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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Nice & Clear Lake –DL, California

"The lake looks very nice and clear now. Normally it would be mossy looking. We have seen a definite improvement since we installed the Solarbees. I am very happy with the SolarBees."

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

Dramatic Increase In Lake Clarity –CS, California

"We are very pleased with the SolarBees. We have seen a dramatic increase in lake clarity during the winter months."

Compliance In A Month –FJ, Louisiana

"The Medora SN-15 system is definitely doing what it was supposed to do because it got our system into compliance within a month of being installed and we are very happy about that."

Consistent Water Quality –SG, Iowa

"With the SolarBees, our water quality has been consistent and the turbidity has dropped from 20 NTUs to 7-10 NTUs."

Never Been More Clear –DE, Alberta Canada

"We were just out at the Lake and it has not ever been more clear. We can see the bottom at the end of the dock. In the past few years it has gone a little cloudy by now. I am very excited about this. .....it is all the result of the SolarBees and the addition of the 2nd SolarBee this year has definitely had a positive impact. Thanks again for your ongoing help and support."

An Exceptional Job –JZ, Wyoming

"Thanks for getting Steve back up here to fix our glitches. He is great to work with and did an exceptional job! Please pass that on to the powers that be!"

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Best Secchi Readings Ever –EJ, Florida

"The lake water quality is much improved since the installation of the SolarBee. We saw less algal blooms, less water stratification and the best secchi readings ever since the SolarBee installation. We are very happy with the performance of the SolarBee."

Less Copper Usage –CK, New Mexico

"We are pleased with the operation and performance of the SolarBee. We use substantially less copper sulfate since its installation. High doses of copper sulfate are detrimental to fish population--we no longer have this problem."

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

Positive Experiences -DR, Minnesota

"Every single contact with you folks has been positive and I look forward to our future dealings!"

No Algae Or MN Issues –VS, California

"We have not experienced any algae or MN issues since we installed the SolarBee."

Very Satisfied -SS, California

"Overall we have been very satisfied especially with your customer service!"

Seamless Satisfaction- CM, Massachusetts

"I can’t believe how seamlessly this worked out. This is why we push for you guys on our projects."

Glowing Report -MS, Vermont

"While in VT yesterday I stopped in at the plant see how things were going. He speaks glowingly about his Medora Corp GridBee lagoon circulators and wants to be a reference for us, any time."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

8-10 ft. Secchi Depths –JH, Oregon

"Our Secchi depths are ranging 8-10 ft. We are happy with the results!"

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

Pond Is Looking Good! –LV, Texas

"Our pond had been suffering from filamentous algae. After the new GridBee units were installed the filamentous algae started bunching up and dying off quickly. The water in the pond is really looking good!"

Great Team -JW, Nevada

"Great team you have, the install went well. Thanks again for all your help"

A God Send –LP, California

"SolarBees have been a 'God send' for this lake."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Excellent Service & Support –BJ, Georgia

"Please thank SolarBee for their excellent service and support. Your staff is very professional and competent."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Complete Turnaround –GL, California

"We very very impressed and happy with the SolarBee in one of our worst tanks where we were constantly having to deep cycle and flush. It has been a complete turnaround in this tank."

Extremely Pleased –HR, California

"It's good to hear from SolarBee. The SolarBee in our lake has been great and we are extremely pleased with its performance and we shared this with our board of directors."

Adding A Second SolarBee –MP, California

"The SolarBee has controlled the blue green algae. It has been an easy decision to add a second unit for hypolimnetic aeration."

Good Customer Service –JM, Vermont

"Not only does your company have fine products, but every person we deal with at your company does a great job! Good customer service is a rarity these days, and it’s not often that you find a sales representative to drive for hours and then use his musical talents to help raise the money to pay off a product that we bought from him! I’m glad that we have all become friends in the process."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

Medora Corporation Is Reliable –TM, California

"I know I can rely on Medora Corporation. Their attention to engineering detail is exceptional. We can really see the time and effort they took in developing their GridBee THM reduction unit. Nobody else on the market thinks about these things; it's well beyond what anyone else would have done."

Complete Mixing –JM, California

"We have found that we have complete mixing inside the tank after approximately 36 hours. That is with the reservoir filled to 20 feet which equates to 7.4 million gallons of water. We are very happy with the SolarBee results."

Water Quality Is Great –VS, California

"We love our SolarBees! The copper sulfate we bought is just rotting away sitting on the pallets. Water quality is great!"

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Many Thanks –RR, Nevada

"As I mentioned over the telephone today, I want to thank you for the work completed by your crew at our water treatment plant storage tank. The new float system for the sprayer is much appreciated along with the time and effort put into the transfer of the control box for the mixer. Please let the crew know that I appreciate their work. Many thanks to the folks at Solar Bee!"

