improved –PV, Arkansas

"The SolarBee's have definitely reduced the blue green algae in the lake. We are using less carbon since the SolarBees where installed. The lake is greatly improved."

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

Ponds Working Better Than Ever –MS, California

"The system is working great/purring along. We are very happy with the sludge reduction, and we are also seeing the DO continue to come up in the ponds. The ponds appear to be working better than they ever have."

Very Reliable & Met Objectives –DC, Colorado

"The two SolarBee's installed in 2007 have been very reliable and have met their objectives. We actively recommend your company to anyone with water issues in the area and you might expect a call from someone with the Colorado Dept of Health in the future."

SolarBee Believer –TG, Colorado

"Honestly, I consider SolarBee to be one of the finest companies we have worked with in my 30-year career in the power plant chemistry field!" The mixers in our pond work well. I am definitely a SolarBee believer now!"

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Clear Enough To See The Bottom –JC, Oregon

"This is the first summer in quite a few years that I have been able to take my kids swimming up here. Normally at this time of the year there are green balls of gunk floating around. The shoreline is pretty clean this summer. In the past the lake had stinking moss on the edges and now the water is clear enough that I am able to see the bottom off the dock."

No Algae Blooms! –SH, California

"We are thrilled with the SolarBees! We did not have to use chemicals last year at all, which is unheard of. Our clarity went from 1 ft to 8 ft. We did not experience any algae blooms."

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Very Helpful -MB, Montana

"Also I wanted to add that you guys were very helpful on this so thank you. Not all suppliers are as great to deal with."

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

No Blue Green Algae! –PT, Colorado

"We have had a great year with no blue green algae! We have not heard any negative comments from anyone and are very happy with the SolarBee unit."

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

Water Quality Is Great –VS, California

"We love our SolarBees! The copper sulfate we bought is just rotting away sitting on the pallets. Water quality is great!"

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Love SolarBee –SL, California

"We LOVE our SolarBee!!"

FOG Reduction & Fewer Clogs! -NS, Washington

Here is a before and after pic of the wet well. You can see there is a reduction of FOG build up in the wet well and they also have fewer clogging issues with the pumps!

Thank You! –LK, Arizona

"Thank you! It's always a pleasure dealing with your company. I wish more were like you guys."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Very Happy –TC, California

"Our operators are very happy with the six SolarBees installed for the county this summer! They have not had to boost since the installation. They cannot believe it! In the past they have had to boost every 1-2 weeks."

Improvements Across The Board –HR, California

"Our new solar powered SolarBee mixer has been an improvement across the board with the new technology: better water quality, lower maintenance and no electricity is required."

Big Cost Savings -ST, California

"SolarBee mixing technology have saved approximately $500,000 in construction costs upon installation and continues to save the District $20,000 annually in operational costs."

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

Even Temperature –KK, California

"The SolarBee is doing what it is supposed to do since the temperature top to bottom is only tenths of a degree different. The chlorine residual only drops about a tenth each month."

Pond Looks Like An Ad –JS, Massachusetts

"Our pond looks like an ad for Poland Spring, with very good clarity!"

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Nice & Clear Lake –DL, California

"The lake looks very nice and clear now. Normally it would be mossy looking. We have seen a definite improvement since we installed the Solarbees. I am very happy with the SolarBees."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Diminished Odor Complaints –LS, California

"The SolarBees in the reservoir are doing a great job. The taste and odor complaints and copper treatments have diminished greatly. The greatest visual impact has been on the reduction of macrophytes. We no longer harvest any weeds at all."