Header image

Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Excellent Support! -BB, Florida

"Thank you for your excellent support!"

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Keeping Ice Off –BK, Arkansas

"The GS-12 is doing a great job keeping the ice off our 420,000 gallon tank."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

We Are Thrilled With SolarBee –GC, Arkansas

"We are thrilled with the SolarBee! We were having smell issues this summer. We made a minor adjustment in July where we raised our intake by one foot while we lowered the SolarBee intake by one foot. As soon as this was done, the smell issues went away."

Can't Beat SolarBee –PG, California

"You just can't beat a SolarBee! We are definitely part of the fan club."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

Lake Looks Great –HB, Michigan

"The lake looks great! There is no sign of algae and there are lots fish along the shores. We have been lake residents for 50 years and the lake looks the best it has ever been."

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Everyone Is Very Professional –KT, California

"In my 40 years I have never seen a company as good as SolarBee in providing professional service and diligence. Everyone has been very professional!"

Over 30 SolarBees –MH, California

"Our system consists of some 37 SolarBee installations. We have had no nitrification events this season. This hugely important! It is primarily due to frequent monitoring, mixing and boosting when necessary."

Happy Neighbors –JS, Massachusetts

"We sent you a recent picture. The rainbow didn't quite end at the SolarBee, but it was close. In the meantime we have had excellent water quality this year--so far better than any recent year for mid-July. Lots of happy neighbors."

Happy & Impressed –GL, California

"We are very happy and impressed with SolarBee. They have completely turned around one of our worst tanks."

Reduced Organics & THMs –KJ, California

"We are very happy with all of the SolarBee equipment in the raw water reservoir and in our potable tanks. The mixing has helped reduce organics in the reservoir and helped to reduce THMs in the tanks." There were more than 11 different installations in the water system for this community.

No Complicance Issues –J, Arizona

"Although we had one of the three tanks down for cleaning / coating during the summer, with only two tanks operating taking all of the demand, the Medora THM Removal Systems performed well; did not have any THM concerns or compliance issues during the summer."

Working Great! –JG, California

"The units are all working great, that's why you do not hear from us very often. When we need parts, you ship them right away. We are having no water quality problems." This comment represents some 40 installations in this area.

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Never Been More Clear –DE, Alberta Canada

"We were just out at the Lake and it has not ever been more clear. We can see the bottom at the end of the dock. In the past few years it has gone a little cloudy by now. I am very excited about this. .....it is all the result of the SolarBees and the addition of the 2nd SolarBee this year has definitely had a positive impact. Thanks again for your ongoing help and support."

Reduced Electric Bills –JD, West Virginia

"Since the SolarBees were installed, we have seen the best water color in all our years as an operator and our electric bills are a third of what they had been."

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Increased DO –JB, Texas

"SolarBee greatly increased DO throughout the reservoir. There have been major increases in wildlife in the area as the water is much more habitable now. We've completely stopped using copper sulfate at the reservoir, and we've also noticed a decrease in the amount of chemicals we've needed to use at our treatment plant. Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and the plant. The SolarBee will pay for itself in roughly 2-3 years."

Pleased With The Bees- JB, Colorado

"We are very pleased with the performance of the SolarBees up at the reservoir. It was a much easier autumn thanks to them."

Very Happy –JS, California

"We are very happy with the SolarBee in our lake. We have not had to run the pumps to get circulation all summer long"

2019 Looking Good, Best Water Clarity -SD, California

"I'm very happy to report that both the performance of our 4 SolarBees, as well as our lake's water quality have remained in very good shape throughout the summer. In fact, our current water clarity of 25' represents the best level of clarity seen in 2019.

Preventing Fish Kills -JA, Colorado

"The SolarBee units continue to work well to prevent fish kills in high elevation mountain lakes by keeping an open area in the ice."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Best Year Ever! -TB, Colorado

"This was our best year ever. Our raw water quality just keeps getting better every year since the SolarBees were installed 3 years ago."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Freshest Water –GD, California

"SolarBee's in our lakes and water tanks puts the freshest water in our glasses."

Amazing Team -GH, California

"The team that came out to support us were amazing, extremely professional, very knowledgeable, and really expedient."

THMs Came Down –JV, California

"We are very happy with the results of the GS-12 mixers we installed, one in each of our 600,000 gallon tanks. We previously had high THMs in these tanks. The THMs came down considerably and we are very happy with the results."

Machines Have Prevented Odors –L, Texas

"Since we installed a 2nd machine in the system, the system has been doing well, our machines have prevented odors and have prevented out of compliance for ammonia."

An Exceptional Job –JZ, Wyoming

"Thanks for getting Steve back up here to fix our glitches. He is great to work with and did an exceptional job! Please pass that on to the powers that be!"

Great Crew! –AZ, New Jersey

"Your crew was a great...very professional!"

Doing A Great Job! –RL, Montana

"The Solarbees are doing a great job! The lake is clear and has tested very well."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Efficient & Professional –RR, Arizona

"SolarBee is one of the most efficient professional groups we have ever worked with."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

No Ice In The Tank –NW, Illinois

"The operator reported last night that within a couple of days there was a 15-foot open water space above the mixer and that as of yesterday there was no ice in the tank. The mixer definitely did its job."

Fast Response –MC, California

"We loved the fast response. Installation was quick and easy."

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

Efficient & Professional –JC, California

"The installation went very well and the installation team from SolarBee was very efficient and professional."

Huge Difference Within 24 Hours –BC, Montana

"We noticed a reduction in odor while the crew was still on site and a huge difference within 24 hours. The golf course is also rid of the nasty smell that had plagued them after irrigation. It is a huge relief for them."

