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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

90% Ice Gone –DG, New Hampshire

"We are extremely pleased with the SolarBee unit's performance this winter especially in regard to the shore power backup. They kept our units running flawlessly all winter long. Our ice is about 90% gone."

Eternally Grateful –RL, California

"Our reservoir has two SolarBees which seem to be solving our dimethyl mercury problem. I am eternally grateful."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Significant Energy Cost Reduction –KL, Arizona

"The SolarBee units are working very well. They reduced our energy costs significantly and they improved their BOD reduction from 65% to 85%."

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Best Year For Algae Control –GM, Colorado

"First of all, the two new units look great, as does the lake! This is the best year we have experienced for algae control!"

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

FOG Reduction & Fewer Clogs! -NS, Washington

Here is a before and after pic of the wet well. You can see there is a reduction of FOG build up in the wet well and they also have fewer clogging issues with the pumps!

Reduced THMs –JL, Nevada

"The SB10000PWv18 mixer has greatly helped to reduce our THMs just with mixing so we are very happy with the benefits of the large machine."

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

No Algae Blooms –KM, California

"We have had Solarbees for 4 years in our lake, and I am happy to report that we have not had an algae bloom since they have been installed."

Great Team -JW, Nevada

"Great team you have, the install went well. Thanks again for all your help"

We've Cut Down On Chlorine –MC, California

"Our city has seen improved residual since installing the GS-12s in both of our 3 MG potable tanks. The residual has improved from 0.2 mg/l to 0.8 mg/l. Due to the higher residual amounts we have cut back on their chlorine usage at the treatment plant. We will be looking at purchasing additional GS-12s in the future too for his other tanks."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

Pretty Spectacular –DB, California

"This is an incredible lake now. It is mind blowing. A completely different reservoir. This is pretty spectacular."

A Great Investment –PJ, California

"We love the SolarBees. It is the best investment that we have ever made!"

Machines Are Working Well –BA, Washington

"Both GS-12s are installed and working well! Thanks for checking."

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

Pleased With SolarBee Results –RF, Colorado

"There was some ice in the tank this year but it didn't completely freeze like it had before the SolarBee was installed. It was a very cold winter; coldest it has been in a very long time. We are pleased with the results of the SolarBee."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Great Results -TN, Colorado

"The mixer has worked so great for us that we would like to order another one."

Good Customer Service –JM, Vermont

"Not only does your company have fine products, but every person we deal with at your company does a great job! Good customer service is a rarity these days, and it’s not often that you find a sales representative to drive for hours and then use his musical talents to help raise the money to pay off a product that we bought from him! I’m glad that we have all become friends in the process."

Should Have Started With SolarBee –KG, Colorado

"We should have went with a SolarBee to begin with." (A competitive product was removed and replaced with SolarBee.)

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

Better Water Quality –JS, Iowa

"We are happy with the SolarBees. We have not had to boost since the SolarBee installation and the system has better water quality. We would be happy to serve as a positive reference."

Thanks To The Crew –SP, Florida

"Thanks to the crew. We are very pleased with the pond. All chemical treatment was stopped just before the machine was installed and it looks great. There is growing awareness here about the problem of copper accumulation from BGA treatment and someday the SolarBees may get their due here."

Reaped Rewards –BT, California

"Taking a step forward in technology has reaped a variety of rewards for this Public Utility District. Each of these rewards came about as a result of the district's installing a SolarBee, in each of our six ponds. The estimated savings to the electrical grid will be $113,700 and 855,722 kilowatt hours per year!"

Outstanding! -DF, South Dakota

"I appreciate your outstanding customer service and the quality of your product!"

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

Rare Find, Highly Recommended –CG, Michigan

"it's often rare to find the product support and level of customer service provided by [Medora Corporation]. Please pass our comments and thanks on to your staff members. My staff and I would highly recommend SolarBee products to anyone."

Thanks! –SE, Florida

"Thanks! You guys do fantastic service trips!"

Extra Steps To Make Customers Happy –LC, New Hampshire

"We have never had a crew onsite that are the caliber of these men. They are not only professional but take extra steps to make sure the customer is happy. They have great attitudes, work ethic and politeness."

Excellent Water Quality –SB, California

"The SolarBees did a great job when we added chlorine to our chloramine system to keep remaining ammonia in balance and under control.. It extended the excellent water quality period in their reservoirs from 3 days to 2 weeks."

Ready To Install Additonal Mixers –RG, California

"The City has been very pleased with the chlorine residual improvements in the vicinity of our tanks where we installed the two GS-12's. We are ready to install 3 additional mixers."

No Icing Problems –SC, Michigan

"Our tower is too small to lower the level much during the winter. Because we use the height of the water for pressure, we need to keep it as full as possible. Plus, lowering the water level compromised fire flow capacity. As a result, ice cakes were formed in the tank every winter. After installing the GS-12 mixer, I was able to keep the tank full during the winter with no icing problems."

Nice & Clear Lake –DL, California

"The lake looks very nice and clear now. Normally it would be mossy looking. We have seen a definite improvement since we installed the Solarbees. I am very happy with the SolarBees."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Working Great! -JH, Idaho

"Thank you for the follow up. The [tank] mixers are working great."

Value SolarBees –JF, Texas

"We value our SolarBees, and we are impressed with their performance."

Absolutely Successful -JB, Colorado

"SolarBees have absolutely been successful in fighting our algae problem. Last year was the first year on record that there were not significant algal blooms."

