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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Fabulous Customer Service –RS, Oregon

"Fabulous customer service in all respects working with you folks."

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

Diminished Odor Complaints –LS, California

"The SolarBees in the reservoir are doing a great job. The taste and odor complaints and copper treatments have diminished greatly. The greatest visual impact has been on the reduction of macrophytes. We no longer harvest any weeds at all."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

Decreased Chemical Usage –JB, Texas

"Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and Plant #1. The SolarBee will pay for itself in roughly 2-3 years!" We've completely gotten away from using copper sulfate at the reservoir, and we've also noticed a gradual decrease in the amount of chemicals we've needed to use at our Plant #1." I just wanted to let you know how happy we are with our SolarBee that you set up at our raw water reservoir."

No Worries -DF, New York

"Everything has been good this year with the system [SolarBee® Potable Tank Mixer]. It sure is nice not to worry about the tank anymore."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

An Exceptional Job –JZ, Wyoming

"Thanks for getting Steve back up here to fix our glitches. He is great to work with and did an exceptional job! Please pass that on to the powers that be!"

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

Gratitude For Crew –JL, Nevada

"I would like to take this opportunity to express my gratitude for the professionalism of your Solar Bee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat to complete the installation."

Excellent Service & Product –JB, California

"We have not had any nitrification events with the SolarBees in this reservoir. Your service and product are excellent."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

HUGE Improvement In Water –TA, Illinois

"The newer GridBee unit is up and running and is making a HUGE improvement in our water! Thanks for all of your help."

Remarkable Engineering –DD, California

"We removed a stick from the SB5000 impeller,and once it was removed the unit went right back to working flawlessly. That was remarkable and a credit to engineering of the SolarBees. Most motors would have burned themselves out. The SolarBee went back to doing what it was designed to do."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Reduced Macrophytes –DI, Alberta Canada

"The macrophytes in this lake have been greatly reduced since the installation of the SolarBee!"

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

Simple To Install –CR, Connecticut

"The unit has been running for approximately one month. The unit was very simple to install. It is keeping everything in suspension and the pumps aren't clogging. We are extremely happy with the AP500 and are going to order a second one."

The Heat Is On -ND, Pennsylvania

"The tank heater we installed is running good and keeping the tank temperature above freezing."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Water Clarity Is 8 ft –MW, California

"The water clarity is 8 ft; that's awesome! We would be happy to serve as a positive reference for SolarBee."

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Wonderful & Efficient- GT, Alaska

"The SolarBee is performing wonderfully and efficiently. Thank you for your assistance with your great product."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Project Success! –AP, Ohio

"We are very pleased with the THM test results to date along with the operation of the SolarBee system. We have attached sheets that includes all THM testing to date. We are extremely happy with the test results for the 3rd quarter. I am now convinced we have a system that will help the village comply with Stage 2 THM rules. Thanks to all that made this project a success!"

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Never Been More Clear –DE, Alberta Canada

"We were just out at the Lake and it has not ever been more clear. We can see the bottom at the end of the dock. In the past few years it has gone a little cloudy by now. I am very excited about this. .....it is all the result of the SolarBees and the addition of the 2nd SolarBee this year has definitely had a positive impact. Thanks again for your ongoing help and support."

GREAT Service -GP, Ohio

"This is a GREAT service your company provides, customer service and follow-up is hard to find now a days. Please pass our THANK YOU on to your crew, we really do appreciate it."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

AP2000 Working Great –CK, California

"The AP2000 is working great the last year, the old mixer plugged all the time with aquatic weeds but the AP2000 has been running non stop and it is affecting an area more then twice of the GridBee Pond Circulator. We have had great success with the SB1250 units in our other small park ponds as well."

Well Mixed & No Nitrification –MO, California

"Our SolarBees are working great. Our water sampling shows the water is well mixed with no nitrification."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

Best Purchase –RN, California

"SolarBees are one of our best purchases in the past 20 years!"

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

60% Energy Savings –DS, Pennsylvania

"We have seen a huge energy savings; about 60%. Our electric bill has gone from $3,000 to $1,200. We are interested in purchasing more units."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Reduced Organics & THMs –KJ, California

"We are very happy with all of the SolarBee equipment in the raw water reservoir and in our potable tanks. The mixing has helped reduce organics in the reservoir and helped to reduce THMs in the tanks." There were more than 11 different installations in the water system for this community.

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Meeting Objectives –CJ, Colorado

"We really like the SolarBee's, and they are meeting the objectives for which they were installed."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Over 30 SolarBees –MH, California

"Our system consists of some 37 SolarBee installations. We have had no nitrification events this season. This hugely important! It is primarily due to frequent monitoring, mixing and boosting when necessary."

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

Lake Water Looks Great! –PT, California

"Just want to say thanks: the lake water looks **great**! That SolarBee is working. I wanted you to know we really appreciate it."

