Header image

Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

Greatly Improved –JC, Arkansas

"Water quality has greatly improved! We are very happy with the SolarBee unit in our tank. We also have SolarBees in our reservoir and the water quality is better than is has been in a long time."

Very Happy –TC, California

"Our operators are very happy with the six SolarBees installed for the county this summer! They have not had to boost since the installation. They cannot believe it! In the past they have had to boost every 1-2 weeks."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Good Service –JM, Colorado

"Thanks for having the crew out. The service was not nearly as easy as the report makes it sound. I really appreciate the good service and please pass my appreciation on to the crew."

Happy With SolarBee –SA, California

"We have not had to add chemicals in our reservoir in three years. We are happy with the SolarBee performance."

No Odor Problems –SW, Utah

"This is the first year that we have not had any odor problems."

Amazing To Look At –MY, New York

Regarding SolarBee's impact on biofilm on the tank interior: "The tank is empty now and they are cleaning as we speak. The sides of the tank are very clean and we are down to about 1/2 to 1 inch of debris in the bottom. It is amazing to look at what is in the tank now, compared to what was there pre-SolarBee. "

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

The SolarBees Have Served Us Well! -SG, Arizona

"We appreciate the courtesy service on the SolarBee's. The units have served us well since they were put into service, with only minor maintenance required."

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

90% Ice Gone –DG, New Hampshire

"We are extremely pleased with the SolarBee unit's performance this winter especially in regard to the shore power backup. They kept our units running flawlessly all winter long. Our ice is about 90% gone."

Thank You For The Hard Work –AP, Ohio

"Just wanted to share with you our current THM results. Since installing the spray system our results always run below 70 ppb and most of the time around 50 ppb. Also, just want to say again, thank you, for the hard work all of you have provided NB in solving our THM troubles."

VERY Pleased –MH, Montana

"We are VERY pleased with the SolarBee performance at our reservoir! The secchi depth is about 18 ft. and the algae count is way down."

Happy To Be A Reference –GC, Arkansas

" If you ever want to use us as a reference, I would be happy to talk with anyone of our customers. Last year around January/February we were seeing 40-50ug/L (THM readings), this year we are seeing 20-30ug/L. The real test will be known this summer. But, as soon as our larger tank is built, we intend to put another THM System in it as well. We are very happy with Medora Corporation and the SolarBee Performance!"

Compliance In A Month –FJ, Louisiana

"The Medora SN-15 system is definitely doing what it was supposed to do because it got our system into compliance within a month of being installed and we are very happy about that."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

Professional. Knowledgeable. -TH, Arizona

"Sorry this took some time to write. I wanted to say your crew was very professional, knowledgeable and worked very well together. It was very nice to work with them."

Pretty Incredible –RL, California

"The ponds are doing very well. None of the ponds have gone sour since the SolarBees were installed, which is pretty incredible!"

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Impressed –VQ, North Carolina

"We are impressed with the level of service provided by SolarBee for this mixer in our potable tank. We also have three competitive units in our lake and they have been nothing but trouble. We wish we had SolarBees in our lake, too!"

100% Satisfied –AC, West Virgina

"We are 100% satisfied with the service provided by SolarBee and are impressed with how they went the extra mile."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

Consistent Water Quality –SG, Iowa

"The water quality is more consistent with the turbidity dropping from 20 NTUs to 7-10 NTUs. We have not had to add copper sulfate. This is the latest we has gone without starting copper treatments."

Greatly Improved –PV, Arkansas

"The SolarBee's have definitely reduced the blue green algae in the lake. We are using less carbon since the SolarBees where installed. The lake is greatly improved."

Professional & Informative –DN, Texas

"We want to take this time to commend your service crew on the work they did on our SolarBee. They were professional and informative. Our staff is pleased; thank you! "

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Saved Thousands –PR, Michigan

"The reservoir has very good clarity. Since the Solarbees have been installed in the system we do not have to move water through the system in order to keep the water quality high. This has saved thousands of dollars a month in the spring, summer and fall. "

Excellent Service & Product –JB, California

"We have not had any nitrification events with the SolarBees in this reservoir. Your service and product are excellent."

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

Clear Enough To See The Bottom –JC, Oregon

"This is the first summer in quite a few years that I have been able to take my kids swimming up here. Normally at this time of the year there are green balls of gunk floating around. The shoreline is pretty clean this summer. In the past the lake had stinking moss on the edges and now the water is clear enough that I am able to see the bottom off the dock."

Improved Water In 3 Hours –FW, New York

"Just three hours after installation, we saw improvement in our water."

Amazed –SM, Colorado

"We are amazed how clean the water is. At the beginning we hoped the SolarBees would "kinda work", but we test the lakes all the time and it proves they really do the job. "

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

Very Impressed –MB, South Dakota

"We are very impressed with the service we receive from your company and we are very happy with our SolarBee installations."

No Blue Green Algae! –PT, Colorado

"We have had a great year with no blue green algae! We have not heard any negative comments from anyone and are very happy with the SolarBee unit."

