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Ixom Watercare "Gold Star" Customer Comments

gold star iconIxom Watercare works hard to provide the best water quality improvement solutions with the best service & support in the industry. Here are some of what we call "Gold Star Comments".

Comments

Easy Company To Work With –LG, South Dakota

"SolarBee is one of the easiest companies to work with and you go above our expectations. We are very pleased with the units and the service SolarBee provides."

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

Working To Get Additonal Machines –RP, Oregon

"Your installation team exhibited high quality professionalism. The great results from the modeling output shows the degree of mixing achieved. The performance achieved by the unit is great. We will continue to work with our department for additional SolarBees in our additional 17 potable water tanks."

Cleared Up Water –GM, Connecticut

"The water has cleared up so well that we found a missing car in the pond's bottom that was stolen eight years ago."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Flawless Operation -LR, Arizona

"[The potable tank] Mixer is operating flawlessly."

VERY Pleased –MH, Montana

"We are VERY pleased with the SolarBee performance at our reservoir! The secchi depth is about 18 ft. and the algae count is way down."

Very Impressed –JR, Colorado

"We are very impressed with the SolarBee circulators. The reservoirs are froze except around the SolarBee units. We will want to look at SolarBee units for potable tanks."

Surprised & Amazed -CJ, Minnesota

"To say I am surprised that there was no ice in the three tanks would be an understatement. And the fact we removed virtually all the ice from an iced over tank in three days of running is amazing."

Highly Professional Crew –RP, Oregon

"Your crew was highly professional and very proficient with safety issues during the install. The City crew learned a lot about safety issues that they incorporated into their practices. "

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

Built Too Well! –DM, North Carolina

"These Solarbee units just run. You built them too well!"

Top Shelf Service –BH, Colorado

"SolarBee's thorough service and continued interest in our project is top shelf."

NO Odor –JT,Michigan

"We have NO odor and very little sludge or slurry. We are happy with our Solarbees!"

No Blue Green Algae Problems –LP, Utah

"Blue green algae growth is no longer a problem since the SolarBee was installed! Our secchi depth is at 18 ft."

Very Helpful –DR, Illinois

"We are very happy with the service since the SolarBee installation. They will stop to check your units anytime they are in your area. They did upgrades at no cost, and have been very helpful in moving the units when needed to get better results. We have budgeted for a SolarBee for our elevated tower."

Top Notch Service -GN, Arizona

"You're service Techs are top notch. Please relay my thanks."

Amazing Results –AH, New Hampshire

"We have seen amazing results in operation, process, and energy savings. We certainly do support the Beekeeper."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

D.D.. Washington

"Awesome and perfect. There have been no water quality issues all summer."

Decreased Electric Bill –KM, New Hampshire

"Our electric bill used to be $40,000 a year and it has gone down substantially since the installation of the SolarBee."

Very Customer Orientated –DS, Massachusetts

"The two men involved in the installation were cordial, smart, hard working, soft spoken, and very customer orientated. In short they are a very good representation of the company!"

Reduced Macrophytes –DI, Alberta Canada

"The macrophytes in this lake have been greatly reduced since the installation of the SolarBee!"

Wish Other Vendors Were Like SolarBee –AC, Connecticut

"Your crews are hard working, decent people who care about their job and the customers. We wish our other vendors were more like SolarBee."

Improved Circulation & Resolved Stratification –RN, California

"We have seen the benefits of the installation of the SolarBees in our storage facilities. It has definitely improved circulation inside these potable storage's and solved the stratification problems we have been experiencing."

A God Send –LP, California

"SolarBees have been a 'God send' for this lake."

SolarBees Saved $37,000 –SB, Maine

"In 2007, the town was the first to install Solar Bee photovoltaic-powered wastewater circulators. The units saved the town $37,000 in its energy bill within a couple of years. With that savings, the town installed another set of solar energy devices in 2010 using an $85,000 state grant to buy the units. "

Substantial Savings –RP, Pennsylvania

"Our constant discharge effluent into a stream is the cleanest it has ever been. Our state no longer requires water samples on the weekends like we had to do before installation of the SolarBees. We have seen substantial savings in electrical energy costs since the SolarBee installation."

Solved Our Manganese Problem –JL, Georgia

"These SolarBee machines work great and have solved our manganese problem."

Reduced THMs By 50% –RS, Colorado

"Our THM’s are 50% of what they were prior to the SolarBee installation. We have not had any ice issues and there are other improvements."

Controlling Odors –PL, Michigan

"We are very happy with the SolarBees for controlling odors in the primary ponds. We now have a phosphorus limit of 1.0 and plan to use SolarBees to add chemical to reduce phosphorus before discharge."

Many Thanks –RR, Nevada

"As I mentioned over the telephone today, I want to thank you for the work completed by your crew at our water treatment plant storage tank. The new float system for the sprayer is much appreciated along with the time and effort put into the transfer of the control box for the mixer. Please let the crew know that I appreciate their work. Many thanks to the folks at Solar Bee!"