Greatly Improved –PV, Arkansas

"The SolarBee's have definitely reduced the blue green algae in the lake. We are using less carbon since the SolarBees where installed. The lake is greatly improved."

Reduced Chlorine Boosting –SS, Nevada

"We are very happy with the SolarBee and GridBee units' performance in reducing our chlorine boosting needs and meeting our THM limits."

Increased Wildlife –NP, New York

"The pond now "looks great!" There is no evidence of any green slime on the pond surface, which was thick this time last year. We are also seeing an increase in wildlife; frogs, birds, birds of prey. The pond was a smelly stagnant eyesore last year, but not this year."

Excellent Water Clarity –JS, Massachusets

"We have excellent water clarity this year - so far better than any recent year for mid-July. There are lots of happy neighbors."

Thanks for a job well done! -SG, New York

"I just wanted to take a moment to tell you that it was a pleasure working with you and the crew at Medora. You guys have been very responsive to our many requests and questions. In addition your field crew did a great job installing the mixer. It was impressive to see how careful they were protecting the equipment and materials they hoisted to the top of the tank so they didn't scratch the paint. Thanks again for a job well done."

We Are Tickled Pink –MO, California

"We are 'tickled pink' about the SB10000v12 unit that we just installed in our secondary WWTP. We are already seeing a big difference. They are running very well and we are seeing greater clarity."

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

Thanks For Checking –SM, Illinois

"Thanks for checking on our equipment. It says volumes about your customer service, that is so lacking from many of today's firms."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

The Best Money You'll Ever Spend –JR, California

“ The $8,000 - $10,000 that you will spend on a GridBee mixer will be the best money you will ever spend. It will solve a lot of your water problems."

The City Is Pleased –AM, New York

"We presented the data to the Board last week and the City is very pleased with the results of the GS-12. You will be very pleased when we send the data."

SolarBees Helping Make It –PL, Alberta Canada

"We are operating way beyond our design limits and without the SolarBees, would never have been able to make it."

It's Been A Pleasure -DH, Florida

"Your company has consistently been a pleasure to deal with which is welcome change from the norm."

Best Water Color –JD, West Virginia

"It is the best water color I have ever seen in all my years as an operator. DO is ranging from 11.O to 16.0 mg/l in all cells. We think the SolarBees will save us about $10,000 per year in electrical bills."

Very Impressed –MB, South Dakota

"We are very impressed with the service we receive from your company and we are very happy with our SolarBee installations."

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

Extremely Pleased –RH, Oregon

"We are extremely pleased with the results achieved in Manganese reduction in our raw water reservoir this September. The decline being nearly linear shows that the reduction was caused by the SolarBee gradually oxidizing the water."

Very Happy With Medora Corporation –SL, California

"We are very happy with your company. Everybody is friendly, informative, and we really enjoy working with you."

No Worries -DF, New York

"Everything has been good this year with the system [SolarBee® Potable Tank Mixer]. It sure is nice not to worry about the tank anymore."

Wonderful & Efficient- GT, Alaska

"The SolarBee is performing wonderfully and efficiently. Thank you for your assistance with your great product."

Lake Looks Great –DG, California

"The lake at The Park looks great. We really appreciated all of the effort that SolarBee has put into the Park. We wish that all of our vendors were like SolarBee."

Wish All Vendors Were Like SolarBee –SP, California

"We wish all of our vendors would be like SolarBee."

No Copper Sulfate Since SolarBee –VL, New York

"We used to use "tons" of copper sulfate in treatment and now we do not use any. Actually, we have not used any copper sulfate since the SolarBee's were installed."

These units don't miss a beat! -PK, Vermont

“We reduced our aerators from 17 to nine and are thinking about getting another circulator for our third lagoon. We’ve had very good success, and they are very low-maintenance. Even during the winter, these units don’t miss a beat.”

Even Temperature –KK, California

"The SolarBee is doing what it is supposed to do since the temperature top to bottom is only tenths of a degree different. The chlorine residual only drops about a tenth each month."

Happy With Results –BK, California

"The SolarBees in our raw water reservoir are running fine. We are happy with the SolarBee installations and their results."

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

No complaints! -PM, Colorado

"The SolarBees are performing well. No complaints! Thanks for checking in with us."

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

Conditons Are Great! –JM, California

"Reservoir conditions are great! As of last week, July 22, we were still at non detect for MIB and Geosim. Water clarity is at 6.5 meters, where last year it was 2-3 meters."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

THM Reduction Is Excellent! -DC,New York

"Attached is the Town’s most recent DBP results for the water tower. As you can see, the TTHM reduction is excellent and has brought the Town back into compliance after just one quarter of testing."

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

Solving Our Problems –MM, Indiana

"The SolarBee's are solving our problems. Ammonia and BOD levels are good."

Increased Water Clarity –SH, California

"We did not have to use chemicals at all last year. The water clarity went from one foot to eight feet and we had no algae blooms."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Solved Our Manganese Problem –JL, Georgia

"These SolarBee machines work great and have solved our manganese problem."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Improvements Across The Board –HR, California

"Our new solar powered SolarBee mixer has been an improvement across the board with the new technology: better water quality, lower maintenance and no electricity is required."

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

We Rely On SolarBees –W, Colorado

"We really rely on those SolarBees... water quality this summer has been very good."