The SolarBees Have Served Us Well! -SG, Arizona

"We appreciate the courtesy service on the SolarBee's. The units have served us well since they were put into service, with only minor maintenance required."

Highly Professional Crew –BE, Oregon

"The SolarBee crew was highly professional and very proficient with safety issues. We have learned a lot about safety issues that they incorporated into their practices."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Greater Clarity –MO, California

"We saw greater clarity almost immediately."

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Down To 182Hp/day –AK, Oregon

"Right now we are down to an average of 182Hp/day. Our baseline when the project started was 568Hp/day. The initial estimates were for a reduction of 35.2% and we are down 68%. We started reducing aeration and by Oct. 2010 we were at 330/day. By July 2011 we were at 214/day and now we are at about as low as we want to go."

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Good Quality Even At Low Levels –DL, California

"We have had very good water quality even with low levels. We have had very good deep DO which we never had before. We are very happy with the SolarBee installations."

Everything is good. Zero maintenance. -JW, California

"Everything is good here. The [AP Series] mixing units are still working hard with zero maintenance so far."

We've Cut Down On Costs –PK, Vermont

"The SolarBee unit we've had in operation since last year has allowed us to cut down on power significantly and even more importantly cut down on service costs to keep operational the surface aerators/aspirators we previous relied on completely. Your factory service and support was the main reason we went with SolarBee instead of Aeromix."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

Great Job Circulating –BW, Illinois

"The SolarBees are doing a great job of circulating the water and eliminating the thermocline!"

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

No More Algae OR Copper –KC, Arkansas

"We haven't had an algae bloom or had to add copper sulfate since the SolarBees were installed. We were adding 600-700 lbs of copper sulfate per week from June through September!"

SolarBees Working Flawlessly –DC, California

"We have 4 SolarBees in our potable tanks. Our potable water system has a 30 MG storage capacity, but we could only utilize about 5 MG prior to the SolarBees. We were always trying to deep cycle, but were limited due to poor water quality. After the SolarBees were installed they doubled and tripled the use of our system. The SolarBees have been working flawlessly."

Impressive Crew –JL, Georgia

"There is less than one degree of temperature difference throughout the entire tank. The professionalism of the installation crews and their commitment to safety while on the job site is impressive."

No Algae –MD, Washington

"We've had the units for a year and a half and no algae. Your customer service has been great. Your crew did a great job!"

Reduced Macrophytes –DI, Alberta Canada

"The macrophytes in this lake have been greatly reduced since the installation of the SolarBee!"

Good People -RM, New York

"The installation went well, you have very good people throughout [your] company."

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

Energy Savings & Odor Free –RF, California

"Our energy savings were initially a couple of thousand dollars per month. We have approximately 500 HP of aeration available which was running full time prior to SolarBee. Currently it is running about half of the time. The odors in cells 1 & 2 are down and last winter they were "odor free". SolarBee service is A-1."

Thanks For A Smooth Install –SD, Virginia

"Your crews have been nothing but professional, prompt and courteous throughout this whole process. It does not go unnoticed. And thank you for all your help in getting everything lined up to make this install as smooth as possible."

90% Ice Gone –DG, New Hampshire

"We are extremely pleased with the SolarBee unit's performance this winter especially in regard to the shore power backup. They kept our units running flawlessly all winter long. Our ice is about 90% gone."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

The Crew Worked Proficiently –MV, New Mexico

"It was raining like cats and dogs when your crew arrived. They worked proficiently to complete the install despite being soaked and getting stuck twice. They were real professionals."

Did Not Cut Corners –LT, Arizona

"Just would like to say that your field service techs did all the work that they were supposed to and did not cut any corners. They also went above and beyond by making repairs that were damaged and it really is hard to find good employees that are like that these days so I wanted to tell them thank you when they left before I had the chance to tell them in person."

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

Best Service Staff –ES, Florida

"Your company has some of the best service staff of any company around! We really appreciate all the great work that SolarBee does for us!"

One Of The Greatest Companies –RS, Michigan

"Medora Corporation provides a great product (SolarBee) and excellent service. I have nothing but high praise for them. This company ... is just one of the greatest companies in the world.”

SolarBees Are Working Great –DC, Kansas

"The SolarBee machines are working really great, they have never gone out of compliance. We also like that we have a service contract because the crews check on the units and the contract extends the warranty at the same time."

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

No Worries -DF, New York

"Everything has been good this year with the system [SolarBee® Potable Tank Mixer]. It sure is nice not to worry about the tank anymore."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

Very Impressed –CV, Tennessee

"We attended the SolarBee installation and were very impressed. We enjoyed being able to view the installation first hand. We appreciated the SolarBee employees who were on hand during the installation. They were very helpful and good representatives of SolarBee. Their professionalism on site was impressive and we cannot thank them enough for making our experience a pleasurable one."

Clear Enough To See The Bottom –JC, Oregon

"This is the first summer in quite a few years that I have been able to take my kids swimming up here. Normally at this time of the year there are green balls of gunk floating around. The shoreline is pretty clean this summer. In the past the lake had stinking moss on the edges and now the water is clear enough that I am able to see the bottom off the dock."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Solved Our Manganese Problem –JL, Georgia

"These SolarBee machines work great and have solved our manganese problem."

No Copper Sulfate Since SolarBee –VL, New York

"We used to use "tons" of copper sulfate in treatment and now we do not use any. Actually, we have not used any copper sulfate since the SolarBee's were installed."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."