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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

HUGE Improvement In Water –TA, Illinois

"The newer GridBee unit is up and running and is making a HUGE improvement in our water! Thanks for all of your help."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

Special Service -JL, Georgia

"Your service department has always treated us as a special customer. Your efforts do not go unnoticed! Thank you again!!!"

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

Big Cost Savings -ST, California

"SolarBee mixing technology have saved approximately $500,000 in construction costs upon installation and continues to save the District $20,000 annually in operational costs."

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

Water Clarity Is 8 ft –MW, California

"The water clarity is 8 ft; that's awesome! We would be happy to serve as a positive reference for SolarBee."

The Crew Is Unmatched –TC, Pennsylvania

"The Crew's attitude toward their job, your product and your company is unmatched. The whole operation from start to finish was professional, educational, and fun. It is very rare to find all those ingredients all on the same project."

Very Satisfied –ML, California

"We are very satisfied with the SolarBees. We now only have to spot treat the pond 2-3 times a year for duckweed in small areas around the edge."

No Ice Formation! –KL, Maine

"We did not have any ice formation in our potable water tank over winter! We are very pleased with the SolarBee performance."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

Chlorine Usage Dropped 50% –RN,California

"The amount of chlorine usage for the recycled water tanks dropped 50% after the installation of the SolarBees."

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

Everything Is Going Well –TT, California

"We are pleased and everything is going well. We have not had to use copper sulfate since the SolarBee was installed!"

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Best Water Color –JD, West Virginia

"It is the best water color I have ever seen in all my years as an operator. DO is ranging from 11.O to 16.0 mg/l in all cells. We think the SolarBees will save us about $10,000 per year in electrical bills."

Very Happy With Medora Corporation –SL, California

"We are very happy with your company. Everybody is friendly, informative, and we really enjoy working with you."

Dramatically Improved Clarity –WT, California

"In the ponds where SolarBees have been installed the water clarity has improved dramatically. We can now see 3-4 feet in depth and have experienced no odors. Evaporation rates have been enhanced dramatically as well."

Best Year Ever! -TB, Colorado

"This was our best year ever. Our raw water quality just keeps getting better every year since the SolarBees were installed 3 years ago."

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

Simply Amazing –CR, Alberta, CA

"About a year ago SolarBee installed 6 solar-powered inductors for our thermally stratified shallow lake. Last winter we were experiencing significant algae problems and thermal inversions, indicative of Southern Alberta in general, coupled with the release of iron and manganese by sediment which precipitated again upon oxidation with chlorine (used for disinfection), essentially turning our production water brown. Since we were using the water as source-water for the beef-packing plant, potentially neurotoxic algae in the water was not acceptable. After installing the 6 Solar Bees we saw a drop from 10,000-40,000 cells/milliliter to ~100 cells/milliliter within 1 week! Within 2 weeks our cyanobacteria counts were below detection limits. Simply amazing."

The SolarBee is doing great! -DL, New Mexico

"The SolarBee is doing great in our WW lagoon. We have reduced odors, less bad algae and less turnovers."

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

Doing Great! -TN, Colorado

"The AP500 lift station mixer is doing a great job. The grease crust is gone and the water is crystal clear!"

Dramatic Decrease -PD, Massachusetts

“So far the three units (GridBee® AP500 Wet Well Mixers) we have installed are working great, we have seen a dramatic decrease in alarm calls due to grease or debris buildup on floats or other pump controls.”

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Everything Is Working Great –TR, Kansas

"We have 11 SolarBee units installed in three ponds since 2007. Everything is working great. We have not had any BOD or TSS violations since the units were installed. We are very happy with the machines and the service, and we plan to renew the Beekeeper Service Contract. "

Should Have Started With SolarBee –KG, Colorado

"We should have went with a SolarBee to begin with." (A competitive product was removed and replaced with SolarBee.)

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Glowing Report -MS, Vermont

"While in VT yesterday I stopped in at the plant see how things were going. He speaks glowingly about his Medora Corp GridBee lagoon circulators and wants to be a reference for us, any time."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Best Safety Procedures –RQ, Nevada

"SolarBee has the best installation and safety procedures in place of any vendor we have ever seen. Your crews are way above any vendor! We are very happy with the SolarBee units. Your technology is ahead of everyone." This comments reflects on some 20 installations in this area.

Very Customer Orientated –DS, Massachusetts

"The two men involved in the installation were cordial, smart, hard working, soft spoken, and very customer orientated. In short they are a very good representation of the company!"

Great Products! -JH, Idaho

"Great products and installation was a breeze."

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Doing A Great Job –AK, Colorado

"We no longer use the diffuser and rely only on the SolarBee. Its doing a great job of odor capping."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

90% Ice Gone –DG, New Hampshire

"We are extremely pleased with the SolarBee unit's performance this winter especially in regard to the shore power backup. They kept our units running flawlessly all winter long. Our ice is about 90% gone."

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

No More Stink -NK, New Mexico

"The [wastewater] ponds don’t stink anymore.”

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

Phenomenal Job –IP, Texas

"The SolarBee did a phenomenal job at improving conditions. We observed not only a visual improvement in water quality but an increase in the diversity of amphibians, aquatic invertebrates, and fish populations. This leads to an increase in the use of the pond by other wildlife such as birds and mammals. These improvements also lead to a greater interest and education opportunity for the general public to learn about the benefits of improved water quality."