Knocked THeM Out -PG, California

"Your system knocked the heck out of our THM’s."

Commitment To Service -JC, Arkansas

"Medora's commitment to provide a high level of service at a reasonable price is very commendable. We very much appreciate it!"

Efficient & Professional –RR, Arizona

"SolarBee is one of the most efficient professional groups we have ever worked with."

Positive Impacts –PH, California

"We are very pleased with SolarBees and their positive impacts on our water system storage facilities. We are very happy with your service."

Easy To Install -JA, Colorado

Installation of the mixers was quite easy and the instructional video was helpful. Having all the necessary tools and equipment included in the package was great too!

Increased Chlorine Residuals –RL, Connecticut

"We are happy with the way the SolarBee system in our tank is working. We are noticing increased chlorine residuals throughout the area."

Phenomenal Job –IP, Texas

"The SolarBee did a phenomenal job at improving conditions. We observed not only a visual improvement in water quality but an increase in the diversity of amphibians, aquatic invertebrates, and fish populations. This leads to an increase in the use of the pond by other wildlife such as birds and mammals. These improvements also lead to a greater interest and education opportunity for the general public to learn about the benefits of improved water quality."

No Algae Issues Ever Since -NW, Oregon

"I was the Public Works Director during a time when we had a bad algae bloom in our raw water reservoir. After a few years of chemical treatment, we purchased a SolarBee circulator and have had no issues ever since."

Happy With SolarBee –JD, West Virginia

"We have not used diffused air since the SolarBees were installed! We are very happy with our SolarBees."

GREAT Service -GP, Ohio

"This is a GREAT service your company provides, customer service and follow-up is hard to find now a days. Please pass our THANK YOU on to your crew, we really do appreciate it."

Cleared Effluent –KR, Georgia

"The effluent has cleared up completely. It looks like it could be drinking water!"

No Nitrification Issues –JG, California

"We essentially have had no nitrification issues in 2008. The mixing with the injection system allows us to keep our ratios of chlorine and ammonia in check. Everything is working well and we have no service issues."

Reduced TOC –GT, Colorado

"We are very happy with the installations of the five SolarBees in the reservoir. SolarBees have reduced the TOC component in the lake which in turn has reduced the need to replace the carbon in the contactors in the water plant."

You Are Terrific –DR, Minnesota

"You folks are terrific to deal with! I am quite used to having issues with equipment. The real challenge is getting suppliers to work with me to resolve issues and your outfit excels at that.I appreciate your patience with my sloooow return of the components."

Outstanding Job -JG, California

"Your staff did an outstanding job and very politely answered many questions from our curious members. Thank you for providing outstanding service."

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Project Success! –AP, Ohio

"We are very pleased with the THM test results to date along with the operation of the SolarBee system. We have attached sheets that includes all THM testing to date. We are extremely happy with the test results for the 3rd quarter. I am now convinced we have a system that will help the village comply with Stage 2 THM rules. Thanks to all that made this project a success!"

Goals Have Been Met! –J, CA

"Our goals have been met! We're controlling blue-green algae, reducing stagnation, and reducing odors. We can't say enough about how the SolarBees have cured our problems!"

Over 30 SolarBees –MH, California

"Our system consists of some 37 SolarBee installations. We have had no nitrification events this season. This hugely important! It is primarily due to frequent monitoring, mixing and boosting when necessary."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Preventing Fish Kills -JA, Colorado

"The SolarBee units continue to work well to prevent fish kills in high elevation mountain lakes by keeping an open area in the ice."

Pleased With SolarBee Results –RF, Colorado

"There was some ice in the tank this year but it didn't completely freeze like it had before the SolarBee was installed. It was a very cold winter; coldest it has been in a very long time. We are pleased with the results of the SolarBee."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

Chlorine Usage Dropped 50% –RN,California

"The amount of chlorine usage for the recycled water tanks dropped 50% after the installation of the SolarBees."

Doing An Awesome Job –SH, California

"The Solar Bees are doing an awesome job. I as a homeowner am so glad the association invested in your product. Wow, what a difference it has made in the water quality!"

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

Big Cost Savings -ST, California

"SolarBee mixing technology have saved approximately $500,000 in construction costs upon installation and continues to save the District $20,000 annually in operational costs."

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Impressive Professionalism –TB, Tennessee

"We were very impressed and enjoyed being able to view the installation first hand. I wanted to send my appreciation to your installation crew who were on site during the installation. They were good representatives for your company. Their professionalism on site was impressive."

Flawless Service –LW, New Mexico

"We do appreciate the service that SolarBee has provided on our units. They have done everything we expected of them and your companies service/assistance has been flawless."

100% Satisfied –A, West Virginia

"We are completely, 100% satisfied with your service and are impressed how your company went the extra mile!"

Remarkable Engineering –DD, California

"We removed a stick from the SB5000 impeller,and once it was removed the unit went right back to working flawlessly. That was remarkable and a credit to engineering of the SolarBees. Most motors would have burned themselves out. The SolarBee went back to doing what it was designed to do."