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Love It -JG, New Hampshire

"Medora is the greatest to work with. Love it"

No Odor Problems –SW, Utah

"This is the first year that we have not had any odor problems."

Best Customer Service –KE, Florida

"Thank-you so much for the best customer service moment yesterday when the techs were out troubleshooting our Solar Bee. The three techs (Derek, John and Matt) deserve to be recognized also in their hard work and professionalism. I'm very happy that the Solar Bee is working now."

Pretty Incredible –RL, California

"The ponds are doing very well. None of the ponds have gone sour since the SolarBees were installed, which is pretty incredible!"

Preventing Nitrification Issues –AW, California

"Our SolarBee units continue to prevent nitrification issues in our large tanks and basically prevent the problems we used to have. We continue to be happy with the machine's performance as well as SolarBee customer service."

Controlling Odors –PL, Michigan

"We are very happy with the SolarBees for controlling odors in the primary ponds. We now have a phosphorus limit of 1.0 and plan to use SolarBees to add chemical to reduce phosphorus before discharge."

Mixing Does Wonders -BT, Iowa

"Since its installation, this mixer has done wonders to help maintain a consistent chlorine residual with-in this 7 million gallon reservoir. Design of this reservoir was such that the inlet/outlet shared a common entry and exit point that left undesirable low residual counts in many areas of the reservoir. The SB5000 has greatly increased the mixing action within the reservoir and now consistent chlorine residuals can be obtained through out testing areas all around. Since its install, very little maintenance was needed and this unit has worked almost flawlessly."

Best Purchase Ever –RS, Michigan

"This is our third year that we have not had to add chemicals to reduce our phosphorous levels. The SolarBees continue to run without missing a day of run time year around. It is probably the best purchase the city has ever made!"

Totally Resolved Problems –DC, Minnesota

"The Solarbee has totally resolved our blue green algae problems and eliminated the odor problems. Your support and upgrades have been great."

No More Algae OR Copper –KC, Arkansas

"We haven't had an algae bloom or had to add copper sulfate since the SolarBees were installed. We were adding 600-700 lbs of copper sulfate per week from June through September!"

No Chemical Application –VS, California

"We are very happy with the SolarBees. They definitely are doing their job; we have not had to apply any chemicals to the lake since the installation of the SolarBees."

100% Satisfied –AC, West Virgina

"We are 100% satisfied with the service provided by SolarBee and are impressed with how they went the extra mile."

No Algae Issues Ever Since -NW, Oregon

"I was the Public Works Director during a time when we had a bad algae bloom in our raw water reservoir. After a few years of chemical treatment, we purchased a SolarBee circulator and have had no issues ever since."

Excellent Service & Product –JB, California

"We have not had any nitrification events with the SolarBees in this reservoir. Your service and product are excellent."

Not Possible Without SolarBee –AW, California

"Our conversion to chloramine would not have been possible without SolarBees."

Best Company To Work With –TG, Colorado

"SolarBee is one of the best companies we have ever worked with!"

Well Mixed Tanks –CB, California

"The SolarBees do an excellent job and the tanks are very well mixed. They test uniformly throughout the reservoirs."

Zero Issues -DV, Florida

"Over a year in operation and we have zero issues with algae, smells, duckweed, or murky water. The City is pleased with the Solarbee."

Reduced THMs By 50% –RS, Colorado

"Our THM’s are 50% of what they were prior to the SolarBee installation. We have not had any ice issues and there are other improvements."

Doing An Awesome Job –SH, California

"The Solar Bees are doing an awesome job. I as a homeowner am so glad the association invested in your product. Wow, what a difference it has made in the water quality!"

AP2000 Working Great –CK, California

"The AP2000 is working great the last year, the old mixer plugged all the time with aquatic weeds but the AP2000 has been running non stop and it is affecting an area more then twice of the GridBee Pond Circulator. We have had great success with the SB1250 units in our other small park ponds as well."

Impressed With Service Level –PW, Ohio

"The SolarBee is working great! We are impressed with the level of service; you don't just install the units and forget about them."

Solved Nitrification Problems –JC, California

"The SolarBee units have solved the nitrification problems at both of our installations. We have not had to boost since installation."

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service [Medora] is providing us. [Your] efforts are appreciated."

Best Equipment –RS, Michigan

"SolarBees are the best equipment that we have ever purchased! We have had double the normal snow and zero degree temperatures for several days and it is still operating."

Saved $200,000 In Chemical Costs –KW, Colorado

"The SolarBees have saved our facility $200,000 in chemical costs per year since the their installation! Everything is working properly."