Less Than Three Year Payback –JN, Georgia

"We based everything on a conservative assumption for a 50% reduction in chemicals used to treat the BGA and associated T&O. At a 50% reduction we looked at a 8 year payback. In reality, we were very surprised by being able to reduce the chemicals by 90% which gave us less then a 3 year payback. This is not the norm for the water treatment industry. Usually we look at 10, 15, or 20 year returns on investments. Solar Bees is one of those products that does exactly what we needed it to do and what the engineers at Medora said they would do. It out-performed everyone in our organization's expectations."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

Amazing Team -GH, California

"The team that came out to support us were amazing, extremely professional, very knowledgeable, and really expedient."

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Very Pleased With SolarBees –NS, Florida

"We are very pleased with the SolarBees, and they are now on MASP. Your service crew does a great job. Our pond looks much better and we have been able to stop additions of acid for pH control."

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

One Of Our Best Investments –JW, New Hampshire

"As of July 2014, 8 years after installation, our unit has not cost us anything to repair or maintain. The unit has even been struck by lightning several times and came back online after being reset. The SolarBee unit has been one of the best investments our utility has ever made."

Hard Working Crew –JL, Wisconsin

"Your service crew are hard workers. Their knowledge in repairing the SolarBees was excellent. They are a valuable asset to SolarBee and to their customers."

Tested SolarBee Thouroughly –GC, California

"We like the way the SolarBee is working as far as results go. We have tested the SolarBee thoroughly for about two months and find that it is working as as you predicted it would."

The SolarBees Have Served Us Well! -SG, Arizona

"We appreciate the courtesy service on the SolarBee's. The units have served us well since they were put into service, with only minor maintenance required."

Very Happy –TC, California

"Our operators are very happy with the six SolarBees installed for the county this summer! They have not had to boost since the installation. They cannot believe it! In the past they have had to boost every 1-2 weeks."

AP500 Doing Wonders! -WR, California

"The AP500 is doing wonders. It has solved the grease problem that we were having in this wet well. We have just finished our July 4th town festivities, normally a time for heavy loading, and the AP500 performed great during this period. We are running the air compressor 24/7. The compressor is quiet and unobtrusive. We are pretty excited about the AP500 and it has exceeded our expectations."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Your System Works –KR, Arizona

"...For only one week we turned off the GS12-48v. Immediately we had to feed more chlorine because we lost the mixing. Since then it's back online we have better mixing and less chlorine feed. Offline we fed 4 to 10 p.p.d. of chlorine. Online we fed 0 to 4 p.p.d. of chlorine. Bottom line...your system works !"

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

Tremendous Impact –AC, California

"The ponds are green and healthy. They have not iced over all winter. The SolarBees have had a tremendous impact on these ponds!"

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Reduced Cyanobacteria Counts –BC, Massachusetts

"The latest Secchi disk readings from yesterday varied from 1.2 - 1.4 meters, or about 4-5 feet. Prior readings showing water clarity were rarely greater than one ft. Cyanobacteria counts are reduced substantially, and microcystin counts are less than 1 ppb. Residents are saying that there are no odors (Unlike before). Elderly residents are saying they are pleased to see their grand-kids swim in a lake that was as good as when they were children."

Everyone Is Very Professional –KT, California

"In my 40 years I have never seen a company as good as SolarBee in providing professional service and diligence. Everyone has been very professional!"

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

Saved Us Thousands –SS, Ohio

"The SolarBee installation in our new WWTP has worked great this year. It has saved us thousands of dollars from the alternative plan we were looking at before installing SolarBees."

Cost & Chemical Savings! –JN, Georgia

"Solar Bees have completely eliminated our need for Algaecide application in the lake and has lowered our PAC (powdered activated carbon) usage by at least 75% This has truly been a tangible cost savings. Direct chemical savings from the Solar Bees have been over $250,000 this first full year cycle. Customer support and service have been superb. Top notch in that area. These are very well built, well designed, robust pieces of equipment. Our expectations have been met. Yes, I am a fan of Solar Bees. They simply work. "

Easy Company To Work With –LG, South Dakota

"SolarBee is one of the easiest companies to work with and you go above our expectations. We are very pleased with the units and the service SolarBee provides."

Appreciative For The Help- LV, Wisconsin

"I appreciate the time you've taken and your company's willingness to stand behind its product. It's one of the reasons I recommend your mixers to others."

No Worries -DF, New York

"Everything has been good this year with the system [SolarBee® Potable Tank Mixer]. It sure is nice not to worry about the tank anymore."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Best Secchi Measurements In Years –AW, Massachusetts

"We had a very good summer, best Secchi disk measurements in many years (1.5m). Looking very good."

AP2000 Working Great –CK, California

"The AP2000 is working great the last year, the old mixer plugged all the time with aquatic weeds but the AP2000 has been running non stop and it is affecting an area more then twice of the GridBee Pond Circulator. We have had great success with the SB1250 units in our other small park ponds as well."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

First Class Company –DR, Ohio

"I must tell you that your company is first class in the way you handle the customers, including the service guys. ALL of them are very responsive and polite and they seem to take their work very seriously!"

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Nearly Pristine Lake –DC, California

"This lake is nearly pristine! It is the best water quality that we have ever seen."

Like An Aquarium –DB, California

"We now have the cleanest and best looking water I have ever seen in the lake! It is like an aquarium."

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Best Water Quality Ever –JM, California

"We have had the best water quality in our lakes ever! We give the credit to the SolarBees."

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

We Love SolarBees –MB, Illinois

"We love our SolarBees!"

SolarBee Success Maintains Water Rate –JN, Georgia

"The success of SolarBees has allowed us for the last few years to maintain current wholesale water rate. Chemical costs are volatile; based on petro industry cost. We have been able to stabilize that volatility and maintain cost savings. We have not had a water rate increase in last 3 years, since the SolarBees were installed. We would have had an increase were it not for the SolarBees. SolarBees exceed my expectations for quality and craftsmanship and are built well. "