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

HUGE Improvement In Water –TA, Illinois

"The newer GridBee unit is up and running and is making a HUGE improvement in our water! Thanks for all of your help."

A Job Well Done -GA, Texas

"Just wanted so say thanks to you and IXOM for job well done on installing our secondary system. You have got a very professional crew."

Extremely Professional –AG, Texas

"I wanted to start off by saying how impressed we were with everyone involved with the installation and start up of the units. The entire staff that we dealt with were extremely professional and provided us with a great deal of information on the units. Please pass that on to everyone involved."

Reduced Algae Blooms –DF, Oregon

"Our algae blooms are much reduced. Our pH is much more stable and we are able to discharge much more of the time. Smell is much reduced, especially when we would otherwise have a a spring thaw."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

Always A Pleasure... -RR, Minnesota

"Always a pleasure to work with a manufacturer that is reachable and willing to help."

No Chemical Application –VS, California

"We are very happy with the SolarBees. They definitely are doing their job; we have not had to apply any chemicals to the lake since the installation of the SolarBees."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

Algae Reduced 50% –JS, California

"This summer the filamentous algae in our 1.3 acre, raw water storage pond was reduced to 50% surface coverage. Before the SB1250V12 was installed, the filamentous algae would normally cover about 75% of our pond's surface during peak summer months."

Doing A Great Job –AK, Colorado

"We no longer use the diffuser and rely only on the SolarBee. Its doing a great job of odor capping."

Very Impressed –JS, Pennsylvania

"Installation yesterday went great. We were very impressed with the SolarBee employees during the installation."

Substantial Energy Savings –AC, Connecticut

"We are very satisfied with the SolarBee mixing in our tanks. We have experienced substantial energy savings by going with green technology that SolarBee has provided."

One Of A Kind Company -KT, CA

“You’re a one of a kind company. You get things done and you stand behind your product. You don’t find much of that these days.”

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

We've Cut Down On Costs –PK, Vermont

"The SolarBee unit we've had in operation since last year has allowed us to cut down on power significantly and even more importantly cut down on service costs to keep operational the surface aerators/aspirators we previous relied on completely. Your factory service and support was the main reason we went with SolarBee instead of Aeromix."

No More Odors –OT, California

"We are extremely happy with the performance of the (2) AP7000s in our clarifier at the potable water treatment plant. There is no longer any "fishy smell" or bad odors during the back washing of the filters. We feel we may have less taste & odor events in the future because of the AP mixers."

Improvements Are Substantial –ES, Colorado

"The reservoir improvements are substantial, no blue-green blooms last year, clarity improved dramatically and overall water quality greatly improved."

THMs At Very Low Levels! -JS, California

“The THM System is running fantastic! THM’s are at a very low level and the system has been running without issues.”

Water Clarity Has Been Great –SD, California

"I am sure you can tell from our reports that our water clarity has been great this year. We all really appreciated the nice work of your SolarBee Service Technicians when they were here servicing our units back in January. Their efforts are really paying off for us."

No Algae –MD, Washington

"We've had the units for a year and a half and no algae. Your customer service has been great. Your crew did a great job!"

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

The Sludge Blanket Is Gone –JW, CA

"These photos are from installation - the existing sludge blanket was about 2"- 4" thick, and solids had also settled to the bottom. Two days after the GridBee AP mixer was turned on, the sludge blanket is gone and the basin is completely mixed."

Greatly Improved Water Quality –EJ, Florida

"The lake water quality is greatly improved since the installation of the SolarBee. There are less algal blooms, and water stratification. The secchi readings are the greatly improved since the SolarBee installation. We are very happy with the performance of the SolarBee.'

Energy Savings & Odor Free –RF, California

"Our energy savings were initially a couple of thousand dollars per month. We have approximately 500 HP of aeration available which was running full time prior to SolarBee. Currently it is running about half of the time. The odors in cells 1 & 2 are down and last winter they were "odor free". SolarBee service is A-1."

100% Satisfied –AC, West Virgina

"We are 100% satisfied with the service provided by SolarBee and are impressed with how they went the extra mile."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Lower THMs -PG, California

"TTHMs went from the 90s µg/l to the 20s µg/l!"

Excellent Water Clarity –JS, Massachusets

"We have excellent water clarity this year - so far better than any recent year for mid-July. There are lots of happy neighbors."

High Quality –RG, Oregon

"The SolarBee unit performed remarkably. The high quality, professional SolarBee staff was great."

Grateful To Work With Professionals –JH, Louisianna

"SolarBee has provided wonderful service and support and we are grateful to work with such professionals."

Everything is good. Zero maintenance. -JW, California

"Everything is good here. The [AP Series] mixing units are still working hard with zero maintenance so far."

Want To Buy More –DR, California

"We have nothing but good things to say about the SolarBees in our lake. This is our 4th unit and we want to buy more."

Improved Water In 3 Hours –FW, New York

"Just three hours after installation, we saw improvement in our water."

Drastically Reduced Algae –JS, California

"The SolarBee have drastically reduced the filamentous algae in our pond."