Very Happy –DM, California

"We are very happy with the performance of the SolarBee in our tank. We would be happy to serve as a positive reference for both SolarBee performance and service."

Gold Stars Around –KN, Oregon

"The SolarBee has been running great even during these darkest days of the year. We would give SolarBee 'gold stars around.' We are particularly happy with the service we have received over the years, and would be more than happy to share our positive experience with SolarBee."

Phenomenal –PN, Connecticut

"The job your crew did to accommodate our special circumstances was absolutely phenomenal."

Thank You! –BH, Colorado

"Thank you. Your thorough service and your continued interest in our SolarBee project is top shelf!"

Great To Work With –WK, South Dakota

"Your crew arrived early today. They were really great to work with."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Quality Company –AA, Minnesota

"We can see by the professional service provided and the quality of the crews and trucks that SolarBee is indeed a quality company."

D.D.. Washington

"Awesome and perfect. There have been no water quality issues all summer."

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Can't Say Enough –VK, California

"We can't SAY ENOUGH about your team and your company. Now, if I could only put the rest of my 60+ pumps and another 60+ motors on SolarBees, life would be great. Thanks so much for the OUTSTANDING CUSTOMER SERVICE!"

Should Have Started With SolarBee –KG, Colorado

"We should have went with a SolarBee to begin with." (A competitive product was removed and replaced with SolarBee.)

Exemplary Service -JB, Oklahoma

"In business it’s sometimes easy to point out what’s not right, and to take good service for granted. So, I wanted to take a moment to let you know what exemplary service one of your Engineers is giving [us]. He spent considerable time on the phone helping us understand Medora’s scope of supply, conveying what we needed to do to prepare for Medora’s delivery, and also discussing options for installation. He followed up our call with clear, concise drawings and written instructions. His efforts are appreciated. Thank you and best regards..."

A Considerable Difference –JS, Texas

"We have not used the Fast Response Boost System yet, and haven't need to, but the SolarBee SB1250PW v18 is working great! We have noticed a considerable difference. We are not experiencing any problems at all, compared to last year."

Knowledgeable & Professional -RP, Pennsylvania

"Thanks for your great service. The crew was knowledgeable, professional, and made quick work. We look forward to working with your company again in the future."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

Summer Is Going Great! –W, Colorado

"Summer is going great! Water quality is good. We had secchi depths to the bottom in June. We are starting to get our "pond biology" back (i.e. fish, frogs...) We are very happy with the operation of the SolarBee, customer service and contact capability."

Gratitude For A Job Well Done -JL, Nevada

"We wanted to take this opportunity to express our gratitude for the professionalism of your SolarBee installation crew. They showed up on time every day, had all the necessary safety equipment with them, a disinfection plan, and worked hard each day in the intense heat."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Vast Reduction In Algae –SG, Arizona

"The SolarBee units are working very well. We have seen a vast reduction in the amount of algae that was inundating the ponds and plugging screens and pumps. No complaints, only positive results!"

Great Product & Results- KH, Louisiana

"Just wanted to share this with you... We took a before and after [for THMs]. Before was 83 µg/l. After was 17 µg/l. NOT BAD!!!!! Great product!!!"

Happy With SolarBee –SA, California

"We have not had to add chemicals in our reservoir in three years. We are happy with the SolarBee performance."

HUGE Improvement In Water –TA, Illinois

"The newer GridBee unit is up and running and is making a HUGE improvement in our water! Thanks for all of your help."

Best Year Ever! -TB, Colorado

"This was our best year ever. Our raw water quality just keeps getting better every year since the SolarBees were installed 3 years ago."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Very Impressed –CV, Tennessee

"We attended the SolarBee installation and were very impressed. We enjoyed being able to view the installation first hand. We appreciated the SolarBee employees who were on hand during the installation. They were very helpful and good representatives of SolarBee. Their professionalism on site was impressive and we cannot thank them enough for making our experience a pleasurable one."

Extra Steps To Make Customers Happy –LC, New Hampshire

"We have never had a crew onsite that are the caliber of these men. They are not only professional but take extra steps to make sure the customer is happy. They have great attitudes, work ethic and politeness."

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

Doing A Great Job –AK, Colorado

"We no longer use the diffuser and rely only on the SolarBee. Its doing a great job of odor capping."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

We Love The Mixers! -PE, Minnesota

"We absolutely love the mixers and they are working very well!"

TTHM System Performing Well - DW, Nevada

"The system is performing very well and each quarter's results seem to be reduced or stayed low. All keeping the Locational Running Annual average (LRAA) below the MCL. Thanks for all your help."