More Zooplankton –DB, California

"Excellent! I am seeing more zooplankton than ever before. In the past we have had clear water this time of year - but it was due to a blue algae die off and the fish were skinny. There was no zooplankton - very unhealthy. We would also be subject to severe filament algae blooms. This does not occur anymore - we have clean water that is healthy and the fish are flourishing!"

Best Company To Work With –TG, Colorado

"SolarBee is one of the best companies we have ever worked with!"

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Doing An Awesome Job –SH, California

"The Solar Bees are doing an awesome job. I as a homeowner am so glad the association invested in your product. Wow, what a difference it has made in the water quality!"

Enjoying Improvements –PN, Arkansas

"We are enjoying the improvements SolarBees have provided our reservoir."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Machines Have Prevented Odors –L, Texas

"Since we installed a 2nd machine in the system, the system has been doing well, our machines have prevented odors and have prevented out of compliance for ammonia."

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

So Easy To Work With –RC, Coldorado

"It's been a pleasure working with this company over the years. You have been easy to work with and all the crew members have been top-rate and very professional."

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

SolarBee Believer –TG, Colorado

"Honestly, I consider SolarBee to be one of the finest companies we have worked with in my 30-year career in the power plant chemistry field!" The mixers in our pond work well. I am definitely a SolarBee believer now!"

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

No Ice In Cold Winter –IG, Michigan

"Photos were taken from Lyons, MI. We put the GS-12 in last year. They wanted to see what the inside was like so we climbed up there Wednesday and took a look. The results- – no ice!!!! Considering how cold this winter has been, that is amazing. Who knew your mixers really did work? The owner is extremely happy with this as you can imagine."

Surprised & Amazed -CJ, Minnesota

"To say I am surprised that there was no ice in the three tanks would be an understatement. And the fact we removed virtually all the ice from an iced over tank in three days of running is amazing."

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

Thanks For A Smooth Install –SD, Virginia

"Your crews have been nothing but professional, prompt and courteous throughout this whole process. It does not go unnoticed. And thank you for all your help in getting everything lined up to make this install as smooth as possible."

Like An Aquarium –DB, California

"We now have the cleanest and best looking water I have ever seen in the lake! It is like an aquarium."

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Well Mixed Water No Nitrification –M, California

"The SolarBees are working great with water sampling showing that the water is well mixed with no nitrification!"

Reaped Rewards –BT, California

"Taking a step forward in technology has reaped a variety of rewards for this Public Utility District. Each of these rewards came about as a result of the district's installing a SolarBee, in each of our six ponds. The estimated savings to the electrical grid will be $113,700 and 855,722 kilowatt hours per year!"

Impressive Professionalism –TB, Tennessee

"We were very impressed and enjoyed being able to view the installation first hand. I wanted to send my appreciation to your installation crew who were on site during the installation. They were good representatives for your company. Their professionalism on site was impressive."

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Thank You For The Hard Work –AP, Ohio

"Just wanted to share with you our current THM results. Since installing the spray system our results always run below 70 ppb and most of the time around 50 ppb. Also, just want to say again, thank you, for the hard work all of you have provided NB in solving our THM troubles."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Best Safety Procedures –RQ, Nevada

"SolarBee has the best installation and safety procedures in place of any vendor we have ever seen. Your crews are way above any vendor! We are very happy with the SolarBee units. Your technology is ahead of everyone." This comments reflects on some 20 installations in this area.

No Algae –MD, Washington

"We've had the units for a year and a half and no algae. Your customer service has been great. Your crew did a great job!"

Working To Get Additonal Machines –RP, Oregon

"Your installation team exhibited high quality professionalism. The great results from the modeling output shows the degree of mixing achieved. The performance achieved by the unit is great. We will continue to work with our department for additional SolarBees in our additional 17 potable water tanks."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

Improvements Across The Board –HR, California

"Our new solar powered SolarBee mixer has been an improvement across the board with the new technology: better water quality, lower maintenance and no electricity is required."

Happy To Be A Reference –GC, Arkansas

" If you ever want to use us as a reference, I would be happy to talk with anyone of our customers. Last year around January/February we were seeing 40-50ug/L (THM readings), this year we are seeing 20-30ug/L. The real test will be known this summer. But, as soon as our larger tank is built, we intend to put another THM System in it as well. We are very happy with Medora Corporation and the SolarBee Performance!"

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Significant Energy Cost Reduction –KL, Arizona

"The SolarBee units are working very well. They reduced our energy costs significantly and they improved their BOD reduction from 65% to 85%."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Everything is good. Zero maintenance. -JW, California

"Everything is good here. The [AP Series] mixing units are still working hard with zero maintenance so far."

Cleared Water In One Season –SD, Alberta Canada

"We are absolutely amazed how the SolarBee has cleared up the water in just one season. We have never had such good, clear, odor free water!"

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

Outstanding! -GB, Colorado

"We appreciate Medora's outstanding customer service and follow ups".

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"