We Are Very Happy –RP, Colorado

"The south pond was running 4 days before we got the North pond running and in that time we evaporated 0.75" in the North Pond and 1.75" in the South Pond. In each pond that equates to 27 truck loads of 4365 gallons = 117,855 gallons. We are very happy at this time !!

A Job Well Done -AB, New Jersey

"I would like to offer my thanks for the job well done by your team. Despite the limitations placed on them by our Covid-19 precautions, they cooperated fully, and with professionalism."

Very Customer Orientated –DS, Massachusetts

"The two men involved in the installation were cordial, smart, hard working, soft spoken, and very customer orientated. In short they are a very good representation of the company!"

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

Excellent Water Clarity –JS, Massachusets

"We have excellent water clarity this year - so far better than any recent year for mid-July. There are lots of happy neighbors."

Reduced THMs By 50% –RS, Colorado

"Our THM’s are 50% of what they were prior to the SolarBee installation. We have not had any ice issues and there are other improvements."

No Nitrification Events –JM, California

"We have had not had nitrification events since installing the SolarBee in our large 11 MG above ground steel tank. We have not even had to do any boosting, which we used to have to do before frequently."

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Very Impressed -DT, Florida

"I wanted to let you know that we were very impressed with the professionalism displayed by your staff who set this up in the lake."

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

Nice & Clear Lake –DL, California

"The lake looks very nice and clear now. Normally it would be mossy looking. We have seen a definite improvement since we installed the Solarbees. I am very happy with the SolarBees."

Very Happy –DM, California

"We are very happy with the performance of the SolarBee in our tank. We would be happy to serve as a positive reference for both SolarBee performance and service."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Keeping LRAA Below MCL –DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual Average (LRAA) below the MCL. Thanks for all your help."

Well Mixed Water No Nitrification –M, California

"The SolarBees are working great with water sampling showing that the water is well mixed with no nitrification!"

Machines Are Working Well –BA, Washington

"Both GS-12s are installed and working well! Thanks for checking."

Remarkable Engineering –DD, California

"We removed a stick from the SB5000 impeller,and once it was removed the unit went right back to working flawlessly. That was remarkable and a credit to engineering of the SolarBees. Most motors would have burned themselves out. The SolarBee went back to doing what it was designed to do."

Gold Stars Around –KN, Oregon

"The SolarBee has been running great even during these darkest days of the year. We would give SolarBee 'gold stars around.' We are particularly happy with the service we have received over the years, and would be more than happy to share our positive experience with SolarBee."

So Easy To Work With –RC, Coldorado

"It's been a pleasure working with this company over the years. You have been easy to work with and all the crew members have been top-rate and very professional."

THMs At Very Low Levels! -JS, California

“The THM System is running fantastic! THM’s are at a very low level and the system has been running without issues.”

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

Performing Like A Champ –FU, California

"The SolarBee SB4000 brush type unit is performing like a champ, and it keeps on spinning. We are thrilled with the performance and it is bullet proof."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

Ponds Working Better Than Ever –MS, California

"The system is working great/purring along. We are very happy with the sludge reduction, and we are also seeing the DO continue to come up in the ponds. The ponds appear to be working better than they ever have."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

Well Mixed & No Nitrification –MO, California

"Our SolarBees are working great. Our water sampling shows the water is well mixed with no nitrification."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

Top Notch -CD, Kentucky

"Thank you for your prompt assistance and top notch service."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Outstanding! -DF, South Dakota

"I appreciate your outstanding customer service and the quality of your product!"

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Cleared Up Water –GM, Connecticut

"The water has cleared up so well that we found a missing car in the pond's bottom that was stolen eight years ago."

Extremely Happy –DO, Colorado

"We are extremely happy with our GridBees. They are leaving 4-foot or more open circle in the ice, even during the coldest parts of winter, and they've helped with the manganese problem."

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

No Nitrification Problems –DO, California

"The SolarBees are working great in our chloramine system. Since the SolarBees were installed we have not had any nitrification problems."

Very Happy –JS, California

"We are very happy with the SolarBee in our lake. We have not had to run the pumps to get circulation all summer long"

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

100% Satisfied –A, West Virginia

"We are completely, 100% satisfied with your service and are impressed how your company went the extra mile!"

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Tested SolarBee Thouroughly –GC, California

"We like the way the SolarBee is working as far as results go. We have tested the SolarBee thoroughly for about two months and find that it is working as as you predicted it would."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

The Crew Worked Proficiently –MV, New Mexico

"It was raining like cats and dogs when your crew arrived. They worked proficiently to complete the install despite being soaked and getting stuck twice. They were real professionals."

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

Smells Like Spring Instead Not Odors –CN, South Dakota

"Every spring, for several weeks, odors would roll over the whole town. So, we installed SolarBee mixers in our ponds. Now, residents can look forward to smelling spring in the air instead of the treatment plant. We don't notice anything in the spring anymore."